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Reviewed August 21, 2019 via mobile

We chose this hotel based on other people’s reviews. I booked two executive rooms (it says in booking.com each is 30m2). First of all the room was way too small to be 30 m2, (3.3x 4.0 m) the bathroom was very small too (2.0 x 0.8 m excluding the shower) but well maintained.
The A/C didn’t work well and I couldn’t sleep at night. They failed to fix the A/C in many trials. The staff including the manager didn’t help as they say they are fully booked. But one staff offered that I upgrade myself to a suite !!
One of the rooms has a seating area and the other one doesn’t!

Room walls sound isolation is poor.

Breakfast was limited but just OK for continental. Service was slow, you need to repeat the order twice most of the times to get what you want.

Staff were welcoming

There is construction going on in front of the hotel that forced the taxi to stop about 50 meters away from the hotel entrance but we were lucky the bellboy noted our arrival and came over to help with the luggage.

I didn’t like the location, More central would be definitely better.

Date of stay: August 2019
Trip type: Traveled with family
4  Thank hishamb01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 19, 2019

We have stayed in many hotels in London including the Savoy and the Ritz. We were so pleasantly surprised at how nice this hotel is, probably one of our favourite places to stay in London from now on. It offers everything we want in a hotel, your staff are so helpful, professional and friendly which makes a huge difference. We had a very comfortable stay indeed, our room was just perfect for a one night stay. Look forward to coming back in the future.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank cindybX9844LQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 18, 2019 via mobile

We stayed at this hotel for 1 night, and the hotel is lovely. We had a room on the ground floor and it was a little more compact than we were expecting, but still good. Had some late evening drinks in the bar, good ambiance, default measures are 50ml, so one to note! Staff were friendly and helpful. Only real negative was that we had a room on the ground floor and you could hear noise from the underground trains.

Date of stay: August 2019
1  Thank patrick6647
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 18, 2019

We thoroughly enjoyed our stay at the Mayfair! Perfect location for visiting the sites in London. Service and facility were excellent. Just a block or so from a number of delightful cafes in Shepherd's Market. highly recommend!

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank I459ZTlisac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 18, 2019

Thought we had found a wonderful offer to lure us to London for a long weekend. Our first impression was that the room was very small and basic but ok for the money. Whilst getting ready for dinner the air conditioning machine started spewing out water all over my husband's suitcase. Clothes were soaked but owing to level of heat in room we knew we would need to use the air con to sleep. Informed reception who were so obsessed with getting us into a basic room, first of all offered us a room with a weird smell and then secondly gave us a single room, one bed side table etc. Room had a see through and hear through en suite facilities. These en suites are a definite no for me. There was little concern as to how we were to dry out my husband's clothes or indeed if there had been any damages. Appreciate we booked a deal but we also selected a supposedly five star hotel in Mayfair. This was well below any other luxury hotel we have stayed in before in the same area and we had a certain expectation and Flemings for us has fallen well short.

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank madrid8811
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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