We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“There are better hotels for a similar price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crowne Plaza London - The City
Ranked #174 of 1,089 Hotels in London
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“There are better hotels for a similar price”
3 of 5 bubbles Reviewed July 6, 2010

Whilst I did not have any particular problems during my stay, I would not return next time I am in the area. Depending on the rate offered (I was on a corporate rate) it can be reasonably priced, however for the same money there are far better hotels closeby. I stayed at the Chancery court on my next visit which was incomparable and cheaper! The rooms are dated and tired and the lift continues to break whilst you are in it. On the plus side the breakfast is excellent and I would probably visit it again (but just for that)!

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller21321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,308 reviews from our community

Traveler rating
    1,210
    807
    192
    65
    33
See reviews for
578
821
100
480
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (398)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Manchester, United Kingdom
Level Contributor
130 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 bubbles Reviewed July 3, 2010

The hotel has some good and points first the good.....
-It's in central London
-Good rates can be found on many websites try get one with breakfast
-The rooms are nicely fitted out
-Bathrooms are great with good showers
-The area around the hotel is safe and the temple is lovely for a wonder around
-Staff are helpful on reception
- Good quality room service

The not so good
-The beds do not use feather pillows, toppers or duvets so everything is lumpy and cheap feeling. If you try to remove the lumpy mattress topper you will find a mattress you feel the springs through
-Breakfast is expensive at £20 so get a rate with it included, its not the best breakfast I have had at a Crowne Plaza as the buffet as they only have 1 type of egg, scrambled
-the carpets in the rooms and corridors need a clean they are filthy
- Breakfast staff are cold and dismissive and the seating is not set up well for a restaurant with some low tables and chairs
-Local tube is closed so a 10min walk to the nearest one
-Overpriced food and trying to get someone to take a room service order when no one answered the phone and the reception staff said someone would call back! 3 calls and I got some food ordered

I would stay again if I got a £99 rate with breakfast but I wouldn't pay much more because of the beds which are not much better than a cheap travelodge. Other Crowne Plaza's in London have better beds. Other than that the other little issues are no big deal unless you are paying £250 a night.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DlrowTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 28, 2010

We have just returned from a long weekend in London after a concert in Hyde Park.

We booked the Crowne Plaza City through last minute.com as one of their secret hotel deals.

The hotel location is excellent as it is situated right next to Blackfriars tube station. However, the tube is currently closed until 2011 so a 10 minute walk along the Thames brings you to the next nearest station - Temple. As we have had a weekend of glorious weekend of weather this was not an issue at all but may be something to consider in the colder months.

On arrival, we were warmly greeted and were given an upgrade of our room - always nice! Staff on reception were very friendly and helpful.

Our room was up on the 7th floor and was very pleasant in decor - dark woods and bright materials. Condiments were in large supply even a small coffee cafetiere and filter sachets!

Bathroom was excellent in size and amenities with one of the best and least complicated showers i have used in any hotel. Only major gripe here was that our towels were all changed the next day when it wasn't really necessary. I try to do my bit for the environment so this is always a bug bear of mine.

We ate in the Italian restaurant 'Raffertitti's'. The food was of a very high quality though probably a little pricey considering that it just felt a little like there was something missing from the plate. What we had was excellently cooked. We booked our meal through top table and got 2 courses and a glass of presecco for £25 each. The staff in the restaurant were absolutely superb and really couldn't do enough to make us feel welcome.

Overall, a great hotel, great staff and a great location - once that tube station is sorted!!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rustymagoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 22, 2010

One of the best hotels I have ever stayed so far. Every bit of it has being well conceptualized and maintained. Though I would personally prefer the staff to be more friendlier when it comes to meeting foreign guests. The rooms are beautiful with excellent interior decor and great view from the room. It is one of the most expensive and elegant hotels in its class. Though my stay was very short I could notice the difference between Crowne and other hotels in its class. I can highly recommend this hotel to everyone who are not tight on budget and ready to spend on a luxorious stay in London.

  • Stayed November 2007, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ajoy16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level Contributor
82 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed June 22, 2010

The service in the hotel is very much lacking from the time you check in until you leave. The checkin staff was not receptive. For a breakfast, I had to wait for more than 30 minutes after ordering in the restaurant and then I had to leave without a breakfast. I do not recommend for a luxury hotel

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GKIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed June 22, 2010

Stayed here many times, club rooms are the best ,always had a great stay ,try out the chinese cricket club food is fantasic

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RosyWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marishes
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 11, 2010

This hotel offered everything we wanted for a relaxing weekend away, The staff were so helpful and friendly. The rooms were very spacious and comfortable. The full english breakfast was very tasty. The mini bar was overpriced so that was the only downside. Will certainly stay there again and recommend it to friends.

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlorryMarishes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
South Kensington
Crowne Plaza London Kensington
City of London
Premier Inn London Blackfriars (Fleet Street) Hotel
City of London
Apex Temple Court Hotel
Apex Temple Court Hotel
#53 of 1,089 in London
4.5 of 5 bubbles 3,278 reviews
Show Prices
Show Prices
Show Prices
City of London
Apex City of London Hotel
Apex City of London Hotel
#76 of 1,089 in London
4.5 of 5 bubbles 3,585 reviews
City of London
Club Quarters Hotel St. Paul's
City of London
The Z Hotel City
The Z Hotel City
#228 of 1,089 in London
4.5 of 5 bubbles 363 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza London - The City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza London - The City

Property: Crowne Plaza London - The City
Address: 19 New Bridge Street, London EC4V 6DB, England
Phone Number:
Location: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#135 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
Official Description (provided by the hotel):
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Expedia, Hotwire, Booking.com, Agoda, TripOnline SA, Travelocity, Cheap Tickets, Priceline, HotelQuickly and getaroom.com so you can book your Crowne Plaza London - The City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Crowne Plaza London - The City England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing