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“Service impeccable food very tasty”
4 of 5 bubbles Review of Umami

Umami
Ranked #352 of 22,376 Restaurants in London
Certificate of Excellence
Price range: $32 - $49
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Special occasions, Business meetings, Families with children
Dining options: Dinner, Late Night, Lunch, Free Wifi, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighborhood: South Kensington
Description: We've created a menu that's rich in authentic flavours and ingredients, offering a real taste of Pan-Asian cooking with dishes from Thailand, Vietnam, Malaysia and Indonesia.
Rugby
Level Contributor
45 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Service impeccable food very tasty”
4 of 5 bubbles Reviewed March 29, 2013

Ate in the hotel resturant whilst staying at the Crowne Plaza. Staff were brilliant with the children in our party. I ate the curry with pitta for starter, the sea bass for main and missed dessert as I was full. There is a mixture of Thai, Malaysian and Indonesian food. The children with us prefer a British taste and there was a special children's menu that accommodated their taste.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank maths_teacherRugby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmamiLondon, Manager at Umami, responded to this review, April 6, 2013
Dear maths_teacherRugby,

Thank you for your kind words and great you have combined your visit to London and the hotel with a dinner at our Umami Restaurant.

We have several new dishes coming up soon as we will introduce our Spring and Summer Menu shortly.

Kind regards,

Umami Restaurant Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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794 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Germantown, TN
Level Contributor
245 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
“Don't bother”
2 of 5 bubbles Reviewed March 18, 2013

We ate here one night only because we were staying at the hotel and they were offering a 25% discount if you were seated before 7 p.m. The menu is nice but several items that we ordered were unavailable ( one being chicken satay - really? ), the wait staff was inattentive, we never knew exactly who our waiter was because the same person never came back, always changing. Our dinners arrived at different times, one recommendation was so bad that we had to send it back - overall it came across as a poorly managed restaurant that only survives because it is in a hotel. Too bad because the menu - if it delivered - could be good.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank teresa18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmamiLondon, Manager at Umami, responded to this review, April 6, 2013
Dear Teresa18,

Thank you for your feedback and we truly believe this must have been an unfortunate set of events. We have followed this through with our Restaurant Manager and Executive Chef and we can assure you the service and menu offer has been addressed.

We use fresh products and it happens now and again that we will run out but we should have given reasonable alternatives.

Hope to welcome you back soon,

Umami Restaurant Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bovey Tracey, United Kingdom
Level Contributor
61 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Nice”
3 of 5 bubbles Reviewed March 9, 2013 via mobile

i stumbled on this place whilst staying nearby. its exterior and inside decor looks to make it quite an upmarket restaurant. the staff are all very friendly and cannot fault the service. the food was nice but not amazing. its was average. i have had better in little backstreet places. but if in tbe area its pleasant enough.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pandora86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmamiLondon, Manager at Umami, responded to this review, April 6, 2013
Dear Pandora86,

Thank you for your feedback. Right in the middle of Kensington it's indeed a great location to combine with your shopping, V&E and Natural History museum visit or sight seeing.

We are a casual restaurant with great food and is reasonable priced, visit our website for our latest offers.

Kind regards,

Umami Restaurant Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin
Level Contributor
57 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“So good!!!”
5 of 5 bubbles Reviewed February 27, 2013

I had been to this restaurant last year while a guest at the Crowne Plaza, before the cuisine was changed to Asian. What a fantastic upgrade!

We chose one main and several starters - an excellent way to manage the menu's many temptations - and discovered that the kitchen has mastered a wide range of Asian cuisines. Excellent all around, so much so that we came back the following evening, taking advantage of the ten percent discount for the next visit that was included on our bill.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Szymanowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmamiLondon, Manager at Umami, responded to this review, April 6, 2013
Dear Szymanowski,

Thank you for your "So good!!!" review.

Our restaurant is getting busier by the day, so we are doing something right! Hope you visit us again when coming to London. Click on the link to our website for the latest offers and menu enhancements.

Kind regards,

Umami Restaurant Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Teddington, United Kingdom
Level Contributor
107 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“Great food, great service”
5 of 5 bubbles Reviewed February 25, 2013

I have visited Umami a couple of time and they never disappoint!
This time it was my wife and I with two work colleagues.
The service when we arrived is friendly and helpful, and during orders we were certainly able to change som of the offers to our preferences. Very professional and with good advice to what kind of food goes with what.
The "sharing" portions are about the size of a regular portions, so you probably want one "sharing" portion per person. Unless you do starters.
We ordered 3 starters and 3 "sharing" portions for 4 people and that was exactly right for us.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Frodefox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UmamiLondon, Manager at Umami, responded to this review, April 6, 2013
Dear Frodefox,

It's always great to hear from our regulars who keep coming back. Book your next visit through our new website and we can also keep you up to date with our latest offers.

Thank you for your loyalty and tripadvisor comment,

Umami Restaurant Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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