Luna and Simone Hotel 47 / 48 Belgrave Road, Victoria, London
So what do I think of the Luna and Simone Hotel? There are two points of excellence that come to mind for the Luna and Simone: 1) the location and 2) the family who owns it.
1. This hotel is conveniently located between Victoria and Pimlico stations so it’s so easy to get back and forth from every attraction. We used Pimlico station. In addition Bus 24 stops at the front door of the Luna and Simone which makes it so convenient. You can actually tour London by getting on and off Bus 24. It’s that simple. Buy day passes, and use both Pimlico Station and Bus 24 for that will quickly get you everywhere you need to be. It’s that easy and convenient.
2. London is vibrant, but it can also be impersonal. The Desira family own and manage the Luna and Simone. The entire Desira family is warm, friendly and helpful. Every member of the family provides exceptional service too, and Mark shines bright in a family of stars, so bright in fact that when he is not working on the front desk, a guest will notice something missing. His presence is huge and bright and this carries over to a travelers overall experience in London, and this is necessary in today’s London. Mark and his family are a striking counter-balance to most of the very rude, brusque, and impolite Central Europeans who dominate the service industry in London and ironically set the tone for travelers. Mark and his family, on the other hand, treat guests with respect in the Luna and Simone. You can’t put a price on that.
The family also prepares and serves breakfast. Again, customer service is a priority in the breakfast room and we absolutely enjoyed the family members who cooked the breakfast, served it, and cared for us there. They are warm and friendly, and fast! – but not too fast as to miss a conversation with you. Absolutely I looked forward to talking with them every day.
You notice that I don’t include price as a reason for staying here. London is totally over-priced.
This has little to do with the Luna and Simone. You never get a really good deal in London, and it makes me wonder how the English can set the pound as so much more valuable that most of the world’s currencies. London is ridiculously out of line. In all cases, if you are offered a price, be sure to bring your emails with you. Even Mark asked me if I had my emails stipulating a price, and I surprised everyone by having them. So I wouldn’t say price is a determining factor for any London hotel and that includes the Luna Simone. All London hotels are pricey.
Our room was located in the basement across from the breakfast room. If you look at the reviews written by travelers who gave a less than happy rating to this hotel you can see that some stayed in this same room. It’s basic, and to be truthful, it could use some brightening up.
One final point - We didn’t realize that the Luna and Simone Hotel is recommended by Rick Steves whose guides are often mis-used as cook books for travelers who can’t research and plan on their own. More often than not, we stay away from Rick Steves’ recommendations even when his recommended places have a vacancy. Nevertheless we were both happy with the Luna and Simone for reasons other than the room itself.
The location and family who manages the Luna and Simone are superb and therefore we would likely stay here again if a room is available.
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- Also Known As:
- Luna And Simone Hotel
- Luna Simone London
- Luna & Simone Hotel London, England