I booked a workshop in London for my girlfriend's birthday. However when we went along on the day no-one answered the buzzer to let us in, and we had to leave disappointed. I called the company, who then refused to let us attend another session, even though it was them at fault.
Similar to another person who has posted below, I was appalled at the customer service we received. They showed no sympathy with our situation at all. Very disappointing.
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