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Reviewed March 26, 2013

Stayed over on a saturday night, we were welcomed with a glass of cava at reception - nice touch, amazing decor, great staff - very friendly and accomodating. Got an upgrade which is always nice. Decent rooms, contemporary but still with character. Clearly a trendy place for drinks. Would reccomend.

  • Stayed: March 2013, traveled as a couple
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Thank scott r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded March 29, 2013

Thank you very much for your review - and for once again highlighting how fantastic the team are here at ME London. The décor is what makes a ME property unique, especially as we are the first hotel designed both inside and out from Foster and Partners. Make sure next time you stay you come to the atrium and experience the light show at 7pm - as it as an experience not to be missed!

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Reviewed March 25, 2013

Like many I'm quite lazy about writing reviews but after our stay at the ME London, I felt I had to write. From the moment we entered the hotel we were truly impressed.
This isn't any typical London hotel, the hotel is contemporary and stylish, with incredible lighting that gave a feeling of calm and serenity.
The rooms are modern and extremely comfortable, the music selection and play back via surround sound was a very nice touch.
Service was excellent through out, from the moment we checked in, to the staff at STK, Cucina Asselina and the Marconi bar, all the staff were a credit to the hotel, customer service at its best .
We will definitely be back and highly recommend this hotel

  • Stayed: March 2013, traveled as a couple
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Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded March 29, 2013

Firstly thank you for taking the time to write the review! We are so pleased that you have noticed we are not a typical London hotel - everything we do here at ME London, we do with YOU in mind. Thank you for commenting on the service you received from the ME team - together with our fantastic architecture and design, it is the dedication of our team which makes ME London different. We can't wait to welcome you back to ME London and exceed your personal expectations even further.

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Reviewed March 25, 2013

So many good things to say about this hotel.

To start with the Norman Foster designed hotel is spectacular and unlike anything else you are likely to encounter in London. From its science-fiction 9 story cathedral like reception area through to the in room walkout windows, the design of this hotel hits the mark.

Rooms are of a good size for London as too are the suites, which was my choice on this visit.

Rooms and suites are incredibly well designed and appointed with everything you would need to hand for your stay including your own headed stationery (Not sure many people would use it in this digital age but its still a very nice touch)

Whilst I would give this hotel 5* for the hotel alone it was not the only 5* thing here. The staff at this hotel including its superb Restaurant STK and Radio Rooftop Bar seem staffed by something very rarely found… staff that seem to love what they do and to serve guests needs wherever possible. Genuine smiles that don’t fade as soon as they think they are out of your sight and helpful and funny wait staff that made us laugh on numerous occasions. We are looking forward to trying the other restaurant and bar on the next visit.

Many other little touches took place throughout the stay that made you feel every bit a VIP, such as being greeted by our Host Daniel who took care of everything for us including outlet bookings and also by a Hotel manager Matt who it seemed had done his research as my partner was greeted with Birthday Wishes (Yes, this visit was part of a Birthday Celebration) even the bathroom mirror had a birthday greeting written on it.

I can honestly say that there seemed no let up in customer service here as every time we bumped into Daniel and Matt we were greeted by name and asked if there was anything we needed, and not in a false and obtrusive way either.

I could go on and on about this hotel and its amenities which I have only just touched on here

My Job as the CEO of a Management Consultancy specialising in the hotel industry and a CEO of a Media Company also specialising in the hotel and travel industry I’m not easily impressed and swayed by hotel blurb and promises… this time my expectations were exceeded in spades.

We left the hotel feeling both elated at how we had been treated but also slightly saddened that we had to return to the real world.

Go for the Hotel, Stay for the Staff…

Room Tip: If you can afford it opt for one of their suites as they come with the Me+ Experience.
  • Stayed: March 2013, traveled with family
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Thank HANSONtds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded March 29, 2013

Wow! Thank you so much for your very kind words. This is exactly what the ME London experience is all about. We are so pleased that your partner could enjoy his birthday in style, and that Danniel and Matt were able to personalise your experience. We hope that elated feeling will soon return and we are able to welcome you back very soon.

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Reviewed March 25, 2013

I stayed at the new ME Hotel last weekend, attending a birthday party in London. This really is Londons best new 5 star hotel. The hotel is so stylish and oozes contemporary cool. The staff were very friendly and attentive without being overbearing, as in some more stuffy luxury hotels. There was constant attendtion to detail such as the personal welcome to the room. Lots of little touches that make you feel like you are really being looked after. The fresh fruit platter on the table for breakfast was the perfect way to nibble on something healthy whilst reviewing the menu. The room had a balcony with amazing views of the river and the city down to the west end.
The roof top bar has amazing views too, a must go for a drink there even if you are heading on somewhere else.

Room Tip: a room on the 8th or 9th floor with a river view is best, prob worth paying a bit extra for an upgrade room to get this, its special
  • Stayed: March 2013, traveled as a couple
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Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded March 29, 2013

Fantastic to read that our staff have yet again been mentioned for personalised, attentive service. Our Energy rooms really do provide a memorable experience whatever the weather with views spanning from St Paul's right round to Covent Garden. We hope to see you again soon for that drink you mentioned.....or hopefully for another overnight stay where we can exceed your expectations even further.

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Reviewed March 25, 2013

I stayed here for a trip to London for a friends 40th and wow what an amazing hotel! despite being uber cool and high end the staff couldnt not have tried more to be friendly and make my short stay as easy as possible - much of what is provided complimentary would be highly priced extras from other hotel operators but not "ME" !!

Couldnt fault it, bed was seriously big and comfortable, super lux bathroom experience too! the roof top bar has some of the best views of London available and the breakfast was cooked to order and more than ample - all in all a 6 star experience!

Room Tip: I was upgraded to the 7th floor and friends were on the 8th - their room was smaller but they had a balcony which would have been ideal in better weather - we had snow!
  • Stayed: March 2013, traveled solo
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Thank Arthur M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aura_Department, Aura Manager at ME London, responded to this reviewResponded March 29, 2013

Thanks for your review! We are so pleased you were able to host your friends birthday here and that our team were able to make the experience extra special! The room that your friends booked was called an Energy which are on the 8th and 9th floors and either face Covent Garden (Energy Urban) or the Strand (Energy River). We look forward to welcoming you all back soon.

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