Was woken up at 8am by what can only be described as a building site outside our hotel door. Constant banging and drilling making it impossible to sleep. As customers we were given no prior warning. Was in London for a friend's birthday and ended up with less than four hours sleep. There was no phone in our 'newly refurbished' room (which stank of paint) so had to use our mobiles to complain. The noise than stopped briefly but continued shortly after. When leaving the room, we had to climb over all of the equipment that was being used as it was blocking the whole corridor..
We were then told by reception on the way out that we will be compensated for a stay, but after numerous calls to the hotel, we are still waiting!!
The other issue is the 'parking' which is offered by the hotel, and costs £15. Which actually consists of a 'no parking' area which staff have to rotate the cars if one car needs to leave.
Would never stay at this hotel again!!
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- Also Known As:
- Athena Hotel London, England