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Crowne Plaza London - Docklands
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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of $138/night.

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Reviews (2,007)
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Reviewed March 9, 2013 via mobile

We spent a lot of time in the bar and the service provided by Roberto excellent , he was looking after us so well that I would like to recommend him and commend him that he has such good personality. I would stay there again just because of the service provided by him , thank you Roberto.
Rooms were lovely.

  • Stayed: March 2013
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Thank Karan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this reviewResponded March 10, 2013

Dear Reviewer,
Thank you for you kind comments. I am pleased that one of my team members was able to impress you with his service standards. He is indeed a great asset to us. I will most certainly share your feedback with him. Thank you for choosing to stay with us and we look forward to seeing you again soon.
Best Regards
M Masihuddin - Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013 via mobile

Busy modern business hotel. Restaurant ok. Comfortable and good enough standards. Staff friendly. Handy for Emirates cable car. Bathroom cleanliness could have been better. Seemed good for Excel. Leisure facilities good.

  • Stayed: March 2013
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1  Thank Jo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this reviewResponded March 10, 2013

Dear Reviewer,
Thank you for your feedback on tripadvisor. Glad you liked the hotel and the room standards. Also happy to know that you found the staff friendly and good leisure facilities. We look forward to seeing you again soon.
Best Regards
M Masihuddin- Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2013

We stayed at the Crown Plaza over the week end of 16th Feb 13, what a lovely weekend clean room a real welcome when we arrive. Most important we had a good night sleep.
The hotel is also in a good location for resturants and the sky ride. but just looking out of room facing the river very calming. We didn't this time but make sure you go for a early morning steam and swim.

Room Tip: Get a queen room facing the river
  • Stayed: February 2013, traveled as a couple
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Thank Pauline E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this reviewResponded March 10, 2013

Dear Reviewer,
Thank you for your feedback. Glad you had a good time at the hotel. We can't wait to have you back here.
Best regards
M Masihuddin
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2013

My husband and I wanted to take his three kids (now teenagers) to London for a mini break. This hotel had been recommended to us as it is used by large companies when attending big corporate events. Thanks to knowing the right people we were very lucky to receive a discount to use the hotel. Our friend who had arranged this asked them to take 'very good care' of us and that's exactly what they did.
The rooms were exceptionally clean and had all facilities you would expect from a very good hotel. We had amazing views of the Thames, including the O2 arena. We had lunch at the hotel on one day and this was quite reasonable price wise.
The facilities were ok and I'd imagine standard for a hotel in London. The spa was large and there was a small pool and jacuzzi which was fine and very clean. The saunas were male and female in the changing rooms.
The beds in the room were extremely comfortable and great after a long day of walking around London.
There was more of a limited choice of restaurants to eat in right by the hotel however the Caribbean restaurant looked nice and the area is up and coming so in a few months I imagine it to be more bustling with bars and restaurants.
Overalls this was a great hotel with fairly decent location for what we wanted- great if you're heading to the O2 or Excel.

Room Tip: Ask for a river view!
  • Stayed: December 2012, traveled with family
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Thank 82Lottie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this reviewResponded March 10, 2013

Dear Reviewer,
Thank you for chosing to stay with us. We are pleased that you and your family had a good time here. It's good to know that you enjoyed other facilities ( Leisure club and the restaurant outlets) of the hotel too. Yes rightly said the area is getting more and more popular and with the DLR stop right at the doorstep you are never too far from London too. Front rooms of the hotel have an amazzing view of the docks and the O2.
Once again thankyou for your review and we look forward to welcoming you and family again.

Best Regards
M Masihuddin- Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2013 via mobile

I took my boyfriend here for a night for his birthday. What a brilliant time we had. We arrived a little early and received a free upgrade to a king room as the room i had booked wasn't ready. We was fine with that!! The staff on reception (think her name was Amy) was so lovely. As we hadn't pre booked breakfast we got it the next day at£10 with a voucher that reception offered us. The room was great. Clean tidy modern and just lovely. We went on the cable car, then back to the hotel to make use of the lovely pool, jacuzzi and sauna. Had drinks and dinner in the hotel and the staff couldn't do enough for us and it was relaxing and very enjoyable. We ordered some room service which was also top notch. Next morning we enjoyed a yummy breakfast with a great selection and then another use of the pool before checking out :( We didn't want to leave and will definitely be back!!!! Quiet location right on the docks. Stunning.

  • Stayed: March 2013
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Thank Stellsstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this reviewResponded March 10, 2013

Dear Reviewer,
Thank you for your great feedback. I am glad that we were able to host your boyfriend's birthday celebrations. With leisure facilities within the premises it's a great to place to be if you are looking for a good indoor time. Also the Emirates cable cars are a great way get to the O2. We look forward to welcoming you again soon.
Thank You
M Masihuddin Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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