We (group of 4 people) were supposedto stay at Georgian Hotel from 13th till 17th of October 2012., but as we arrived on afternoon of 13th, manager or receptionist (unfortunately, the man inreception didn`t introduced himself) informed us, that there is no reservation for us because we had not provided requiredcredit card details (that wasn`t truth - we had reservation conformation from easybooking.com (number 1645465-a) but as he has 1 spare room, we can stay for 1 night. Further on the manager/receptionist kept on talking about how that was easybooking.com fault (not his!!!), pretended to call them and promised to take care of things. As we felt something was wrong and the manager/receptionist didn`t seemed trustworthy, I called easybooking.com myself and explained the situation. Next day we were transfered to another hotel, but as we were leaving, we witnessed 2 other similar situations: people had their booking reservations, but the manager/receptionist claimed that the hotel is full and there are no reservations for them (one of them had their reservations from booking.com). So, in general, there is no doubt, it was hotel`s fault – I think they use easybooking.com, booking.comand other similar sites as advertising platforms, but prefer customers who book in their own homepage, so they don`t have to share earnings and discounts.
Location of Georgian Hotel is very good (close to the Oxford street), but the premises could be better – it`s been a while since last repair (in our room there was terrible large red spot on the wall – seemed like blood), and bathroom was rather dirt (nasty soap residue in the bath).
- Official Description (provided by the hotel):
- Georgian style- townhouse type hotel - Central to West End, near Baker & Oxford Sts, shopping area. ... more less
- Reservation Options:
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- Also Known As:
- Georgian Hotel London, England