It is a bit of joke to call this hotel a 4 star hotel. I would have expected this establishment to have a decent restaurant, unfortunately that is not the case, with a very limited menu and staff who seem to have no idea what is going on and what table has ordered what food it is a recipe for disaster and that is exactly what we got, overcooked steak and the vegetables that we ordered never even appearing on the table. The staff were polite though.
The room was clean even though the supposed complimentry water did not appear. The very close view of the apartment block next door meant that the curtains remained closed.
The reception staff whilst pleasant did not exactly inspire me when they couls not find my reservation and then twice could not get my home address correct, and on checkout failed to give me a pass to get out of the carpark.
All in all a very poor experiance and one that I will not be repeating any time soon.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza London - Docklands Hotel London
- Crowne Plaza London - Docklands England