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The Ampersand Hotel
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Reviews (3,641)
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All reviewssouth kensington tube stationdrawing roomdeluxe studioapero restaurantgreat locationcomplimentary soft drinksheated floorsthe natural history museumbeautiful hotelvictoria and albert museumafternoon teamini barperfect staypiccadilly linecomfortable bedrooms are smalllondon hotel
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2,592 - 2,597 of 3,642 reviews
Reviewed March 11, 2014

I recently enjoyed a wonderful stay at the Ampersand Hotel after becoming an SLH Club Member, which gets you a free upgrade. The rooms were well clean and well appointed with each level of room featuring a specific theme pulled through in all the decor (e.g. paintings + bedside table book). The bathroom was wonderful, with a great shower and those luxuries you wish you had at home, like a heated floor and mirror. The service was excellent and no detail missed (e.g. slippers on a mat by the bed), and the restaurant looked delicious, though I did not try it. However, the smallest two room types are rather tiny; although typical for London, it can make it feel difficult to settle in. I recommend booking a deluxe room (or whatever the second rate level is) after joining the SLH club and getting an upgrade to the Superior room.

The location right by the South Kensington tube is convenient for the museums and shopping in Knightsbridge, as well as for getting around, but may make the hotel less useful for work travelers. In addition, the immediate area isn't the most lovely, though a few blocks in either direction do put you in a rather posh part of town.

  • Stayed: March 2014, traveled on business
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1  Thank tcktravelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

We have been there for a short two days romantic week end.
The hotel is located nearby the tube station in a very nice area close to King's road. staff is young, efficent and smiley. the athmosphere is artistic .... Rooms are small but comfortable. Gym is available. Parks can be reached nearby for running.Shopping and eating near by...Strongly reccomended.

  • Stayed: March 2014, traveled as a couple
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1  Thank rossana1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

We stayed here the weekend before Christmas 2013 and the Ampersand could not have been a better base for a Christmas weekend. The location is right next to the tube meaning access to central London is very easy and convenient. The room was incredible with supersize king bed and free minibar with soft drinks, snacks, tea and coffee and juice restocked daily. The bathrooms with the rainforest shower, complimentary toiletries and luxurious robes along with heated floors were also perfect. The speakers in the shower were also a nice touch. Nothing was too much trouble for the porter and receptionists who arranged all of our dinner reservations and onward travel. Breakfast is expensive and so we went to Muriels Kitchen at the end of the road (3 doors down). This was a family owned diner and the food was great. Overall a great location in Kensington and a fantastic hotel.

Room Tip: Well worth spending a little bit more on an upgrade to a Superior room. The extra space and additional amenities were most welcome.
  • Stayed: December 2013, traveled as a couple
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2  Thank gazzauk83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

The Ampersand is in a cleverly refurbished building, decorated with much more panache than the average London hotel. The lobby and bar area are light and spacious, the reception friendly and helpful. I was given an upgrade to a deluxe room, not large but with an enormous and very comfortable bed and a great bathroom - mostly black but well lit and ultra modern fittings. The only let down was room service, smoked salmon and cream cheese on sour dough turned out to be good smoked salmon but horrible, soggy focaccia style bread. I didn't have breakfast there so don't know if this was an aberration or their usual standard.

The area is very convenient for the smart bit of West London, and there is a range of good places to eat within a few minutes walk of the hotel. It's also two minutes from the tube and there's a taxi rank right outside.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with this hotel
2  Thank Jennie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2014

What a wonderful stay at a friendly, beautiful and comfortable hotel. Staff was super cool and extremely attentive. We had a fridge in the room with complimentary soft drinks. Very very clean. The staff helped made a birthday extra special!

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
2  Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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