What a shame. The 1st 2 minutes were perfect. We were welcomed by a very happy door man, the check in was quick and in high quality surroundings but as soon as we got out of the lift and started walking to our room we were dissapointed. It was as if the lift was a time portal taking us back to 1970. Wall paper was starting to flake off the walls (we were on the 7th floor room 756) and the carpet was very dated. When we got to our room is was worse. The decor stayed the same with paper flaking and stains on the carpet which looked like bleech.
The only positives about the hotel are:-
- The location is great for Buckingham Palcace and Westminster
- The Reception area is great quality
Im sorry Taj but you have a lot of work to do here to get this old hotel to your usual high standards.
- Official Description (provided by the hotel):
- In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter. ... more less
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- Also Known As:
- Crowne Plaza London - St. James Hotel London
- London Crowne Plaza
- St. James' Court, A Taj Hotel London, England