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“Family room review”
Review of Cherry Court Hotel

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Cherry Court Hotel
Ranked #507 of 1,077 Hotels in London
Certificate of Excellence
Reviewed April 2, 2012

I was very surprised to see the review of the family room at the cherry court hotel by one reviewer. I have stayed in every room in this hotel for over 8 years on and off and have had the pleasure of staying in the family room many times. I have found this room particularly good as it is quite spacious and with the new conservatory and bathroom exceptional value for money. To the reviewer I would say that if they want to pay 60 pounds per night rather than 200 in the holiday inn they had better buy a tent and pitch it next to st Paul's!

Room Tip: Basement rooms are quiet
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  • Stayed: March 2012, traveled on business
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5  Thank Brusselsone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherryCourtHotel, Owner at Cherry Court Hotel, responded to this reviewResponded April 3, 2012

Thank you very much for your kind review. We always look forward to having you stay with us, and you are probably our only guest who has stayed in every room! Thanks again, Happy Easter and see you soon!
Kind regards,
Mrs Patel

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256 - 262 of 537 reviews

Reviewed March 29, 2012

Stayed here recently, because I had an interview, hotel is newly renovated, great colours, clean, great hosts who were so helpful. They provided me with an iron and helped me plan my route to the interview! Would definately recommend and next time I am in London will only stay here!! Thanks Cherry Court!!

  • Stayed: March 2012, traveled on business
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3  Thank Hilary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherryCourtHotel, Owner at Cherry Court Hotel, responded to this reviewResponded April 6, 2012

Many thanks for your review. We are pleased you enjoyed your stay with us and that we could be of help. We look forward to having you stay with us again in the future.

Kind regards,
Mrs Patel

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Reviewed March 29, 2012

My girlfriends and I stayed here 3 weeks ago and we stayed in the family room, which was great cos there were 4 of us so we could stay together. This is rare in central London, as other places only offered us 2 rooms. Mrs Patel is charming and was always on hand to answer our questions. Hotel has been redecorated and is very comfortable. The fruit basket is perfect for early starts and great to take on the go. We were able to make tea and coffee in the room. As four girls in London we felt very safe and it was homely. PS - there were lots of mirrors and lighting was perfect in this room so getting ready was never a problem!

  • Stayed: March 2012, traveled with friends
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1  Thank Amelia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherryCourtHotel, Owner at Cherry Court Hotel, responded to this reviewResponded April 6, 2012

Thank you very much for your kind review. We are thrilled to hear you enjoyed your stay with us. We hope we see you again in the future.

Kind regards,
Mrs Patel

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Reviewed March 25, 2012

We come through London often and we hate to pay London prices for accommodation because we really do spend so little time in our room. This is why Cherry Court is pretty much perfect for us. Great location, friendly service and everything we needed for our stay.

Yes - the rooms are tiny. I'd say our room itself was probably the dimensions of a king-size bed (with room for a double bed and side table near the large window). The bathroom is also very small - "one person at a time" small.

Ok. So it's small. If you want big, go somewhere else. If you want value, stay at Cherry Court.

The very friendly Mrs. Patel helped us to check in and rang us later to make sure we had everything we needed. All the rooms at Cherry Court have been recently renovated. I was surprised at how nice everything was given the low nightly price. I expected worn and dated, but what we got was fresh and updated.

The hotel is about 5-8 minutes walk from Victoria Station. There are pubs close by and you'll find yourself pretty much in the center of everything once you walk out the door. The neighborhood is safe and I would stay here as a solo female traveler without a doubt.

So a hearty recommendation to fellow budget travelers. It's tiny, but it's a great value in a big city.

Room Tip: We stayed on the street side, which did have a few revelers later in the evening. Ask for a back sid...
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  • Stayed: March 2012, traveled as a couple
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3  Thank LagunaGrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherryCourtHotel, Owner at Cherry Court Hotel, responded to this reviewResponded March 29, 2012

Thank you for your kind review. We are so pleased to hear you enjoyed your stay with us. And we sincerely hope to see you again next time you are in London!!

