Arrived to be told that they had been trying to contact me. Checked phone and the call had been 10 mins earlier. They advised that maintenance problems and instead of 2 single rooms with ensuite they asked whether we would consider twin with ensuite. After turning this down they said they would try and find a room in a different hotel. I said that we wanted to be in the same hotel. A phone call was made but I could not understand as spoken in one of the asian languages. Then offered one twin en-suite and one basic single. Reluctantly accepted this.
The single room was very small. The coffee in the room was not very nice. The shared shower and toilet facilities were also very small. Train noise for rooms at back of hotel. The continental breakfast was not continental. Offered cereal and received a bowl full of the chosen cornflakes; toast was brought without asking and only white bread. Unfortunately the room (which is in the basement) smelled of bleach which put me off eating. On the positive side the room was clean. Ok for a one night stop. Excellent location.
- Also Known As:
- Ivy Hotel London
- The Ivy Hotel
- The Ivy House Hotel London, England