We stayed at the hotel last week on the 2nd October. Reception staff were very friendly and welcoming. Our room was very nice and very clean and bed was comfortable. The service was vry good throughout the whole hotel.
However I was very disappointed with the breakfast service the following morning. Myself and my husband ordered a pot of tea, which finally arrived 45 minutes later, and asked 4 times where it was oly to be told it was on its way! When we finally ordered our breakfast it took over an hour to arrive, and when it did it wasn't great, only 1/4 of a tomato one little rasher of bacon, two mushrooms, two eggs and a tiny slice of black pudding. We asked for some butter only to be told there wasn't any! Nobody seemed to care and there appeared to be o organisation at all.
It was such a shame as this really let such a lovely hotel down!
- Official Description (provided by the hotel):
- The Baglioni Hotel London is situated in the heart of London, the cosmopolitan city par excellence, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The hotel is situated a short distance from historic and cultural places of interest and the shops and watering holes that animate the city’s nightlife; the Royal Albert Hall, Harrods and Knightsbridge are all nearby. The entirely Italian hospitality and luxury services offered such as the spa, fitness centre, chauffeur-driven car and personal butler will make your stay in London truly unforgettable. ... more less
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- Also Known As:
- London Baglioni Hotel
- Baglioni Hotel London England