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“Very elegant, but the hotels needs more color.”
Review of ME London

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ME London
Ranked #76 of 1,078 Hotels in London
Certificate of Excellence
Reviewed April 18, 2013

We were received by a very friendly and helpful staff.

The hotel is very elegant and modern. I loved the metal decoration in the bar area, but it would be nice to have other colors other than brown and black in the lobby and lifts areas, since it makes the atmosphere too dark. Bright blues, silver and green for example would still make the hotel look modern, yet, elegant and fun.

Over all a very pleasent diner at the hotel restaurant.

  • Stayed: January 2013, traveled with friends
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Thank Alicia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded April 20, 2013

Firstly thank you for taking the time to review. We are so pleased that you were able to appreciate our Foster + Partners design. The ME brand is all about diversity and change, and the hotel will most definitely be evolving throughout the year as the seasons change. We are working with a fantastic florist to provide each area of the hotel its own personality and add some colour. We look forward to welcoming you back soon to show you.

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2,185 - 2,191 of 2,860 reviews

Reviewed April 16, 2013

My boyfriend and I stayed at the hotel over 2 weeks ago and received excellent customer service from the minute we walked in. We were welcomed by really approachable concierge guys, who were extremely helpful and had answers to all of our questions and made excellent recommendations. Our room wasn't ready yet, which was a little disappointing but we offered a complimentary drink in the lobby bar and was promised it wouldn't be too long. We were served by a lovely girl Sarah who offered to take us on a tour of the hotel whilst we were waiting. I was amazed by the hotel especially the reception on the 1st floor. As soon as we returned to the lobby our room was ready. We were taken to the reception where our room was upgraded due to the wait. AMAZING!

The rooftop bar was amazing, the staff were so friendly, I felt as though we fitted in and we were all friends.

Upon departure, we asked to leave our bags at the hotel so we could do some last minute sight seeing before our flights. We were offered an umbrella each as it was raining, which I thought was a really nice gesture! Before heading out we decided to have a coffee in the lobby as Sarah was working again and we wanted to say thank you and goodbye. There was a few other tables at the time and she was working alone, but we were served promptly and was excited to see us again, such genuine conversation and not robotic type questions like other hotel staff at other places we have stayed. She went to prepare our drinks in the back room, when our table was approached by a man who introduced himself as the 'hotel manager', dressed in jeans, trainers and a 'puffa' jacket. Asking if we had been served and how long we had been waiting, he was very blunt and rude and completely unprofessional as not wearing a suit or had any business cards. We weren't sure he was actually a member of staff at all. He asked us where we were from!?? When I replied France he didn't seemed to care.

He asked the table next to us the same questions and then his attitude changed and started speaking spanish to them. I felt as though because we weren't Spanish we weren't as welcomed or as important as the table next to us. This part ruined our experience at the hotel. And we felt as though he was undermining Sarah abilities as a waitress.

Looking forward to returning to ME LONDON in the next few months and hopefully we will feel welcomed by EVERYONE at the hotel this time.

  • Stayed: March 2013, traveled as a couple
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3  Thank Yvonne8861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded April 19, 2013

Thank you so much for taking the time to review. We are so pleased that you enjoyed your experience here at ME London and that our team were able to make recommendations to further enhance your stay. We will make sure Sarah is aware of your fantastic comments. With regards to the way in which your departure was handled we can only apologise. The ME brand is all about personalised service, and we are always welcoming of all nationalities and cultures. We will most definitely look into this, thank you for bringing it to our attention. We look forward to welcoming you back to ME London soon and ensuring that the whole experience is one to remember.

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Reviewed April 11, 2013

Myself and my girlfriend went over for her birthday. Since it was her first trip abroad I was really nervous to make sure everything went well and ME didn’t disappoint! We were greeted by the concierge team (great bunch of lads and really approachable!) who escorted us to reception where we were met by a member of the Aura team who brought us to our room, showed us the In’s and Outs and made us feel about as welcome as possible!

We were given complimentary champagne and chocolate dipped strawberries for her birthday, the room had loads of personal touches that made us feel looked after, the bed was huge and luxurious and despite the negative views on the lighting, I thought the lights were simple to figure out. Not exactly rocket science! The makeup remover was a lovely touch since I had left mine at home!

The turn down was a lovely touch, with bathrobes and slippers laid out, extra coffee for the nespresso machine was given and to the lights turned to “Sexy” mode, which turned the lights pink. Had a chuckle at that!

We had room service mostly, food was beautiful and despite the business of the hotel it was fairly prompt!

We didn’t get a chance to get to the rooftop bar as it was absolutely packed but it was a rainy week and I to be hones tthe rest of the hotel was so amazing I didn’t feel like I missed out on much!

I couldn’t recommend this hotel more, the best Ive ever been to!

  • Stayed: March 2013, traveled as a couple
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1  Thank 746FionaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded April 12, 2013

Thank you so much for trusting us with your girlfriends first trip abroad - I am so glad we were able to make it one to remember for you. We do love a special occasion here at ME London and thrive upon exceeding your expectations. We look forward to welcoming you back for your girlfriends second trip abroad!

