i was here for 5 nights and they dint change the bed sheet even once.. and room rate had breakfast included .. and the first morning i step down before i head for my meeting for breakfast and i see a long queue of people waiting for there turn to enter the restaurant... and i am like i am getting late for my meeting i cant afford to stand in the queue. The whole idea of taking the package that included breakfast was so that i dont waste time finding breakfast elsewhere..
and they check in at 2 in the afternoon so when i came to checkin i had to wait for 2 hours and the attitude was not polite or how i would expect from a hospitality industry personnel to be like..
i have been at other premier inn hotels in london and they were far better but this one was horrible.. ..
dont stay in this place is my suggestion..below par standard and waste of money...
no fridge, oven, iron..
I have better things to do than write my experience, but it was so bad that i wanted to share so that people like me can avoid staying in this hotel and face the same experience in future...
Rom number was 308
my email is firstname.lastname@example.org
- Official Description (provided by the hotel):
- Premier Inn Kensington (Earl's Court) is practically made for mini-breaks, with almost every major attraction within easy reach. From dinosaurs to designer names, football stars to incredible shows, there's something to keep everyone happy. Be inspired at the Natural History, Science and Victoria & Albert Museums or Buckingham Palace. See the Blues in full flow at Chelsea's Stamford Bridge Stadium. Or catch a show at the Royal Albert Hall or the West End. Our friendly team will help you get the most from your stay and provide everything you need to recharge the batteries: spacious rooms and extra-comfy beds. ... more less
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- Also Known As:
- Premier Inn London Kensington Hotel London
- Premier Inn Kensington
- Premier Travel Inn Kensington
- Premier Inn London Kensington (Earl's Court) Hotel England