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“Great Value Premier Inn”

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Premier Inn London Kensington (Earl's Court) Hotel
Ranked #186 of 1,067 Hotels in London
Certificate of Excellence
Scunthorpe
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Value Premier Inn”
Reviewed March 17, 2014

A fabulous short break in the Capital. ... great location, family friendly, lovely accommodating staff, great night sleep and generous breakfast. Definitely recommend. .. only 2min walk from Earls Court tube station. .. will Definitely use again xxx

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,523 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Devon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

couldn't fault it. Fantastic hotel, very good location, very friendly staff, delicious breakfast, great price and child friendly...what more can you ask???! we will be booking here again for our next trip.to London and will definatley use other Premier Inns in future. We usually stay in Travelodges but will not bother in futre. the extra few pound are well.spent here.


  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Naomi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 9, 2014

We booked this hotel at the recommendation of the TA London Forum. We wanted a well priced hotel with quick access to Heathrow for our final night in London. We got a great price by booking directly with the hotel and paying in advance (3 months before our trip)

Unfortunately for us, our return flight was canceled and we were re-booked for the following day. We were unable to extend our stay at PI without paying double what we had paid. We asked at check-in and they said they had 20+ vacancies for the extra night, but they couldn't give us a deal and we had to leave the awesome PI and head down the block to a cheaper hotel that we hated.

We had dinner in the hotel restaurant and it was a good meal. We ordered dessert to take back to the room and the staff were very helpful and wrapped it up in foil. (Eton Mess for two- it was the first time we tried this and it was very good, and HUGE).

The room was clean and comfortable, I loved having the extra seating of a couch (which I assume gets set up as a bed for a 3rd when needed). I would have loved to stay longer at this hotel, but only if the price were right. I will recommend to anyone looking for a great, Heathrow-accessible hotel.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank singandstuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 5, 2014

Very good option for a short stay, the room is not properly cleaned after the first couple of days. Location is fantastic. The staff on reception is very friendly, but the restaurant/breakfast ares require attention.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rafael Motta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn London Kensington (Earl's Court) Hotel, responded to this review, March 7, 2014
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please be assured that your comments will be duly followed up by Guest Relations and the Management Team at this hotel. We hope to welcome you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
1 review
Reviewed March 5, 2014

one of the best hotels i have ever stayed in
warm friendly staff, great food at good prices, the buffet breakfast was extremly good value for money, very clean rooms and comfortable bed and a great nights sleep

  • Stayed March 2014, traveled solo
    • Value
    • Location
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Helpful?
Thank Neal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kensingtonEC, Front Office Manager at Premier Inn London Kensington (Earl's Court) Hotel, responded to this review, March 6, 2014
Hi Neal

Thank you very much for your lovely review. We are very proud of what we do, and we are happy to see that we are consistent with the level of service we provide.

We passed your coments to the teams in relevant repartments.

Kind regards
Mike Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lorgues, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 5, 2014

Can't really fault this hotel. Excellent location for tube to and from LHR and around London. Really friendly and helpful staff. Comfortable room. Good breakfast, free for children. Family friendly atmosphere. We had a room in the block across the street which was very quiet - couldn't hear the tube or traffic.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank minniepools1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kensingtonEC, Front Office Manager at Premier Inn London Kensington (Earl's Court) Hotel, responded to this review, March 6, 2014
Dear Minniepools

Your review was really detailed and gives fellow guests and us insight into what we do. We are very pleased to hear that we have managed to make your stay comfortable.

We hope to see you again sometime, and thank you for taking time to review the hotel.

Kind regards
Chand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgend, United Kingdom
Level Contributor
4 reviews
Reviewed March 3, 2014

Family trip to London. Close to museums, bus stops, tube stations and restaurants. Ideal for us, would recommend. Very friendly and helpful staff. Minor issues - TV remote missing which staff quickly resolved and air conditioning in room was noisy during the night.



  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kook_on_a_longboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kensingtonEC, Front Office Manager at Premier Inn London Kensington (Earl's Court) Hotel, responded to this review, March 7, 2014
Dear Kook_on_a_longboard,

Firstly, what a great username!

Secondly, thank you for your taking the time to let us know how the stay has been for you. As much as we cannot take credit for the location, we are very happy to hear that the team have looked after you and provided you with the remote control in your bedroom. I would also like to apologise that it was necessary for you to ask for it, it should have been available when you checked in.

With the air-conditioning, we will find out what the issue was and ensure this does not happen again.

Kind regards
Chand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Kensington (Earl's Court) Hotel

Property: Premier Inn London Kensington (Earl's Court) Hotel
Address: 11 Knaresborough Place | Kensington, London SW5 0TJ, England
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#81 Best Value Hotel in London
#149 Family Hotel in London
#174 Romantic Hotel in London
#209 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn London Kensington (Earl's Court) Hotel 3*
Number of rooms: 184
Official Description (provided by the hotel):
Premier Inn Kensington (Earl's Court) is practically made for mini-breaks, with almost every major attraction within easy reach. From dinosaurs to designer names, football stars to incredible shows, there's something to keep everyone happy. Be inspired at the Natural History, Science and Victoria & Albert Museums or Buckingham Palace. See the Blues in full flow at Chelsea's Stamford Bridge Stadium. Or catch a show at the Royal Albert Hall or the West End. Our friendly team will help you get the most from your stay and provide everything you need to recharge the batteries: spacious rooms and extra-comfy beds. ... more   less 
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Also Known As:
Premier Inn London Kensington Hotel London
Premier Inn Kensington
Premier Travel Inn Kensington
Premier Inn London Kensington (Earl's Court) Hotel England

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