Arriving in London as a young couple just looking for somewhere to rest our heads before a weekend enjoying the sights. As we arrived at the location it looked very appealing from the outside and the surrounding area has some beautiful buildings. we checked in and headed to our room, luckily we were only on the second floor as the stairs were a killer when carrying heavy bags up four flights of stairs, (wouldn't recommend for the elderly). on entering our room we did have some issues with the key to start with but soon got the knack of it (the key being a traditional key rather then a hotel swipe key). Once the door was open we were already hot from walking up the stairs and the room was extremely stuffy and hot so I headed straight to the window to find them locked!
Small room but all we wanted was somewhere to rest our heads to be honest. the shower was a tad grubby with lose fittings and handles but nothing major. Cleanliness of other areas not great, we found a dirty frankly disgusting sock under our bed which was not ours. Another negative was when ever you leave your room you have to hand your keys into reception (reception based across the road in another hotel).
Before a night out my partner decided he needed a iron so he went to reception to ask for one and a ironing board, the iron was handed over with a promise of a iron board in 5 minutes.... it never arrived all night. The next morning we thought we would get up for breakfast headed down and seriously its the worst breakfast experience I have ever had in a hotel, walk down into the basement to be greeted by a awkward silence and a lady who just say sign the sheet. No one else was in the restaurant and I can understand why. Breakfast consisted of bread with a toaster located in the restaurant which we were not told about until we noticed it after we decided to opt for cereal (with no toaster in sight). a basket of eggs? I assume they were hard boiled? a small selection of cereal and jams, with warm milk and orange juice available. If it wasn't for the fact breakfast was included and if we had paid extra for this I would of been raising these issues with the staff expecting money back. However as it was included should i really stress my concern? we didn't bother with it the next day. Unfortunately the sleep quality wasnt very good we were so hot all night really needed that window open!
Positives- the hotel is in a fabulous location so close to Hyde park which was exactly what we were after, really close to the tubes and superbly connected. Also the price was reasonable for a bed in London im sure we wouldn't of found anything any cheaper or in a better location.
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- Also Known As:
- The Paddington Hotel London, England