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“The St James Experience”

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St. James' Court, A Taj Hotel
Ranked #173 of 1,077 Hotels in London
Certificate of Excellence
Reviewed June 3, 2014

In spite of leaving the Crowne Plaza Franchise the St James is the best hotel in London for it's Westminster location near Buckingham Palace.Westminster Abbey,Victoria Station,SMMT ,BIS and Department of Transport as well as Churchill's War Rooms and the reopening,in July,War Rooms.
You are welcomed by a team of friendly and helpful concierges with friendly doormen and porters and very friendly reception staff
The Courtyard is a real bonus and the bar and restaurant staff serve great food and drink with a smile. Well appointed rooms with comfortable beds make the experience worth repeating and I will keep on returning to my second home. A M

  • Stayed: June 2014, traveled on business
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3  Thank Alec M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded June 3, 2014

Dear Alec M,

Thank you for the review and for your loyalty following the hotels change away from Crowne Plaza in January 2014. We are delighted that you find the hotel location and service to be excellent and at a personal level to you. Whilst the Courtyard is open for business for the summer, we need a prolonged period of good weather so more can enjoy this experience.

Thank you again for the review, we hope to welcome you back for many years to come.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,945 - 2,951 of 3,715 reviews

Reviewed June 2, 2014

The Taj company now fully owns this hotel, which has resulted in a name change and numerous subtle upgrades to the service and the common areas. It was already a lovely place to stay -- with superb staff, a great location and a wonderfully comfortable (if pricey) bar. But now it is up a notch. New artwork lines the walls, with lovely sofas and tables. A few additional comforts greet returning guests. The concierge staff are remarkable. The food in the attached Bistro is still terrific. For the business traveler, the conference room services are attended to with great staff commitment, and if you order lunch in, you will be very pleasantly surprised. I always enjoy staying at this hotel and I know I will be back many more times.

  • Stayed: May 2014, traveled on business
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1  Thank Opinion8ted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded June 2, 2014

Dear Opinion8ted,

Thank you for your review following your recent return stay at St James' Court, A Taj Hotel. The team and I are delighted to read you enjoyed your return stay and found the service very much to your liking. Since our brand change in January 2014, we have continued to invest and improve in the hotel and ensure a relaxed and luxury experience for all to enjoy.

Thank you again for the review, we hope to welcome you back again soon.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

First time stay at this hotel. Excellent, friendly service. Great location within easy walking distance of centre and main sights. Nothing too much trouble. One small (constructive) criticism, room was a little tired and could do with redecoration but still very nice. Couple of tiny housekeeping issues in the bathroom, toothpaste on the mirror, just a little more attention to detail but that said, would not deter us from staying again.

  • Stayed: May 2014
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Thank ChristineEB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded June 2, 2014

Dear ChristineEB,

Thank you for the review for your stay with us and the constructive feedback. I hope to establish when and where you stayed and so I can follow up on your feedback. Despite these issues we are pleased that this did not detract on your stay experience and we have an opportunity to welcome you back sooner rather than later.

Thank you again for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

You know there are some hotels where there are small things you may not like,the view or the time the lift takes to come down but all that gets overshadowed by the superb service and excellent staff.Good location. Loved the breakfast.The dinner at bistro was great too, with an Asian twist. Very near to cardinal place where you have nandos and some eateries. Some rooms are undergoing renovation but it' did not disturb us at all. Will stay there again and recommend to all my friends. The restraunt banks next door is lovely too.

  • Stayed: May 2014, traveled with family
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Thank bhavana m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded June 2, 2014

Dear bhavana m,

Thank you for the review and thank you for the terrific endorsement of the hotel. The entire team are delighted that they ensured that you had a great stay and your hotel of choice for any return stay to London. Thank you for choosing to stay with us at the St James' Court, A Taj Hotel.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014 via mobile

What a lovely hotel, the service was great here, on arrival there was a birthday cake and card from the kind staff at the hotel which made all the difference after a day in the city. Transport is easy to and from here as it's between London Victoria tube station and Green Park.

Breakfast is great here too with plenty of choice and friendly staff.

Thanks to the staff at the hotel that made this a pleasant stay, I'll come again soon!

Stayed: May 2014, traveled as a couple
Thank Mayhew132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded June 2, 2014

Dear Mayhew132,

Thank you for the review and we are delighted to read that you had an excellent stay. We are equally pleased that you enjoyed the cake that was arranged for you and a special touch at the end of a busy day in London. We are also pleased you enjoyed the breakfast offering.

We hope to welcome you back again soon and thank you for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

Considering London hotels are extremely expensive, this hotel is a good choice. The location is convenient, the reception is nice and the people that works at the hotel very service minded and nice.
The room are small for normal standards, but ok for London, considering you are sleeping in a crazy priced city.

Room Tip: Request a room that is above the third floor.
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  • Stayed: May 2014, traveled on business
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Thank GLSMAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded June 2, 2014

Dear GLSMAD,

Thank you for the review for your recent stay with us. The team and I were delighted to read that you were happy with your choice of hotel and we hope to be your preferred hotel on future visits to London.

Thank you for the review and we hope to welcome you back again soon.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2014

First time traveler to London and this hotel met our every need! Service was impeccable from the moment we stepped out of our taxi and were greeted at the door to every moment we walked through the lobby! The room was beautiful, large by a European standard. Very clean and well decorated. The only flaw in our stay was the in room safe battery died locking our valuables so safely it took quite some time to get them released. The hotels professionalism was fantastic and they handled the situation promptly. We didn't use any of hotels restaurants with exception to cocktail service in the courtyard on one beautiful London evening. The property is perfectly located. Easy access to tube stations and within walking distance to all the key tourist sites including Buckingham Palace. There is a Pret Manger and Starbucks nearby and well as some very nice pubs and restaurants. The neighborhood felt quite safe and we were comfortable walking around even after dark. Overall this property is excellent and will definitely be back.

  • Stayed: September 2013, traveled with friends
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1  Thank dvlnsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded June 1, 2014

Dear dvlnsyd,

Thank you for the excellent review following you stay with us. Having shared your feedback with the team, we are all delighted to read that you had a great stay. Our only disappointment is that you did not dine in our restaurants, but we hope this will be possible on a return stay.

Thank you again for the review we look forward to you return stay soon.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. James' Court, A Taj Hotel

Address: 54 Buckingham Gate, London SW1E 6AF, England (Formerly Crowne Plaza London - St. James)
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#40 Spa Hotel in London
#88 Family Hotel in London
#91 Business Hotel in London
#138 Luxury Hotel in London
#139 Romantic Hotel in London
Price Range: $159 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. James' Court, A Taj Hotel 4*
Number of rooms: 338
Official Description (provided by the hotel):
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter. ... more   less 
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Also Known As:
Crowne Plaza London - St. James Hotel London
London Crowne Plaza
St. James' Court, A Taj Hotel London, England

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