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Grand Plaza Serviced Apartments
Ranked #64 of 947 Specialty Lodging in London
Reviewed February 15, 2014

This was clean, some little problems in the flat itself (no heating in bathroom, carpet on floor not a 100 % clean, etc..) >It could have a little refreshing area and the bathrooms need some refurbushing as when you shower the water comes on the floor





  • Stayed: February 2014, traveled on business
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Review collected in partnership with Easytobook.com
Thank Sylvie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this reviewResponded February 19, 2014

Dear Guest,

Thank you for taking the time to leave us your feedback!

We do appreciate very comments and we would like to take the opportunity to mention that since September last year when the property has changed ownership we are indeed working and investing constantly to refurbish all apartments.

Furthermore I would like to mention that the bathroom in all rooms relies on the towel heather that has to be switched on by the guests themselves. As it is considered as fire hazard they should be on only while someone is present in the room.

I would like to kindly remind that we have 24 hours reception and whenever it might be something missing or not functioning our lovely staff will do their best to address it promptly if they are informed. So please do not hesitate to call any time, day or night, next time you will stay with us.

We look forward to welcoming you here again in the future!

Kindest regards,
Grand Plaza Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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511 - 517 of 2,825 reviews

Reviewed February 11, 2014

We were put in the basement room which was a shame as no view! very very cramped and the hallways are very narrow. The reception, hallways and lifts let the place down. the rooms are nice enough but the photos are very misleading!!

Room Tip: don't take a basement room!!!
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  • Stayed: February 2014, traveled with friends
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1  Thank xsteph88x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this reviewResponded February 12, 2014

Dear Guest,

Thank you for taking the time to leave us your feedback!

We feel very sorry to hear that you were not happy with your stay at Grand Plaza. It is a charming Victorian building and compared to the modern steel ones it might feel indeed narrow in some parts.

As for the rooms on the lower ground floor they are again specific to the Victorian architecture. For the next time we kindly advise you to put a request with your reservation or to contact our 24 hours reception staff asking for a higher floor.

We are very keen to reach our guest expectations at any time as you can see from the other very positive guest reviews.

We look forward to welcoming you here again and please do not hesitate to contact us with regards to any request you might have!

Kindest regards,
Grand Plaza Management

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Reviewed February 11, 2014

Very friendly and helpful staff. The free upgrade from an Exec Quad to a 3 Bed, 2 bathroom Duplex was unexpected and greatly appreciated. Brilliant location near to tubes, shops, buses and restaurants, set off the main road in a quiet, pretty street. Comfortable beds, good showers, heating easily adjusted. Thank you for a lovely stay. Looking forward to our next visit.

Beware - A private driver arrived when we requested a taxi - we should have walked up to the main road and flagged down a black cab.

  • Stayed: November 2013, traveled with friends
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1  Thank Lindafromnorwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this reviewResponded February 12, 2014

Dear Guest,

Thank you so much for taking the time to share your experience with the TripAdvisor community!

We appreciate indeed very much your positive feedback and we look forward to welcoming you here next time you will be in London!

Kindest regards,
Grand Plaza Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2014

Stayed here at end of January 2014 for a hen do. Great location 5 mins from tube station. Loads of pubs and restaurants near by. Booked two apartments and was upgraded on the day which made our trip more special. Rooms clean and comfortable with everything you could need. Only prob was the fire alarm going off at 5 in the morning because some drunk hotel guest burnt some toast lol. One good thing is that you can leave your luggage in a locked room if you arrive in london before check in, that way your free to travel round london luggage free. Had to check out at 11am and we left our luggage there until 6pm. Would defo stay here again x

  • Stayed: January 2014, traveled with friends
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Thank Steph151185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2014

Well located clean friendly. One of the largest well appointed rooms I have had in London. Great value for money. Easy walking distance to tube stations Hyde Park, Kensington Gardens. Great eateries around Queensway. Safe for sole women with secure rooms and 24 hour Reception. Laundry facilities an added bonus.

Room Tip: First floor overlooking gated garden.
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  • Stayed: January 2014, traveled solo
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1  Thank Stephann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014 via mobile

We stayed here with 2 kids (10 and 7). Location is great and size was just right. Has stove and small fridge with table and chairs. It is just down road from several stores and a quiet pub called Prince Alfred. There is also a great little Italian restaurant. Staff here has been very nice. Not far from the Golden Tours bus stop if you catch by 11am. If after 11 you have to cab it or walk about 25 minutes to Marble Statue. Overall it's a great value for the price. Would recommend.

Stayed: February 2014, traveled with family
1  Thank sharding737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

Narrow corridors which makes dizziness occurs and NOT COMPLY WITH THE FIRE REGULATIONS. Misleading hotel room photos. Floor is not flat, causing misbalancing of body. Having a laundry room with a service hour of 09:00-19:00 makes every time planning difficult.

Stayed: February 2014, traveled with family
7  Thank Martin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Plaza Serviced Apartments

Address: 42 Prince's Square, London W2 4AD, England
Location: United Kingdom > England > London > Notting Hill
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
Ranked #64 of 947 Specialty Lodging in London
Price Range: $120 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Plaza Serviced Apartments 4*
Number of rooms: 198
Official Description (provided by the hotel):
Grand Plaza apartments give you the independence and catering flexibility of your own home together with the comfort and service of a 4* hotel. Think of us as your home, but with cleaning, catering, porters and reception staff thrown in. Serviced apartments are the new direction for the hotel industry. They provide a ready made home rather than a ready made room. Each apartment has its own fully equipped kitchen. You choose whether to enjoy your own home cooking or try the Grand Plaza Breakfast or visit one of the myriad of restaurants within walking distance of the Hotel (or heat up a takeaway!) Grand Plaza is the largest Hotel/Apartment complex in Bayswater. We won the 2009 award for best serviced apartments in London as a result of votes from the readers of Business Destinations Magazine. We accommodate more people each day (tourist, leisure, romantic and business) than any other Serviced Apartment Hotel in the area.We are located in the centre of the West End overlooking the precise type of garden square which Hugh Grant and Julia Roberts climbed into in the Golden Globe nominated film, Notting Hill! We look forward to providing you with a home in central London. ... more   less 
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Also Known As:
Grand Plaza Serviced Apartments Hotel London
Grand Plaza Serviced Apartments London, England

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