We stayed in a 2-bed apt in July 2011, and the service leaves a LOT to be desired. We stayed with 3 kids and on the first night the DVD player didn't work. Guy on the desk promised that something would be done about it in the morning. Following morning the new guy on reception hadn't heard about the problem, but he promised he would do something when the services guy arrived. Later on that evening had to go down and remind them a third time..
When the cleaners were changing the beds they accidently took a white cotton baby sleeping bag that was on the bed. I asked at reception if I could get it back. Over 4 days I repeatedly asked for it to be returned but every time someone took my number, promised me that something would be done and never got back to me. So in the end I was down £25 on my stay.
So basically if you have any problem whatsoever it will not be dealt with, and you will repeatedly be fobbed off. Having said that the place was clean, if a little worn looking, but with plenty of space for the kids. Poor service doesn't justify the price though.
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- Also Known As:
- 196 Bishopsgate Hotel London
- 196 Bishopsgate London, England