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“Useful place to stay for events at Excel”

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Ibis London Excel Docklands
Ranked #467 of 1,063 Hotels in London
GreenLeadersBronze level
Glasgow
Level Contributor
56 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Useful place to stay for events at Excel”
Reviewed October 3, 2012

Stayed here for one night for the Virgin London Triathlon. Perfectly pleasant hotel and massively busy because of the event. Nice staff who didn't seem to mind people wheeling bikes in and out of the lifts and taking them up to ther rooms. Small but clean and functional room, with nicely designed plastic 'pod' shower room.
Liitle built in seat and desk by the window overlooking the docks, with a lovely view.
Decent free wifi coverage.
Probably because of the busy two day event the good natured noise from the terrace bar which belongs to the adjoining Sofitel was pretty wild until very late, so use earplugs if you get a room that side.
There wasn't room service when we stayed. You had to order then go down and fetch it which was a bit tiresome.But staff friendly and helpful and can't fault them.
Great location for Excel, being right across the square from it. Nice little surrounding restaurants and bars and we had a delicious Italian meal in one in the old warehouse buildings. Really great.
Not a good location for central London, obviously, but there is the railway near by.
We chose to buy breakfast next door at the Sofitel as it has a much nicer restaurant and had a decent cooked buffet breakfast for £31.50 for two.
All in all it's just a low budget conference hotel but it does what it says on the can.

Room Tip: Rooms overlooking the docks have a lovely view,but there's a lot of noise from the outside terra...
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  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank WanderingScotty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review, October 17, 2012
Dear Guest,

Thank you for your comments with regards to your recent stay at ibis London ExCeL-Docklands.
Feedback is important to us and I am pleased to read that you had an enjoyable stay. We look forward to welcoming you back in the near future.
With regards,

Brian Opauka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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united kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 27, 2012

we stayed here whilst visiting the bike show. It was very reasonable as we booked early so got a good price. It was perfect, as in the title, cheap, clean and local to the excel
Very modern rooms and surprisngly quiet.
I would definately book this again, even got a car parking space at the back of the hotel. Brilliant value

  • Stayed February 2012, traveled as a couple
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Helpful?
1 Thank Chezzybabe43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review, October 18, 2012
Dear Guest,

We are pleased to read your comments about your recent stay at ibis London ExCel-Docklands. We sincerely hope we will welcome you back in the near future.
With regards,
Brian Opauka, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 21, 2012

We stayed here for 2 nights at the end of August. Ibis I find is one of those chains which in reality does what it says on the tin. The hotel was clean and comfortable and was a good price. There was certainly nothing to complain about apart from the air coniditioning not working properly but it was nothing special. It is in an excellent location and the area is quiet in general when there is nothing happening at the Excel. Would definitely stay here again.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank sallywt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review, October 1, 2012
Dear Sallywt,

I am pleased to read that you enjoyed your recent stay with us and we look forward to welcoming you back to ibis ExCeL-Docklands in the near future.
With regards,
Brian Opauka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 18, 2012 via mobile

We stayed here during the paralympics. The transport was excellent but not sure how this applies the rest of the time. We had a slightly bumpy check in, thanks to the guy saying we are very full so I'm struggling to find you rooms. What he actually meant was they don't allocate rooms until check in and as we had booked 2 rooms he was struggling to find 2 near each other. We ended up on the same floor but not that near each other. Not a problem for all adults but probably good we had no small children! The rooms were ok but I've had better for less (again inflated prices for paralympics makes hard to truly judge). The rooms did have much better views than most hotels though.
We had paid for breakfast which I would recommend. It is buffet style with hot and hold selection with ample choice. The foo is also good quality. We saw a menu for the restaurant service later whih also looked reasonably priced and nice food! We also had a lovely walk along the rivet after breakfast!

  • Stayed September 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Cordy_Senior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review, October 1, 2012
Dear Cordy Senior,

Thank you for your comments with regards to your recent stay at ibis London ExCeL-Docklands.
We value the feedback from our guests in order to share these experiences with our staff in order to maintain our standards of service and product. We do hope we will have the pleasure of welcoming you back to ibis in the near future.
With regards,
Brian Opauka
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 17, 2012

Good value for money, staff were first class!! They were very helpfull!!Rooms clean!! Bed very comfortably. Although could do with a couple of hand towel in rooms along with bath towels.. Location ideal.. I would stay again, will recommend it my friends...

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cuckoomum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review, September 18, 2012
Dear Guest,

Thank you for taking the time to share your experience at Ibis Excel-Docklands. The team will be pleased to read your compliments. Look forward to welcoming you and your friends during your next visit back to London.

Kind Regards,
Laura Girdauskaite
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paignton
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 11, 2012

Good clean hotel. Paid more than usual price due to Paralympic. Would return as would be cheaper and although out the city it is close to transport into city. Cable car just down the road to go to O2. Nice safe environment. Breakfast cheap and plenty of choice. Friendly staff. Rooms very basis but clean.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ValC190920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review, September 17, 2012
Dear Guest,

I am pleased to read you found your stay enjoyable at Ibis Excel-Docklands. Our team will be happy to hear your compliments. Look forward to welcoming you back on your next visit to London.

Kind Regards,
Laura Girdauskaite
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London Excel Docklands

Property: Ibis London Excel Docklands
Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#51 Green Hotel in London
#300 Family Hotel in London
#327 Romantic Hotel in London
#340 Business Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Official Description (provided by the hotel):
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 
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Also Known As:
Accor London Excel
Ibis London Excel Docklands England

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