Kind regards,
Mrs Patel

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Reviewed March 25, 2012

We were visiting London in October and had trouble finding an affordable family room. We picked the Cherry Court because of reviews here. What a disaster. The "family room" is in the basement. 5 Beds squeezed into a tiny, dark room. Dirty, old run down bathroom. The bedspreads were stained and dirty. We immediately went upstairs to complain and asked the check-in person to come downstairs. When we showed him the dirty covers, he said, "that"s not a stain, it's a spot." We immediately got on the internet and started looking for a new place. When we told them we were leaving and didn't want our credit card charged, they didn't even argue.

I would be very careful here and have a backup plan.

Room Tip: Avoid the basement family room.
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  • Stayed: October 2011, traveled with family
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7  Thank Edinct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherryCourtHotel, Owner at Cherry Court Hotel, responded to this reviewResponded March 26, 2012

We are sorry to hear that your stay with us 6 months ago was not as expected. Cherry Court has recenly been fully upgraded, and our family room has had a rear conservatory added to it, leading to the patio garden. Our laundry is hired from an outside company which supplies many major chain hotels. We screen all our linen, but please accept our apologies for this oversight. We aim to keep our guests comfortable and happy.

Kind regards,
Mrs Patel

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Reviewed March 16, 2012

Some caveats before I continue! First, we knew this was a lower priced hotel when we booked it, at least by London standards. But, we have also stayed in lower priced hotels in Prague, Brussels, Amsterdam, Frankfurt, Paris (don't mean to be a name dropper). Just to say that we are accustomed to the smaller rooms that you get in European hotels, and particularly lower priced properties. BUT, this was the absolute smallest room we have ever stayed in, and the worst experience. As for the size, we had what amounts to a twin bed, for two people. We literally could not lie on our sides without bumping the other person. In addition, there was so little floor space around the bed that only one person could get dressed or do anything, while the other person waited till they were finished. The bathroom was very tiny. If you leaned forward while sitting on the toiled, you rested your head on the sink. I could barely bend over in the shower. In fact, I couldn't! If I dropped something, I would slowly squat down to pick it up. The room size itself would be OK for a single person traveling, but for two it was uncomfortable.

However, I believe the hotel was trying to spruce up for the summer and the coming of the Olympics. The bathroom appeared to be newly remodeled, with new tile. We didn't know how new the remodel was until the mirror over the sink suddenly appeared on our last night there. Plus, when we arrived, they were in the process of painting the entire hallway and up the stairs. Sanding dust from the painting had made its way into the room. It was useless to block the space under the door with the bathmat, since the dust came in around the other cracks of the door. And the paint fumes the first night there gave me a headache. I guess they figured they could repaint and remodel in the off season, and no one would know or mind.

On the up side, there was wi-fi in the room. The fruit basket for breakfast was as advertised. There is no breakfast area, and we did not expect one. The location was fantastic, just 2 blocks from Victoria Station, where you could go for odds and ends groceries, or choose a place for a hot brekkie. We ate at the Pret a Manger there, always a good choice for healthy food. The location was also a 10 min walk from Buckingham Palace. Very convenient for tube.

Overall, we felt that even as a budget choice, we were overcharged given the condition of the hotel when we arrived (i.e., the painting and the fumes). We were not advised of this situation before we arrived. Given the fact that the painting disrupted literally the entire property, we felt the proprietors should have offered to make alternative arrangements. Even though this was a one time situation, we would not consider going back.

Room Tip: I'm not sure of our room number, but it was on a lower floor facing an alleyway which was often...
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  • Stayed: February 2012, traveled as a couple
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8  Thank joanc1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherryCourtHotel, Owner at Cherry Court Hotel, responded to this reviewResponded March 19, 2012

Firstly, we are sincerely sorry to hear that your stay with us was not as expected.
We have been upgrading our hotel, and unfortunately we ran behind on our schedule, due to unforeseen circumstances. With regards to our reservations, we did not want to let anyone down by cancelling last minute. Furthermore we were unable to find suitable alternative accomodation nearby. All we can do is apologise for any disruption.
Unfortunately we cannot do much about the size of our rooms. We are upfront about the fact that they are small. Our hotel is in a listed Victorian terraced building, and in order to provide our guests with en suite facilities, space is a compromise. We aim to provide a clean and comfortable place for our guests.
Again we are sorry to hear about your stay and if you decide to come again, we will be more that happy to offer you a special rate.

