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“Good for the business traveller on a budget”
Review of Chamberlain Hotel

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Chamberlain Hotel
Ranked #120 of 1,063 Hotels in London
Certificate of Excellence
Yigo, Mariana Islands
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good for the business traveller on a budget”
Reviewed January 21, 2013

The rooms were small. The elevators were slow. The stairs were steep. You could hear what goes on in the hallway very clearly. I flew through the night to get to London and checked in at 8 am and was awakened by hotel staff talking in the hall. However, I needed to get up and learn the area. All the other nights I wasn't bothered by hall noise. The hallways are a little small and a little challenging to navigate with luggage. The hotel was very close to the place where my meetings were. There is a pub attached to the hotel which proved to be a handy meeting place. The hotel is also very close to the Tower Bridge which you have to see at night. I've never seen anything like that when it is all lit up. I would go back because of the location and the price. The staff was friendly and helpful. The breakfast in the restaurant was kind of pricey but there weren't many options in the area. It is a business area and alot of stores and eateries in the area close early.

Room Tip: The further away from the elevator the better.
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  • Stayed September 2012, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank LowMaintFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz M, General Manager at Chamberlain Hotel, responded to this review, January 23, 2013
Dear Guest,

Thank you for taking the time to leave your feedback, I’m pleased to hear that overall you enjoyed you stay with us at the Chamberlain. We look forward to welcoming you back in the future.

Kind Regards

Liz McLelland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (115)
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Peebles, United Kingdom
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 21, 2013

I will probably never go back! Not once have I had an even half-decent sleep here. It is a weird mixture of Pub and Hotel and succeeds at neither. The staff do their best but they are fighting against an avaricious owner who is committed to providing mediocrity.

The walls of the rooms are tissue thin and if the other guests don't wake you up then the bin van at 4.00 a.m. will! The hotel has no real facilities and the restaurant is an extension of the pub dining room.

This is a place for businessmen/women on a company account and not somewhere you would pay to stay with your own money. The IBIS in Commercial Street (also reviewed) holds up well against the Chamberlain.

Room Tip: First choose somewhere else to stay...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leesons2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz M, General Manager at Chamberlain Hotel, responded to this review, January 23, 2013
Dear Guest,

Thank you for taking the time to leave your feedback, I’m sorry to hear that we did not meet your expectations with regards to sleep quality. If you would like to contact me directly regarding noise issues between rooms I will be able to investigate this matter and see if a solution can be found.

Kind Regards

Liz McLelland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 20, 2013

Stayed in the city for the week-end and left with a great smile on my face. The staff, both in reception and at the bar, were extremely welcoming and cared for all that I needed. The room was fantastic, very spacious and looked brand new.
I would definitely recommend this to any of my friends and if happen to be in the City again would definitely stay again.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schicchi_nadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 12, 2013

We stayed overnight with our teenage daughters, on a theatre trip to London.
The location was perfect; 5 min walk from the Tower of London. The (luxury) room was recently refurbished, modern and colourful.
The service from all the staff we met was excellent; friendly and informative and all delivered with a smile. Would definitely recommend.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Rita T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wicklow
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 1, 2013

Stayed in the city over the weekend and this hotel was a great base for sightseeing. Very friendly staff and the breakfast was brilliant. A little dated with the decour but from the photos on tripadvisor of the place it wasnt a shock

Room Tip: as this is in "The City" part of london most things around it will be closed at the weeken...
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  • Stayed June 2012, traveled as a couple
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Gatsby123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
176 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed December 18, 2012

My wife and I have a flat/appartment a few hundred yards from Minories and are fans of the modern Fullers pub - esp The Parcel Yard at Kings Cross Station. We thought we'd give this place a try. Location is pretty good if you're using the hotel - buses from right outside and two underground stations under 5 mins walk for connections throughout London and beyond. The building is quite attractive and imposing fm outside - pleasing in an old skool style. Bar area is quite small considering the size of the outside, this is because it's all taken up with tables for dining... Beer selection is excellent, as with all Fullers pubs, prices quite high though. Food is pretty good too - the pie selection is quite well known and worthy of trying. It's not chain restaurant stuff either, each Fullers place has slightly different food. There is also a separate dining area at the rear of the building, which is not divided from the bar area. The main gripe about this place, which is otherwise quite good for both food and drink, is the bar can get very loud with city types blowing off steam. A quiet meal - prices of which are quite high - is unlikely during the week. Overall it's all a bit of a disappointment, esp compared to the aforementioned Parcel Yard, which is pretty much the prefect modern gastropub.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank hjworton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 7, 2012

I booked this hotel as it was close to a function I was attending.

The room I booked (a Club double) looked fantastic on the website, a gorgeous, light, contemporary room. The room I was given however was like something from the 1970's, incredibly tired, very dark, a rock hard bed and just very depressing, I cannot express how disappointing it was. I have since learnt that over half of the rooms have been refurbished but a lot haven't been touched for years.

Service in the hotel is ok, food was ok (if you like pub food) and the location worked well for me, but the room was just horrendous.

Finally if you do have the misfortune to stay here, insist on a refurbished room (the ones shown on the website) oh and take your ear plugs the hotel is incredibly noisy, with noise from the street outside and constant vibrations and noise from a nearby railway line.

Avoid if you possibly can

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Honestguvnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chamberlain Hotel

Property: Chamberlain Hotel
Address: 130-135 Minories, London EC3N 1NU, England
Phone Number:
Location: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#104 Luxury Hotel in London
#261 Family Hotel in London
#278 Romantic Hotel in London
#308 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chamberlain Hotel 4*
Number of rooms: 64
Official Description (provided by the hotel):
The Chamberlain Hotel is your 'home away from home' in the centre of London. It is conveniently situated just North of Tower Bridge and is a short stroll to many of London’s world-famous tourist ‘hotspots’. Due to its City district location, it provides convenient access to the central business district for our business clientele. At The Chamberlain Hotel our rooms all have a welcoming feel as well as a sense of style. So no matter which room type you choose, you will feel comfortable in every space. All our stylish bedrooms combine luxurious home comforts with well-designed work essentials such as data connections & business facilities. Our objective is to give you somewhere away from the bustle of London, where you can retire, relax and reinvigorate. Hide among the bubbles in your marbled bath or simply pull your Egyptian cotton and feather duvet over your head and drift gently to sleep. The Chamberlain Restaurant is a multitude of textures and complementary tones, a perfect blend of past and present. Offering a finest selection of British modern dishes, it puts the accent on the seasonal ingredients. Discreet, personal service and a well-stocked wine cellar complement the experience.The Chamberlain Restaurant & Bar offers you another way to unwind, with a venue that ensures a relaxing atmosphere, stylish décor ideal for a business lunch or a dinner with friends. ... more   less 
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Also Known As:
Chamberlain Hotel London, England

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