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“Good value and comfortable”
Review of Piccolino Hotel

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Piccolino Hotel
Ranked #702 of 1,069 Hotels in London
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good value and comfortable”
Reviewed January 31, 2012

just coming back from a second stay at piccolino hotel with a mate and have to say that both occasions were very comfortable indeed. On my first stay i was given room 8, a twin room with high ceilings and a large window and on my second stay was given room 5, again a twin with a lower ceiling and an average sized window but with a separate WC and shower en-suit. Both rooms were very clean and nicely done and had large LCD TVs. I personally preferred room 5 because of the separate shower and loo, worked well for us as when one occupied the shower the loo was available for the other occupant to use, plus the room was very quiet too. Reception was manned 24 hours so no problems with late nights out and the free wireless internet worked good. complimentary continental breakfast was included within the room rate but always missed it due to over sleeping.
The icing on the cake was the staff. All were very courteous and friendly especially the lads at the reception who helped us with cab bookings and kept our luggage on departure until late evening. Always ready to help and service minded, an asset for the establishment.
Thanks guys. Will be seeing you again.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Rick007_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Amsterdam, The Netherlands
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 22, 2012

This hotel is a joke...stay away. We stayed at this hotel for 4 nights and not once did the housekeeping service change our sheets or clean the room. The towels had gaping holes in them and were stained. Talking of stains, the 'white' bedsheets were pretty colourful with stains too.
We had a free breakfast with our booking. I guess free is the only way they could make you have it!! There was no choice, the toasts offered to us were made with stale and yeast infected bread. Disgusting!
Considering what we paid i.e. 100 euros/night, I kind of feel mugged. Would advice people to stay away from this lot!

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nomad t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 16, 2012

Me and my spouse booked Piccolino Hotel after being recommended from a friend. Our expectations were not too high as we had read some mixed reviews, however, most were positive. With a slight apprehension I called up the place and booked for 3 nights.
checked in the next day in the evening and was met with a very warm welcome and we were offered a choice of hot or cold drinks while I filled in the form. We were led to our room which was located on the second floor and the the the receptionist was very kind and helped carry our luggage to the room.
The room was a decent size according to London standards. It was nicely decorated, well laid out, clean, comfortable and crisp bed linen. I think the room was recently refurbished. We Loved the the original wood stained floors, gave the room a cosy homely feel. Equipped with a nice sized flat screen, plenty of lighting, ample storage and full length mirrors. What was most appreciated was the ultra sleek tea coffee station which was regularly replenished.
The bathroom was not massive but spotless, functional and adequate with soap, shower gel and shampoo bottles.
Breakfast was as promised, continental, with a variety of cereals, croissants, cold meat, cheese slices, fruit yoghurt, beans and hard boiled eggs with juices, tea and coffee It was served buffet style, serve your self and eat your fill type. Hot toasts were bought to your table by cheerful ladies serving breakfast. However if you prefer full English then there are many small eateries a stones throw away, serving a good fry up for under £4.
The only cons are that there is no elevator, but staff are happy to help with moving luggage. Having floor boards means that you may hear some noise from people staying in the rooms above, but it was generally quieter in the night.
Overall a very comfortable stay. Would thoroughly recommend the place especially for the extremely helpful and friendly staff who dealt with all our queries efficiently. Thank you.
Will and Anne

Room Tip: Request a lower floor if too many stairs is a challenge. Staff always ready to help with any queries...
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank william h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenilworth, United Kingdom
Level 5 Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed January 12, 2012

We booked the hotel for new year with friends, we got there, there was room for our friends but not us, even though we had booked in february. We were split and 2 of us got sent to their 'sister' hotel, 5 minutes walk away!!! so a break with our friends was not exactly that! It was the hyde park something hotel that we got sent to, the rooms were basic and definately shabby and in need of fixing. The hotel person just kept telling us when we checked in what a great deal we had had (£75 for the night) and it should have been £200 and we were so lucky, why sell it for that price when they clearly were not happy with us staying there for that. In all honesty it was not worth more than we paid for it. You have to hand your keys in before you go out, and take the chance somebody will be at the 24 hour reception to let you in when you get back - 10 minutes waiting outside at 3am (following the new year fireworks) is not exactly great - its meant to be a 24 hour reception! we were getting ready for bed and the lights blew so we had no lights but there was a lovely alarm right outside our door that beeped all night long (apparently somebody had been smoking in their room - not sure why they could not stop it beeping though) and people ring the door bell at all hours as you are not trusted to take your keys out with you! it was a good location and the fireworks at the london eye were amazing but the hotel let it down - best of all - the hotel sign said they had vacancies but they still split us up from our friends and their children.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TheBearsWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 16, 2011

We checked into this hotel and after carrying our luggage up three flights of stairs to our room were extremely disappointed! The carpet on the stairs was VERY dirty along with the walls and trim around the doors. The room was very small! After talking to the manager we were told we would be charged one nights lodging if we checked out. We were only in the room for five minutes! I told him the hotel was very dirty and he replied that they are a small hotel? The size of the hotel should not have anything to do with how clean it is? They were also painting and the entire place and there was a very strong odor of fresh paint. We immediately checked out and moved to another hotel on the same street. Don't be fooled by the pictures on their website, they are very misleading!

  • Stayed November 2011, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 10, 2011

This hotel is good quality, especially for the price... and it's in a fantastic location. Close to two Metro stations - one being Paddington which has an express train connection to the airport. If you're up for a 30-40 minute walk, you can get to Buckingham Palace easily.

Our room, although small, was more than adequate with a large wardrobe, comfortable bed, desk and ensuite. The room and bathroom was very clean, good water pressure.

The service at the hotel was fantastic, the man on reception was very helpful with providing information on the area. Breakfast was a really good selection and good quality.

I would recommend this hotel to any type of traveller.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
23 Thank nmathewson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 5 Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed August 27, 2011

The hotel is well located within easy walking distance of Paddington Station and Hyde Park. It is pretty good value for money considering the location. Our room was on the top floor but the hotel staff were very helpful in assisting us with carrying our bags up. They were also very accommodating in allowing us to leave our bags at the hotel after check out and before our flight home. There was no aircon in the room but a fan was provided. The breakfast had a good selection for a budget hotel.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
26 Thank monicad76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Piccolino Hotel

Property: Piccolino Hotel
Address: 14 Sussex Place, London W2 2TP, England
Location: United Kingdom > England > London
Amenities:
Free Breakfast
Hotel Style:
Ranked #702 of 1,069 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Piccolino Hotel 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Piccolino Hotel London, England

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