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“Great Stay”

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The Ampersand Hotel
Ranked #51 of 1,081 Hotels in London
Certificate of Excellence
Reviewed February 21, 2013

Stayed in the Ampersand for one night in a deluxe room which was comfortable. The pillows and bedding were very comfortable and overall I had a good nights sleep! The room came with a large TV which was a surpise and because of the high celings, it gave the room a feeling of space. The rooms to be honest were not the biggest so it will be interesting to see how small the singles and doubles would be so I would recommend choosing one of the larger ones. The decor was beautiful all the way through. The staff were excellent right through from reception to showing me to my room and even restocked the coffee in the mini bar on request! There was also a comfortable shower room and everything you would want in a hotel room. The location was excellent with access to Mayfair and surrounding areas. Overall highly recommended and very relaxing. The only gripe, you can hear the tube at night.

  • Stayed: February 2013, traveled on business
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Thank edgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,070 - 3,076 of 3,578 reviews

Reviewed February 16, 2013

The Ampersand is a delight. We were upgraded to a superior room on arrival which was a nice touch. The ceilings in the rooms are so high, and gives the impression of the room being double the size it actually is.

The bed was comfortable with bathroom spacious. The shower was wonderful, although trying to turn it on to warm up without getting wet is an art... We also found a rubber duck which just made our day! Shower and moisturisers were also high quality, and the nice little packages of items like a sewing kit was thoughtful, and reminded me of the W chain.

The hotel is incredibly close to South Kensington tube and makes it very accessible. Service was good, if not a little slow checking in.

  • Stayed: February 2013, traveled as a couple
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1  Thank Luke W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

it exceeded my expectations, located two minutes walking from the south kensington tube. close to all major free museums to noting hill and to kings road. wonderful service and beautiful design rooms. I just loved the decor. the hotel has a beautiful breakfast lounge and cosy little restaurant
if you are looking for something different and you care about design this is the place for you.

Room Tip: the basic room are a little bit small. I did not really care because I did not spend too much time i...
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  • Stayed: February 2013, traveled as a couple
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Thank ButerflyEffect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

Stayed at this hotel for 2 nights at new year and overall had a good stay, we had a small standard room and found it perfect for a short stay but any longer would of been a struggle as it was so small and we were stepping over our cases and just fit out clothes into the wardrobe as it was. The room was very clean and cosy with very tastfull decore, the beds are also super comfotable. Only one small detail is there is no where to hang your coat!

All the staff seemed friendly and attentive apart from when we decided to have afternoon tea at the hotel, we were ignored by the waitress as were some other people and waited for around 10 mins, after which she served some people the manager had just brought in. We got up and left as we did feel we were clearly not as important as other guests staying at the hotel.
This was a shame as I would of given the hotel 5 stars if this had not of happened to us.

Also the room we had was so very noisy and I had to buy ear plugs after the first night just to get some sleep!

Room Tip: Go for a high floor and take ear plugs with you just in case!
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  • Stayed: December 2012, traveled with friends
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1  Thank Miss-M-Explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

I stayed previously in a hotel on this site so it was interesting to see how much it had changed. Such a superb location for me as I was going to a meeting in the nearby Lycee and only a few steps from South Kensington tube. The hotel was fabulous and the staff were so proud of the hotel that they did everything to ensure that I had a really great few days there. The decor was bright and modern but in no way cold. The Library was well-stocked with a very eclectic mix of books. Although my room was on the 'bijou' side it was a quirky and comforting refuge and I really appreciated the stock of complimentary soft drinks in the bedside fridge, the fabulous range of toileteries, brilliant selection of tv channels and the easy to operate safe.
There was a good variety of eating opportunities - even at breakfast there was no need to feel forced into 'conforming' and lunch in the Drawing Room was a delightful experience.

Room Tip: I asked for a quiet room and got one at the back of the hotel. Yhere was some noise from the adjacen...
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  • Stayed: February 2013, traveled solo
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1  Thank PatriciaM74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

everything superb...but be warned..if you get a room facing the main street, take some ear plugs..remember London never sleeps and that goes for South Kensington..taxis and bus noises will keep you awake

the staff were incredibly helpful and friendly

Room Tip: if you want peace and silence probably best you ask for a room not facing on to the main road
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  • Stayed: February 2013, traveled with family
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2  Thank KarlandKathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

We cannot thank or praise The Ampersand Team enough.
From the moment we made initial enquiries, prompt service, care and attention to detail and time and effort given to making us feel special was evident.
Correspondence between myself and the reservation team was beyond satisfactory. Even inviting us down to view the rooms and entire Hotel was a wonderful touch, and something we are so pleased we managed to do prior to our bookings.
The events team too were extremely helpful.

When we visited the hotel we explained we would be staying for the duration of our Civil Partnership ceremony and celebrations. On our arrival, the incredible gesture of a room upgrade to a Deluxe Suite made a HUGE difference to us. Having the room of our dreams offered to us made our stay all the more special. The hotel staff not only listened and took into consideration that it was a special occasion for us, but did something out of the ordinary to make our stay extraordinary.
From the kind welcome from the gentleman at Reception who remembered us from our viewing, to the thoughtful card and box of chocolates congratulating us on our Civil Partnership from the team, to the bed turn down service every evening, to the wonderful attention from every other employee we had the pleasure of coming not contact with making us feel like we were the only guests in the hotel.
Everyone knew us, and was happy to help in any way possible.
In addition, the hotel itself is impeccable ~ The room styling, AMAZING BED, wonderful restaurant and tea room, overall cleanliness and available amenities within. It also provided a remarkable backdrop to some of our wedding day photographs. We really felt we had the entire hotel just to ourselves. It was PERFECT!

There were also a couple of extra touches given to us on our wedding night, which were also something we hadn't expected at all.

It is fair to say The Ampersand not only achieved our expectations~ but exceeded them in every way.
We cannot wait to stay here again and implore everyone to treat yourself to a visit to The Ampersand hotel; you won't regret it.

  • Stayed: February 2013, traveled as a couple
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Thank alechmere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ampersand Hotel

Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in London
#23 Business Hotel in London
#43 Romantic Hotel in London
#49 Luxury Hotel in London
Price Range: $230 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
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Also Known As:
The Ampersand Hotel London, England

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