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St. James' Court, A Taj Hotel
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Reviews (3,941)
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3,333 - 3,338 of 3,941 reviews
Reviewed January 30, 2014

This hotel is definitely one of the best I have ever stayed in. The new decor is beautiful, the lounge areas expansive and tastefully decorated and the rooms comfortable and clean. Check in is smooth and quick experience. We just stayed one night but our room was ready early so we could go into it just after midday which was a bonus. The staff are without exception courteous and well trained. It was very relaxing to sit in the bar and listen to the pianist on the grand piano. Our room overlooked the beautiful courtyard with its Shakespeare frieze and historic fountain. A very peaceful area. I made use of the seamstress service and her repair was just perfect.. Breakfast was varied and tasty and the service spot on. May I commend the management on continuing to deliver a very high standard of service at this wonderful hotel. I am very much looking forward to my next visit.

Room Tip: Rooms facing the courtyard have a lovely view.
  • Stayed: January 2014, traveled as a couple
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1  Thank lynnecPortsmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded January 31, 2014

Dear LynnecPortsmouth,

Thank you for once again completing another review for your stay with us at the St James' Court, A Taj Hotel. We are delighted that you have yest again enjoyed your experience and despite the change in brand, you have felt that the service has been as good as always if not better. We are pleased that you liked the changes that we have made over the year and a good mixture of contemporary and classic styles.

We hope to welcome you back again soon and thank you again for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

I stayed at this hotel with my mother in December and can highly recommend it. The staff were polite and friendly. The hotel itself was clean and of a high standard. Will definitely be staying again in the future.

  • Stayed: December 2013, traveled with family
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1  Thank Sailorgirl76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded January 30, 2014

Dear Sailorgirl76,

Thank you for the review for your stay with your mother in December 2013. We were delighted to read that you had a great experience and that you found the hotel clean and the service to a high standard. Following your stay we have moved away from the Crowne Plaza Brand and the St James' Court, A Taj hotel has been born. We hope that we can welcome you back to sample the hotel again soon.

Thank you again for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

The weekend was a special treat for my birthday. We arrived on Friday evening and was at once given full personal attention by the staff making us feel very special. The next day we went sightseeing in London followed by going to the theatre to watch Billy Elliot. The hotel is in a prime position for seeing the attractions of London. The service was 1st class and the décor very tastefully designed and relaxing.

  • Stayed: January 2014, traveled as a couple
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2  Thank Jenny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded January 30, 2014

Dear Jenny H,

Thank you for the review and for sharing your great experience. The team and I were delighted to read that you enjoyed your time in London and that the stay with us made for what was an excellent trip. I was pleased that you enjoyed the service that was provided by the team and they gave you their personal attention.

We hope to welcome you back again in 2014 and beyond and thank you again for taking the time to post a review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2014

Our group of 4 women wanted a weekend away to celebrate a 45th birthday and we were fortunate enough to find the St. James Court hotel. Very classy, elegant ambience without being intimidating. Loved the lobby. Check-in was quite long and did not result in "adjoining" rooms as promised/discussed prior to and during check-in. Our 2 rooms were in fact not only not adjoining, they were also not adjacent. When we called down to explain the need to remedy, we spoke to a lovely reservations manager (Michaela if I remember correctly) and she fixed the situation... with a free upgrade! Having seen both basic rooms and the suites, both types are well worth their price. Every employee we had the pleasure of dealing with was gracious and helpful without being obtrusive. Take the time to ask for the walking shortcut to the shopping area nearby (also quickest way to Victoria Station). Don't miss the fantastic gastropub The Phoenix nearby as well (perhaps reservations?). We had a fantastic time!! Highly recommend.Thank you St. James Court.

  • Stayed: January 2014, traveled with friends
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1  Thank hportia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded January 28, 2014

Dear hportia,

Thank you for the review for your stay with us with your friends. The team and I were delighted to read that you all enjoyed your st James' experience and found the service and rooms very much to your liking. We hope that the hotel will be your hotel of choice whenever returning to London. I hope that if you return in the summer, that you can make use of the courtyard to enjoy an afternoon or evening.

Thank you again for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

Having just got home from a great weeked in London with 5 freinds from Scotland we all thought it was a Beautiful hotel in great spot for central London short walk from St James Tube station or even better £16 in cab to or from Euston - (A bargain for 6 people plus luggage and saves going up and down in the underground)! We reserved 3 double rooms for the two night stay. All rooms had their own character and were different sizes. One room had no bath but a HUGE shower. Our stay was value for money for central London. Check in was swift, seamless and friendly. All staff I came across were lovely and helpful- anything you wanted you got. Would love to stay there again.

We didnt have breakfast but can recommend a lovely Cafe/Coffee Shop for breakfast directly opposite. Clean and friendly

Hotel was formerly Crowne Plaza - The Courtyard was beautiful and must be even more so in the summer or at night when it is lit up.

Room Tip: One of our three rooms had no bath which wasnt a problem but if you want a bath make sure your room has one
  • Stayed: January 2014, traveled with friends
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1  Thank MKKAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this reviewResponded January 28, 2014

Dear MKKAT,

Thank you for the review for your stay with us at the St James' Court, A Taj Hotel. The team and I are delighted to read that you and your friends had a great stay with us and found the service and rooms very much to your liking. One of the quirky nature of having a hotel in an older building is that the rooms do differ in size and shape and so you can stay regularly and have something slightly different each time.

We hope to welcome you and your friends back to the hotel soon and thank you again for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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