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“Good value, decent hotel near good public transport”

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Holiday Inn Express London-Limehouse
Ranked #384 of 1,072 Hotels in London
Reviewed April 9, 2013

We were looking for something in the south of the city -not too expensive, and near to the rail or tube network, for a short London break.We booked over the internet after some research This was fine. We got a good deal that included breakfast and free parking, though I think sometimes they charge £10 a night for parking.
The room was fine. We asked for a family room because it was the same price as the twin. It was quiet as we asked for...clean,..warm, modern, and all we were looking for. It fronts onto the main road but there was no noise and they have lots of rooms on two wings at the back. It had a cement factory next door so the the views were not scenic... but the soundproofing must be excellent.
There was a bar. Breakfast was basic but adequate and you could eat as much as you wanted. The staff were friendly and helpful and the DLR was only 7 or 8 minutes walk so getting about London was easy. Travel to the centre of London was quick, maybe 15 minutes at the most.

  • Stayed: April 2013, traveled with family
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Thank sally d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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445 - 451 of 949 reviews

Reviewed April 9, 2013

Stayed here for 3 nights over Easter. Obviously very busy but breakfast was ok apart from when the juice machine was'nt working & they put out their own orange which was very watery.
The first room we had on the 7th floor was very noisy as if there was a helicopter hovering over head. It did'nt stop so our first nights sleep was very uncomfortable. We told the manager in the morning & he seemed surprised about the noise, anyway he got us another room on the floor below which was much quieter.
The hotel is a 5 min walk away from Docklands trains & it only took a few minutes to get to Tower hill so that was quite good.

  • Stayed: March 2013, traveled as a couple
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Thank sandy53_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express London-Limehouse, responded to this reviewResponded April 29, 2013

Dear sandy53_11,

Thank you for your feedback regarding your recent visit at our hotel. It is good to know that you found our room accommodation's condition to be at par with standards. I apologize for the noise levels experienced that impacted your stay. I assure you that your comments have been noted and we will use them to improve our efforts.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Pam G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

We stayed at this hotel in February for two nights. The hotel was located a few minutes from Limehouse DLR, although it was next to a cement factory, it was quiet and clean. The room was a really good size with a view over the main road. Breakfast was included in the price, being self service meant that you could have as much as you wanted. Staff were very helpful, pleasant and attentive.

  • Stayed: February 2013, traveled as a couple
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Thank Pendragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

The hotel itself is cleam and modern but the location isn`t the best.

Stayed here while working at London Excel docklands (late booking and couldn`t get any closer to venue). If you don`t mind driving or using DLR then you may find ok. The DLR station is approx 8 mins walk around corner. So you can also get back into central London quite easily too.

The hotel has usul epress facilities, basic but clean rooms, not the biggest, the hotel isn`t too big, small bar onsite, buffet breakfast has good selection and an onsite carpark under hotel.

Ventured outside but not much around locally, walked for ten minutes down by Thames, mainly residential area (quite affluent looking) and found two small local pubs overlooking river (would think they are very nice in summer).

One expensive looking resturaunt also in the area.

Hotel price was very competitive for London and is worth considering if you know your way around the Capital.

Room Tip: rooms at rear are away from road and potential noise
  • Stayed: May 2012, traveled on business
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Thank welshone03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express London-Limehouse, responded to this reviewResponded April 22, 2013

Dear welshone03,

Thank you for your recent stay with us and reviewing our property. I was delighted to read your review and I am appreciative of your comments about the cleanliness of the room. Our hotel is very proud of its level of service, cleanliness and quality of its product. However, I would like to apologize for the l dissatisfaction you had experienced because of the room size. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. If there is anything you need next time you stay with us, please do not hesitate to let us know.

Sincerely,

Janice A
Case Manager
IHGCare

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Reviewed March 31, 2013 via mobile

We booked this hotel for a gig around the corner at the Troxy, the location was exclent for the troxy.

The staff were extremely friendly and provided an excellent service. Breakfast was adequate, a broader range would be preferred and the hot food ta he increased.

Would definitely stay here again if going to the troxy again.

  • Stayed: March 2013
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Thank Liz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

We have a branch right next door to this hotel and it made sense to stay here however I was dubious as some HI Expressed are a bit grotty, this is the exception.

Rooms are fine, bathrooms are also fine. The HI express typically lacks are the frills of a full blown Holiday Inn in terms of restaurant, porters, bar etc. and yes this place is no different. Breakfast is basic (Scrambled eggs and sausages with toast and cereals etc.

The thing that makes this place special in my opinion is the staff and their flexible approach. As they dont serve food in the evening they help you order a delivery (they can even supply several menus if asked). When the food is delivered you are fine to sit in the dining area and use their plates and cutlery. This is brilliant. Not only is it a lot cheaper than eating out (or in a Holiday Inn restaurant) but you have endless choice in terms of menu.

This service made the difference to me as I stay in hotels a lot and hate the restrictions of not being able to eat the food you want.

I highly recommend the Indian takeaway they use.

I will be returning again and again only totally based on the service and flexibility. Excellent work A*****

Room Tip: I was in 104 which I will definitely ask for again, right near reception nice and quiet also.
  • Stayed: March 2013, traveled on business
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2  Thank Mike - Jayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

Stayed here again on business and you can clearly tell that they have been working on their costumer care, not that i ever had any problem when staying here. When we checked in i was greeted by a lovely guy who quickly got me checked in and reminded me that i was a platinum member and had received complimentary internet and late check out if needed. Room was refurbished to the new holiday inn standard and we were well impressed. 2 min to the DLR and some lovely restaurants 5 min away from the hotel. We will be back and we have passed our comments to our travel manager to try and use this for all business needs in the area. Well done

Room Tip: Ask for a newly refurbished room, lovely
  • Stayed: March 2013, traveled on business
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Thank Guest Relation M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London-Limehouse

Address: 469-475 The Highway, London E1W 3HN, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#309 Family Hotel in London
#357 Romantic Hotel in London
Price Range: $94 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London-Limehouse 3*
Number of rooms: 150
Official Description (provided by the hotel):
Holiday Inn Express London-Limehouse hotel, 5 minutes' walk from Limehouse DLR and 5 miles from London-City Airport. The modern Holiday Inn Express London-Limehouse lies just outside the City of London and the Congestion Charge zone in the East London district of Limehouse. It's just a short walk to Docklands Light Railway(DLR) links for 20-minute journeys to central London and London-City Airport. The Holiday Inn Express London-Limehouse's 4 meeting rooms can be tailored to meetings for up to 20 people. You can hop on the DLR train for 5 minutes to Canary Wharf and Bank stations, and get to exhibitions and conferences at ExCel exhibition centre in just 13 minutes. There's wireless Internet throughout the hotel. Drive just 10 minutes to The O2 arena in Greenwich for live music and entertainment. You can buy a London Travelcard to get to the city's sights. ... more   less 
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Also Known As:
Holiday Inn Express London-Limehouse Hotel London
Holiday Inn Express London-Limehouse England

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