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All reviews bayswater tube station family apartment laundry service these apartments hyde park dining table bayswater area bedroom apartment kensington gardens small kitchen living area notting hill circle line restaurants and shops location is great double bed few minutes walk
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Reviewed March 31, 2013 via mobile

Very practical place for families. Upgraded to 2 room apartment which was nice! Quiet room. Pretty central. Staff professional and helpful. Slight small bathroom but as a base for a longer London stay it can't be beaten

Date of stay: March 2013
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Thank Gorodish1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013

Great location close to Bayswater tube station. Lots of choices of multiethnic eateries nearby. M&S e some mini markets around. Friendly staff. Clean room. We had only one issue, our safe malfunctioned and had to wait until next morning for a qualified person to open it. Generous free Wifi service. Will definitely return !

Date of stay: March 2013
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Thank VancouverCarioca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013

We have stayed at Grand Plaza Serviced Apartments for 3 days and already decided to stay here next time we are in London. This is an exccellent place to stay for our family. Located in the midle of the city center with short distance to important placed to visit.

Room tip: If you are more then two people, we reccomend the app with two bedrooms.
Date of stay: March 2013
  • Trip type: Traveled with friends
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Thank petterove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

Me my wife and my sister in law planned to visit London after our company trip in Munich. We booked direct from the Grand Plaza. Must have looked at hundred of places online but somehow the Grand Plaza stood out with brilliant reviews.
From day one we dealt with Isabel and she was very helpful and response was almost immediate. She gave us a great rate for a Triple Studio.
Checking in was a breeze and we were in our apt 10 minutes later. The apt was very clean and looked brand new. It was well equipped with all the comforts of home. The bathroom was fully stocked with toiletries and ample towels and the kitchen had all the utensils and equipment to cook simple meals. The TV was clear and reception was excellent. The DVD was a nice touch!
Even though it was end of March London was freezing like the rest of Europe but the apt was well heated with hot showers which never ran out of hot water.
House cleaning was of a very high standard and the staff was polite and helpful. The Guest information book was also very helpful equivalent to those found in 5 star hotels.
Location was brilliant and Queensway & Bayswater tube stations were literally a 5 minutes walk away. We travelled mainly by bus which was a cheap and convenient way of traveling with bus stations only 5 minutes away on Bayswater road.
The neighborhood was very pleasant. Quiet and safe even late at night.
I have always stayed in 5 star hotels when I travel with my company. Grand Plaza apts are very good value for money. There was very little which we could find fault with in the apartment. Though it was a bit small but all the other plus points about the apt really we could not complain.
I will DEFINATELY recommend the apts to anyone looking for a place to stay in London. I have stayed in another hotel in the same area and it is nowhere near the standards of the Grand Plaza.
I will DEFINATELY stay at the Grand Plaza again the next time I am in London.
Thanks to all the staff at the Grand Plaza for such a pleasant stay. See you all soon
Raymond/Malaysian

Room tip: Call them direct and speak to Isabel!
Date of stay: March 2013
  • Trip type: Traveled with family
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1  Thank Raymond C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

This has to be one of the worst places we have stayed at ever, I have listed below the specific faults but suffice to say that this is over-priced and far from value for money. As you will see from my other reviews during same trip, I am not a moaner by nature but this apartment block almost ruined a very special family break in London. You arrive to a fantastic entrance and impressive foyer but then the story goes from bad to worse. You descend (in our case) to a lower level & then further to what looks like the catacombs in Rome, to eventually find a basement flat which will test anyone's patience & sense of humour. We were sold at an expensive rate a luxury apartment that would easily accommodate a family of 5, first warning was an email to state that our requested 3 bed 2 bath unit was un-available & we could only have a 2 bed 2 bath unit. After repeated phone calls we eventually were assured that the unit could accommodate 5 people. On arrival we realised that this was a total fabrication and the unit that was available was too small & smelled terrible. We complained to the reception but found that the only other unit WAS EVEN smaller. We tolerated the unit for 3 nights as we had no choice but spent every possible minute out of it. I have detailed below the specific issues but feel totally RIPPED OFF by this company who sold us a sub-standard break at exhoribent prices. Their website gave the impression of luxury & space but the reality was cramped, low ceiling, smelly rooms, with broken equipment & filthy conditions.
Tap in bathroom broken and tiles cracked
None of extractor fans work
Sofa bed in lounge – won’t stay flat, hard to sleep in, wouldn’t accommodate 2 adults
Filthy below sofa bed and mechanism broken
Twin bedroom – strong smell of damp
Apartment so small – how could it be large enough for 6? Could barely fit 4 round dining table
Total misrepresentation from website which shows large and airy rooms
En-suite in shower room – filthy frame – never been cleaned
Mattress in double bed – very uncomfortable – can feel every spring
Noise from floor above prevents you from sleeping later than the people above you – hear every chair scrape etc
Cover for ‘man hole’ in entrance barely covered by rug – safety hazard
How can this ceiling height be acceptable?

Room tip: go elsewhere
Date of stay: March 2013
  • Trip type: Traveled with family
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4  Thank thomonds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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