We booked the hotel for new year with friends, we got there, there was room for our friends but not us, even though we had booked in february. We were split and 2 of us got sent to their 'sister' hotel, 5 minutes walk away!!! so a break with our friends was not exactly that! It was the hyde park something hotel that we got sent to, the rooms were basic and definately shabby and in need of fixing. The hotel person just kept telling us when we checked in what a great deal we had had (£75 for the night) and it should have been £200 and we were so lucky, why sell it for that price when they clearly were not happy with us staying there for that. In all honesty it was not worth more than we paid for it. You have to hand your keys in before you go out, and take the chance somebody will be at the 24 hour reception to let you in when you get back - 10 minutes waiting outside at 3am (following the new year fireworks) is not exactly great - its meant to be a 24 hour reception! we were getting ready for bed and the lights blew so we had no lights but there was a lovely alarm right outside our door that beeped all night long (apparently somebody had been smoking in their room - not sure why they could not stop it beeping though) and people ring the door bell at all hours as you are not trusted to take your keys out with you! it was a good location and the fireworks at the london eye were amazing but the hotel let it down - best of all - the hotel sign said they had vacancies but they still split us up from our friends and their children.
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- Also Known As:
- Piccolino Hotel London, England