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Reviewed November 25, 2014

Great looking hotel, modern & stylish and a great location within London. Requested a quiet room on check-in and was given room 908. It felt like it was directly under the Radio Rooftop Bar & we were not able to get to sleep until after 2.00 am. Sadly this ruined our next day in London. We received a very 'standard' and delayed response to our complaint. I would not recommend this hotel to people who need a good nights sleep.

Room tip: Room 908 was very noisy and directly below the Radio Rooftop Bar - would try and avoid this area if you want to get a good nights sleep.
Date of stay: November 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
4  Thank Nessm582
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aura_Department, Guest Relations Manager at ME London, responded to this reviewResponded December 17, 2014

Thank you for sharing you’re your feedback with us regarding your recent stay at the ME London. A good night’s sleep is imperative for a hotel stay and I can only apologise that our team were not able to meet this requirement. Should you wish to discuss this matter further, please feel free to contact me directly via email: andrew.minnucci@melia.com

I look forward to hearing from you.

Andrew Minnucci
Aura Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2014 via mobile

Stayed here for 2 nights this weekend. Loved it shame we couldn't spend more time at the hotel but we had so much we wanted to do and see. Would definitely go back and service was great as was the service in there Madrid hotel in august. We will definitely visit other ME hotels in other cities. Location was great handy for shopping and a show plus plenty of bars and places to eat.

Date of stay: November 2014
Trip type: Traveled as a couple
1  Thank Natalie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aura_Department, Guest Relations Manager at ME London, responded to this reviewResponded December 17, 2014

It was great to hear that you enjoyed your brief visit to the ME London and that you have also enjoyed our sister property, the ME Madrid! We too love our close proximity to the West End and shopping is a breeze when staying at the ME London. We hope to welcome you back soon, hopefully for a slightly more extended shopping break next time!

Andrew Minnucci
Aura Manager

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Reviewed November 23, 2014

This is a very nice hotel very modern and stylish perhaps a little too modern for us 70 year olds.The staff appear to be geared for the younger client and although very nice tend to be a little too condescending to the more mature guest. There does not seem to be an understanding that the spending power of the pensioner is less than the city types they are aiming to attract. The whole atmosphere in the hotel from the concierge greeting onwards is that of a nightclub and a continual put down if you have difficulty understanding their rules,procedures,systems and complicated lighting switches etc. to say it is expensive is an under statement with drinks grossly overpriced and breakfast charged at £25 per person when not included in the room rate. On top of a 15% service charge added to everything the staff annoyingly hang about for the extra gratuity. Next time staying in London will stay somewhere more traditional and substantially lower price.

Room tip: Book somewhere else at a lower price
Date of stay: November 2014
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
6  Thank John T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aura_Department, Guest Relations Manager at ME London, responded to this reviewResponded December 17, 2014

Thank you for your honest feedback regarding your stay at the ME London. Though our hotel does not aim to attract a particular demographic, the ambiance and style of the hotel is one of a modern luxury lifestyle hotel directed toward guests of all ages who enjoy a modern London experience.

Thank you though for your feedback and maybe we will have the pleasure of welcoming you back to the ME London in the near future.

Andrew Minnucci
Aura Manager

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Reviewed November 22, 2014

Stayed at the ME hotel for 2 nights while attending a conference. The hotel is in a great location, close to the London theatre area. Hotel is a short taxi or tube journey from the Heathrow Express terminal at Paddington.
Hotel rooms very comfortable and with great sound proofing.
Overall hotel ambience is low level lighting with black mirrored panels in the corridors and lobby areas.
Although a city centre hotel, staff are really helpful and went out of their way to be of assistance and make guests feel at home.
I'd definitely stay there again.

Date of stay: November 2014
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank GordonS77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aura_Department, Guest Relations Manager at ME London, responded to this reviewResponded December 17, 2014

We are delighted to hear that your experience at the ME London was a delight! We too love the “Ying & Yang” design of our architects Fosters + Partners and the double glazing is a dream! Our team are always on hand to make our guests feel at home and I am delighted to know that they truly took great care of you!

Thanks again for sharing your experience and we look forward to welcoming you back to the ME London soon!

Andrew Minnucci
Aura Manager

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Reviewed November 21, 2014

Great hotel, very modern and stylish. Staff really helpful and the rooftop bar is a must, wonderful views and a comprehensive drinks menu with tapas if required. Breakfast was included in my rate booked through 'preferred hotels' and was a good start to the day. Good location close to Covent Garden and not too far to the river. Recommended

Room tip: better views higher up (obviously...)
Date of stay: November 2014
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank jimsV7789WK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aura_Department, Guest Relations Manager at ME London, responded to this reviewResponded December 17, 2014

Thank you for sharing your ME London experience with us! We are delighted to know that your stay was truly enjoyable and that our central location helped you explore London. We look forward to welcoming you back soon!

Andrew Minnucci
Aura Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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