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“Excellent Premier Inn”

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Premier Inn London Southwark (Bankside) Hotel
Ranked #131 of 1,077 Hotels in London
Certificate of Excellence
Reviewed March 25, 2014

A fantastic location, and we couldn't believe how peaceful it was given how close it was to the river and the railway. The staff were extremely friendly and helpful, and the room was spotless and comfortable.

  • Stayed: March 2014, traveled as a couple
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Thank PJB333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded March 31, 2014

Thank you for taking the time to a review for Premier Inn Southwark Borough Market. It is a pleasure to receive such positive feedback and I am delighted we managed to meet your expectations.

I will pass your positive comments onto our team; they will be delighted to hear that their efforts have been recognised.

We look forward to welcoming you back to our hotel again in the near future.

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703 - 709 of 1,297 reviews

Reviewed March 23, 2014

Stayed for one night in this hotel. Located close to City of London, and a 10- 15 min walk from nearest tube. Room perfectly fine, and staff welcoming. Breakfast available from 7am, but staff still setting up at that time which isn't ideal when trying to get a start on the day. No hot food available until closer to 7.30am.

  • Stayed: February 2014, traveled on business
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Thank John1965_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded March 26, 2014

Thank you for taking the time to a review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I'm sorry to learn that on this occasion Premier Inn Southwark Borough Market did not live up to your expectations in regards to breakfast. I shall be passing your comments onto the breakfast team and I would like to apologise for any inconvenience caused.

We're happy to hear on the other hand that you found our staff to be excellent in their service. We would like to thank you again for sharing your thoughts, and hope you will give us the opportunity to serve you again in the future.

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Reviewed March 12, 2014

Having stayed in this Premier Inn, and the one at Waterloo a couple of weeks before I have compared the two:

Location: Nice location, very busy, probably not as child friendly as the area around the Embankment that the Waterloo hotel is on, but great for couples or business

Hotel: Much smaller and so nicer with a child - we never had to wait for the lift once here, but at Waterloo waiting for the lift with 14 busy floors was a big annoyance. Rooms in both hotels stiflingly hot, Premier Inn please sort this out! We had to turn on the air conditioning in March!

Breakfast: Much nicer food and experience / ambiance here than in the Waterloo, probably because there were less people and breakfast is in The Anchor which is much nicer than the underground and busy breakfast area at the Waterloo hotel

Rooms: both very good for the money - our Waterloo room seemed newer and cleaner than this one. The Waterloo hotel also offered our 3 year old a proper single bed, but this hotel was a camp bed which didn't really fit in the allocated space very well (huge gap between the top of the bed and the wall)

Overall: I preferred this hotel as it was smaller, but with a 3 year old I felt the area around the Waterloo area was more child friendly as there is so much going on so I would probably edge back towards that hotel if we stayed in London again - if we could move this hotel to that area that would be perfect

Room Tip: We stayed overlooking a quiet side street which was surprisingly quiet
See more room tips
  • Stayed: March 2014, traveled with family
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1  Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded March 18, 2014

Thank you for taking the time to leave a review for Premier Inn Southwark Borough Market. We're very happy that you found the hotel's location to be to your satisfaction. We apologise if you found our rooms to be too hot - all our rooms are fitted with air-conditioning units and instructions on how to operate them are provided for in the rooms Our reception is available 24 hours should you need help operating them. We'd like to thank you again for your feedback and look forward to welcoming you back to our hotel in the near future.

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Reviewed March 10, 2014

The young lady on reception was kind, helpful and courteous. This hotel is in a great location. The room was excellent for a one night stay. I'm sure it would be good for longer. The bed was indeed very comfortable. Breakfast in the pub next door is fine - not outstanding, but certainly OK.
We would definitely go back to this Premier Inn again.

Room Tip: Ask for a quiet room. If they can, the staff will certainly try to accommodate your request.
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  • Stayed: March 2014, traveled as a couple
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Thank VerleaJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded March 18, 2014

Thank you so much for taking the time to write your review on your recent stay with us. We appreciate the comments you have made regarding the hotel and staff you encountered during your visit at Borough Market.
It is good to hear that you enjoyed your stay with us and we will be looking forward to seeing you again!

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Reviewed March 10, 2014

Beautiful part of london with the Borough Market at your doorstep and the views of the river Thames. Staff were friendly and the rooms were clean. Would highly recommend staying here. Don't book breakfast as the market has lots to offer.

  • Stayed: February 2014, traveled with family
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2  Thank AmmieBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded March 18, 2014

Thank you for your positive review on your stay with us at Borough Market. We are very happy to hear that you enjoyed your time here and look forward to seeing you again the future!

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Reviewed March 9, 2014 via mobile

Myself and my partner stayed here for 4 nights in early February. Hotel is in a good location for sightseeing with many of the major sights such as london eye, houses of parliament, st pauls, the tower, the shard and tate modern are all within walking distance. Borough market is just around the corner and we got breakfast at the market or in one of the many surrounding eateries so cant comment on the anchor bar next door.

The room was a decent size with a large comfortable bed. We had one issue with our room but this was dealt with efficiently and without hesitation by the receptionist Anastasia. We found all the reception staff very friendly and informative.

Would recommend and will return!

  • Stayed: February 2014
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2  Thank Holidaydiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded March 18, 2014

Thank you taking the time and giving such a positive review of your stay with us at Borough Market.
We are happy to hear that you enjoyed your stay with us and really appreciate all the comments you made regarding the hotel and the staff.

We look forward to seeing you when you return!
Anastassia

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Reviewed March 6, 2014

Great location, lovely and helpful reception staff.
Very Expensive for a budget hotel.
Restaurant very dark and dingy.
Breakfast reasonable quality.
Rooms are a fair size with good bed.
Noisy yard at night if you have a room overlooking the pub when they're changing barrels.

Room Tip: Furthest rooms from the courtyard would be quietest.
See more room tips
  • Stayed: March 2014, traveled on business
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1  Thank Naldotwo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded March 18, 2014

Thank you for taking the time to leave a review on your recent visit with us. We appreciate all the comments you have left us. As for the comments regarding the restaurant, we will make sure it is passed onto the staff at the Anchor Pub.

I would also like to inform you that for future stays, you can request to be allocated in a different part of the hotel and we would be more than happy to do so.

Thank you once again and we hope to see you sometime in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Southwark (Bankside) Hotel

Address: 34 Park Street | Bankside, London SE1 9EF, England (Formerly Premier Inn London Southwark (Borough Market) Hotel)
Location: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Restaurant
Hotel Style:
#71 Family Hotel in London
#140 Romantic Hotel in London
Price Range: $114 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Southwark (Bankside) Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Sample foodie treats down the road at Borough Market or take in the view from London Bridge ... more   less 
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Also Known As:
Premier Inn London Southwark Hotel London
London Premier Inn
Premier Inn London Southwark (Bankside) Hotel England

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