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“excellent service, tiny tiny bathrooms” 3 of 5 stars
Review of Classic Hotel

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Classic Hotel
Ranked #755 of 1,070 Hotels in London
Kuala Lumpur, Malaysia
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“excellent service, tiny tiny bathrooms”
3 of 5 stars Reviewed June 5, 2013

My husband and I checked in on 1st May 2013, having done our booking online. Our room was on the third floor - up a set of the really small staircase. luckily the guys at the reception carried our bags for us!

Breakfast was included in the rates and they were at the basement. so yes, there was a lot of huffing and puffing up and down endless steps each way.

The bathroom was the smallest I have experienced in any part of the world. everything was literally at arm's length. the toilet, sink and shower cubicle fit into an area around 4 feet by 2ft (i may be wring but it felt that tiny). to get into the shower cubicle, i had to inch my way in, careful to arrange my limbs go to in piece by piece (and I'm only 58kg, 5 feet 3in). you could not shut the shower cubicle without the door pushing in the shower head. if you bent over the sink to rinse your mouth, your bum would be pushing the bathroom door open - so make sure its locked! there was no way to towel yourself inside the bathroom as you could not swing your arms enough to do so. hence it was just a matter of patting yourself dry.

nonetheless, the service provided by Ali, Ahmad and another guy on duty was exceptional. They were extremely helpful, assisted in booking tours, and even offered rock buns as we walked in one day.

the location was a short walk away from Paddington Station, so that was a plus.

be warned. you need to be fit to traipse up and down all those stairs, and you need to be petite to use the bathroom.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Adelina I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    13
    57
    55
    15
    25
See reviews for
52
48
10
18
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 19, 2013

Think my comment above says it all. It was alright - think would have felt slightly different though if work hadn't been paying for it!

Stayed in room 10. Nice furnishings, pretty rose bedspread and in all fairness, clean enough. But sash window was rubbish and could hear all traffic noise on a busy road in Paddington (which was noisier as had been raining) ALL night - there was no double glazing, shutter or anything. Shower was mini but could have handled that if temperature was consistent but went scalding hot when had conditioner in my hair. I couldn't adjust temperature despite repeated attempts so in the end had to swill my hair over the tiny sink with a teacup!

Thought I'd grab some breakfast and grab I did as the room is horrible. Lady serving was nice and pleasant enough but with limited English I just about managed to get some toast and work out that I had to dump my tea bag on the table after making it myself as there was no bin I could see?

I had to race to catch the tube so didn't mention any of the above to Reception on the way out which I normally would if had an issue. The traffic noise for me prevents a decent night's kip - essential when you are working the next day.

Room Tip: Don't choose room 10 if you want to sleep...
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank JoHill03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed May 1, 2013

A great location. But you do not want to go to this hotel.

1. A huge stair climb, particularly if you have a room at the top;


2. A rather bizarre breakfast in a room that is too small, and is almost dungeon-like.


3. I have never been in a smaller room.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank TheWanderingCannuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Preston, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed April 6, 2013

The main reason for selecting the hotel was the location and rating of 7.2 it received on Trivago. To be honest the staff were friendly but their english wasn't great which is why they may have smiled a lot and not really understood. I have never been in a double or single room so small in my life, you literally had to navigate the room by walking on the bed if two people were staying there. I'm not a tall guy but the bathroom was about the size of a wardrobe. The room had been cleaned but no one had spent more than 5 minutes a day doing so. I was particularly unhappy about finding a curly black hair (you know the type I mean) on the white bed sheet (both me and my partner have blond hair). On the road outside the hotel is a loose manhole cover that banged evertime a car drove over it and it's quite a busy road (although this is not a direct issue with the hotel it did effect or sleep and enjoyment). None of the coffee sachets or milks were replaced with the daily clean (I know this is quite petty but it is also a cheap thing for the hotel to do and has an effect on the satisfaction). The breakfast was fair apart from the scrambled eggs that had been there a while (despite only half an hour into breakfast time) as they where an unappetising greyish colour on the bottom. Overall I would not recommend this pokey hotel or ever visit again.

Room Tip: Unfortunately I don't think they have any.
See more room tips
  • Stayed April 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank derekw28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 3, 2013 via mobile

Arriving at this hotel the area looked impressive as we had our two children with us. Then it came to parking our car which by the way the guy at the hotel insisted £15 had to be paid in cash!
When entering our room it was clean and the bathroom was new but i wasn't too sure on not being able to lock the bedroom door from the inside ( no lock)
Then it came to breakfast time oooh dear. A tiny little room where many people had to wait by the doorway for a seat. When inside it was so small people couldn't even move around and was very surprised that this room was even passed as a breakfast room?!
People carrying hot kettles over your head in such a tiny space is just dangerous. Breakfast was ridiculous so we just grabbed a piece of toast and left.

One postive from this stay is that is was only one night.

  • Stayed March 2013
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Ell_468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed March 29, 2013 via mobile

Cleanliness is a must and I have to say from our 1 night stay and approx only 9 hours in the hotel it was clean but...
The bed was very small, good job I suppose as the room was only tiny.
The bathroom made us laugh, you could have sat on the toilet, cleaned your teeth & had a shower at the same time, tiny!
The shower did not make us laugh though, a bit more than a dribble but cold, just cold. Snowing outside so even luke warm would have done.
Breakfast room as cramped as the bedroom and choice of food very basic but ok, the temperature of the beans only a degree or 2 warmer than the shower.
Would we stop here again, no. Would we recommend it, no. Sorry but not a Classic

Stayed March 2013, traveled as a couple
Helpful?
Thank Richard E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed November 17, 2012

I've just recently come back from this hotel after a weekend away with the family. We decided to book this hotel as we had a pretty good deal & the location is perfect, especially if you have a lot of luggage with you as its literally a 5 minute walk from Paddington station.

We went to the hotel just to dump our bags off as we were too early to check in but didn't fancy lugging it all across London. The guy on reception can only be described as Mr Personality. Trying to get any information from him at all, you may as well give up. When you read up on this hotel it says they have a luggage storage facility hence why we went to leave our stuff there. However, there idea of a 'luggage storage facility' is actually leaving it outside of the door of someone else's room so make sure you have ALL valuables on you if you are going to leave your luggage there!

When we went back in the afternoon there was a different guy on reception and he was very helpful, happily answered any questions we had and even offered to help us with our bags. He did tell us about breakfast but as we had to leave before breakfast was served unfortunately i cant comment on this. But then as you walk towards Paddington there definately isn't a shortage of places to chose from i.e burger king, mcdonalds, costa ect.

The room itself is very basic. If you are literally just looking for somewhere to sleep for the night its ok but other than that you are better off to try somewhere else. The bathroom is very small to the point we were stood in the doorway to clean our teeth! But it does come with a tv, hairdryer, tea/coffee facility so you do have your basics.

Overall, i would say this hotel is ok if you are just looking for somewhere to sleep and don't want to pay through the nose to stay near the station. Unfortunately it isn't a hotel i will be returning to again.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank micheevans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Classic Hotel

Property: Classic Hotel
Address: 92 Sussex Gardens | Hyde Park, London W2 1UH, England
Location: United Kingdom > England > London
Amenities:
Business Center with Internet Access Free Breakfast
Hotel Style:
Ranked #755 of 1,070 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Classic Hotel 2*
Number of rooms: 13
Official Description (provided by the hotel):
Small hotel with multilingual staff, restaurant & bar; set in city center near Hyde Park; easy access to public transportation. ... more   less 
Reservation Options:
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Also Known As:
Classic Hotel London, England
London Classic Hotel

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