Kind regards,
Mrs Patel
Cherry Court Hotel

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Reviewed January 14, 2012

We booked two rooms - a double and a single for our family.

My husband and I stayed in Room 8. There was a small open shelf behind the door with about five hangers and some shelves which we used for our coats and sweaters as well as a skinny built-in shelf next to the bed which I used to stash my shoes and clothes. My husband lived out of his suitcase. There was a nightstand with water kettle, instant coffee, tea bags, sugar and creamer as well as the daily replenished fruit basket with clementines, apples, bananas, granola bars and juice drinks. Two coffee cups and drinking glasses were also provided. Honestly, the room was not as small as I had expected. The bed was pushed against the wall so there was sufficient space to walk around the bed at the foot and side. There was also a small corner shelf provided for the person who slept next to the wall. There was a large window which opened onto Hugh Mews (very picturesque) - we had to turn down the heat and open the window a bit because we prefer to be cooler while we sleep. The bathroom was tiny but manageable. You could rest your foot on the shower edge while sitting on the toilet but it was very clean. Behind the toilet there was a large cabinet we used to store our toiletries. My husband grabbed a folding chair from the hallway to use as a place to sit on those mornings when he got up early and did not want to disturb me.

Our son stayed in Room 10 which was a single on the top floor. He had a bit more floor space in his room and his bathroom was larger with a corner glass shower (ours was square with a curtain). He didn't have any shelf space but there were some hooks with hangers which he didn't use - his things stayed mainly in and around his suitcase. He also had a window with the same view as us - his room was directly above ours. He also opened his window - the room was a bit warm but you could control the radiator - I think being on the top floor added to the warmth. He also was given a breakfast basket with one of everything.

In both rooms the tv was mounted on the wall and there was a good selection of channels. Our rooms were cleaned daily with fresh towels provided. Mrs. Patel is very pleasant to deal with - all of our initial contact was by e-mail, very efficient. We used their computer in the lobby to catch up on e-mails and they did a large bag of laundry for us for 20 pounds (dropped off in the morning and it was in our room when we returned that evening). There was a coffee shop on the corner where my husband walked each morning to get us coffee and a pub just opposite where we had dinner the first night. There is a small grocery store right in Victoria Station where you can get drinks and snacks.

We normally rent a flat while in London but our time here was short on this trip and we opted for a hotel. No regrets here - we would recommend Cherry Court Hotel to anyone wishing to stay in a clean, quiet and friendly hotel. We paid 50 pounds per night for the single and 60 pounds per night for the double. A bargain for being this central - Victoria station is right around the corner.

  • Stayed: January 2012, traveled with family
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5  Thank SophieJCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherryCourtHotel, Owner at Cherry Court Hotel, responded to this reviewResponded March 19, 2012

Many thanks for your kind review. We are thrilled to hear you enjoyed your stay with us. Unfortunately the size of our rooms is out of our hands, and in order to provide our guests with en suite facilities, space is a compromise. We aim to provide a clean and comfortable stay for all. We hope to see you again next time you visit London!

Kind regards,
Mrs Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cherry Court Hotel

Address: 23 Hugh Street | Victoria, London SW1V 1QJ, England
Phone Number:
Location: United Kingdom > England > London > Pimlico
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#3 Best Value Hotel in London
#179 Family Hotel in London
#252 Romantic Hotel in London
Price Range: $73 - $240 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Official Description (provided by the hotel):
Minutes walk from Victoria tube, rail and coach station, located on quiet residential street. Within walking distance to many sightseeing sights of central London. Run by a friendly small family providing a personal touch for over 25 years, with much information and knowledge of local area. ... more   less 
Also Known As:
Cherry Court London
Hotel Cherry Court
Cherry Court Hotel London, England

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