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“Good size room and nice breakfast”

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Holiday Inn Express London Stratford
Ranked #343 of 1,088 Hotels in London
Certificate of Excellence
Singapore, Singapore
Level Contributor
112 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Good size room and nice breakfast”
4 of 5 bubbles Reviewed January 26, 2014

Spent a night here on a recent trip and was amazed with the size of the room, it could actually accomodate family of four. Breakfast spread was pretty decent too.

Wifi worked well throughout the stay. Short stroll to Stratford Centre malls and transport connections. Overall it was better than I expected.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vasdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, February 10, 2014
Dear Guest,

Thank you for taking time and sharing your recent experience at the Holiday Inn Express Stratford. We are pleased to hear that you enjoyed breakfast selection, free Wifi service and found hotel location convenient. Thank you once again for your review and we hope to have an opportunity of welcoming you back again soon.

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
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803 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (130)
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Swadlincote, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 15, 2014

Hotel is on a very busy dual carriage way leading into Central London but you dont hear very much from the rooms. Ideally placed for a trip into London or shopping at Westfields Stratford. Great for families...free breakfast included in price car park a bit costly at £10 per night. Would stay again no problem.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DjHarribo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, February 10, 2014
Dear Guest,

Thank you for taking time to review The Holiday Inn Express London Stratford. We are delighted to hear that you enjoyed your stay and we look forward welcoming you again in a near future.

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
288 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 290 helpful votes
4 of 5 bubbles Reviewed January 13, 2014

We were visiting family in the area and stayed two weekend nights using my Priority Club points. The hotel was chosen for location which was fine. The rooms were very clean and well maintained the reception staff were friendly and helpful.

As Holiday Inn Express chain goes this was an excellent example - however I remember why I choose not stay in this brand. The room had a shower only with no toiletries - only soap dispensers in the bathroom - breakfast was a self-service buffet canteen style as you use a tray.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chestertripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, February 10, 2014
Dear Guest,

Thank you very much for reviewing the Holiday Inn Express Stratford and thank you for your continuous loyalty choosing our hotel to spend your Award Night. We are delighted to hear that you enjoyed your stay and our friendly staff services. We do hope you will give us an honour to welcome you back in the near future.

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
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1 review
4 of 5 bubbles Reviewed January 11, 2014

I consider the service quiet fair. Nice people at reception. Clean rooms though the batrhom is small and lacks of suplies such as shampoo and soap. They expect you to shower with the same you wash your hands.... Food; you can have a bufet though the quality of the food is very poor.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karlandaverde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, February 10, 2014
Dear Guest,

Thank you for taking time to review The Holiday Inn Express London Stratford. We are sorry to hear that the breakfast service did not fully meet your expectations. All our guests’ comments are highly appreciated and it will definitely help us to improve. We sincerely hope you will give another chance to welcome you back in the near future.

Best Regards,
Edita Matuleviciute
Holiday Inn Express Stratford
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Felixstowe, United Kingdom
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed January 6, 2014 via mobile

First stay for some time at a HIE. Great staff, brilliant room, breakfast was more than adequate. £20 to park was steep but little other choice and the rain was teaming down.
We didn't, like the pillows but the bed was comfy.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank eastcoast57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, February 10, 2014
Dear Guest,

Thank you for taking time to review the Holiday Inn Express London Stratford.
We are delighted to hear you enjoyed our friendly staff services, breakfast selection and room facilities. We look forward welcoming you again in a near future.

Best Regards,
Edita Matuleviciute
Holiday Inn Express Stratford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brussels
Level Contributor
103 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed January 4, 2014

Holiday Inn Express is always good for value for money - with breakfast and internet always included in a pretty reasonable price. This hotel is no exception. The location is reasonable - about 10 minutes walk from Stratford tube station and the fantastic new Westfield shopping centre that is right by the station. The hotel is fairly new and the rooms are excellent - clean and comfortable. The breakfast is pretty decent for one that has been included in the price and I would have rated this hotel as Very Good except for the completely inadequate restaurant in which the breakfast is located. The buffet is set up in a really tiny room at the end of a small restaurant. There are not enough seats so you often have to wait to sit down and once you have, you have to struggle through the rest of the people trying to get into the tiny room at the end of the restaurant where the buffet is located. I have stayed at this hotel a number of times and the situation has always been the same. Today I ended up deciding the free breakfast was not worth it and went out to get breakfast elsewhere. If they would fix the breakfast situation, the hotel would be truly outstanding value for money.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gordon766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express London Stratford, responded to this review, January 20, 2014
Dear Gordon766,

Thank you for sharing your feedback about this recent stay. I am happy that our location was suitable for your needs and overall you found our hotel to be of good value. However, please accept my apologies if your breakfast experience was sub par.

Again, thanks for your comments and we hope you can give us another opportunity to host you again in the future.

Sincerely,

Pam G
Case Manager
IHGCare
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Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed December 8, 2013 via mobile

Friend and I stayed here and it was wonderful!! Literally opposite the shopping centre Westfield and three mins from tube station on central line. Would def stay here again. The only issue was the internet didn't quite work at the start but was soon fixed by the friendly reception staff.

Stayed November 2013, traveled with friends
Helpful?
Thank Animal83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, December 11, 2013
Dear Guest,

Thank you for taking time and sharing your experience at the Holiday Inn Express Stratford.
We are delighted to hear that you enjoyed your stay. The hotel is truly conveniently located for shopping at Westfield – only 7-10min walking distance. We are happy to hear that the internet problem you have reported was quickly rectified by our friendly staff. We look forward to welcoming you back.


Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London Stratford

Property: Holiday Inn Express London Stratford
Address: 196 High Street, London E15 2NE, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#304 Family Hotel in London
#358 Romantic Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London Stratford 3*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to Holiday Inn-Express London-Stratford Hotel. Located just 7 minutes walk from Stratford Station, with great links taking you to O2 Arena, Excel Exhibition Centre & Canary Wharf in just 15 minutes. Central London, The City & West End, are easily reached by Central and Jubilee tube lines. Express by Holiday Inn London Stratford is situated in the heart of East London, site of the 2012 LONDON OLYMPICS. Stratford Regional and International Station with the Eurostar Rail Link is due to be opened in Sep 2011. Stratford has excellent connections, making it easy to get to Holiday Inn-Express London Stratford. The hotel is 3 miles from A13 with its excellent links to A406 North Circular Road, A127, M25 & M11. Proximity of London City Airport via Docklands Light Railway and Stansted Airport via National Express Coach makes Holiday Inn-Express London Stratford an ideal base for business or pleasure. Complimentary Express Hot Breakfast is served every morning in our Great Room. Evening meals are served Monday-Sunday 18:00 22:00. Car Park booking is FIRST COME FIRST SERVE only. Charges £20 PER NIGHT PER CAR. ... more   less 
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Also Known As:
Holiday Inn Express London Stratford Hotel London
London Holiday Inn
Holiday Inn Express London Stratford England

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