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Reviewed April 10, 2013

Amazing....From the ground floor to the rooftop bar this building is 5 star.
We were greeted at the door and showed around the ground floor, then taken up to the first floor reception and handed a glass of champagne. At reception we were told upon arrival that our room had been upgraded. When we got to our room we were really pleased with it, wouldn't of changed a thing.
Later in the evening we visited the rooftop bar. we arrived there about 9 o'clock and were the last to leave.
As soon as the lift doors opened the music hit us and we were off. we went straight to the bar and ordered a number of cocktails. The music was brilliant and the crowd was of mixed ages but that didn't matter. everyone mingled and had a great night.
the barmen were great, remembered our names even though the bar was packed and also remembered what we were drinking.
We will 100% return to the hotel and to the bar, The bar has a really great view of the London skyline that would be hard to beat.

  • Stayed: April 2013, traveled as a couple
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1  Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded April 12, 2013

Firstly thank you so much for taking the time to review. We are delighted that you enjoyed your experience at ME London and especially enjoyed our Radio rooftop bar. The bartenders love getting to know our guests and providing personalised cocktails or recommendations. We look forward to welcoming you back soon.

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Reviewed April 8, 2013

Upon entering the hotel, we were treated like royalty. We were met by the Aura host Danniel who escorted us to our room where we found complimentary champagne and strawberries dipped in white chocolate.

Throughout our stay, nothing was too much trouble and the hotel staff could not do enough for us. Whenever we bumped into Danniel, we were addressed by name and observed him doing the same with other guests (how does he remember all the names?).

The room was fantastic with mood lighting, massive bathroom, and surround sound TV (speakers in the celling). The food in their Italian restaurant was great quality and really good value for a central London hotel.

I would definitely book again.

Steve H

Room Tip: If you can afford the upgrade, it's worth it.
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  • Stayed: April 2013, traveled as a couple
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Thank SteveH98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded April 9, 2013

Firstly - thank you for choosing ME London for your recent celebration and of course for taking the time to write this review. Our team all thrive upon providing personalised service to our guests and we are so pleased that Danniel and others were all able to do this for you. We are so glad you were able to experience Cucina Asellina which is proving to be a little gem with the fantastic quality of food yet providing great value for money. We look forward to welcoming you back soon.

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Reviewed April 8, 2013

Booked this on a whim when we decided to go back to London. Hotel and staff was amazing. Room was perfect with mood lighting and modern amenities. Shower was super huge along with a double sink and balcony patio. Very modern and clean. Loved the rooftop bar as well.

  • Stayed: March 2013, traveled with friends
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1  Thank Jodi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded April 9, 2013

Thanks for choosing to stay at ME London. We are so pleased you enjoyed the personalised settings of our lighting system and also our cool, quirky mini bar selection. We look forward to your next "whim" trip and welcoming you back to ME London.

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Reviewed April 6, 2013

We were invited to the rooftop bar and were also shown round the hotel. The building originally belonged to BBC Radio and has kept some features to preserve its heritsge but at the same time the rooms are ultra modern design. The rooms have adjustable lighting to suit your mood a low flat screen TV. The location is very convenient for Theatreland with the rooftop Radio Bar overlooking Mama Mia. The lobby has a very unusual and striking design. The check in is done on the peaceful first floor atrium away from the somewhat noisy lobby where there is a bar and two restaurants. The restaurants are very open but excellent value with nice menus but they need to be prebooked. The roof bar and roof cabanas also need to be prebooked at least 48hours before as they have a strict capacity limit and no priority for guests. Capacity is to be extended but I would then have some concerns that it will become busy, noisy and less ambient. The canapes were imaginative, well presented and tasty.

  • Stayed: March 2013, traveled on business
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Thank CathieO3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded April 9, 2013

We are so glad you enjoyed your recent ME London experience. The history of this building plot really adds to the journey our guests go through so it was crucial for us to retain both the story - as well as ensuring our contemporary decor complimented the heritage - hence the names Marconi and Radio for our two bars. Please do come back and see us soon so we can exceed your expectations further.

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Additional Information about ME London

Address: 336 - 337 Strand, London WC2R 1HA, England
Phone Number:
Location: United Kingdom > England > London > Trafalgar Square / Embankment
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#72 Luxury Hotel in London
#73 Romantic Hotel in London
#76 Business Hotel in London
Price Range: $274 - $742 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ME London 5*
Number of rooms: 157
Official Description (provided by the hotel):
Located in the heart of the action and near the city’s main theatres, exclusive boutiques, fashionable hot spots and trendy night clubs, ME London is one of the leading hotels in the centre of London. It is contemporary and cutting edge in style and located in one of the most important tourist destinations in the world. Designed by the world famous architects Foster + Partners, amongst its fantastic services and facilities, ME London provides 157 exquisitely designed, modern guestrooms including 16 suites, New York restaurant STK London, Radio Rooftop Bar with outdoor terrace and spectacular panoramic views of London (London Eye, Trafalgar Square, Tower Bridge, Covent Garden) and Marconi Lounge, 7 meeting rooms measuring 500 m2 with capacity for up to 300 people and a separate reception area; a modern, fully equipped gym, open 24 hours a day and complimentary high speed WiFi. ... more   less 
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Also Known As:
ME London England

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