The concept is great, the location terrific, the interior is modern. Sadly the staff let the place down.
We were greeted by a girl from Eastern Europe who, maybe because of her lack of experience with the English language, came across as lacking any kind of rapport with the guests. Our room was small. That's OK, but there wasn't any space at all to sit and work the laptop. We knew there was no elevator, but hoped the room would compensate. The door to the bathroom was on such a strong spring that you either jammed it open or it slammed shut with a loud bang. The light in the closet didn't work. There wasn't a single roll of toilet paper in the room. Those are basics.
When I went to ask for toilet paper the girl should have been mortified. All she said was "I'll get you some". Sorry, that was not what I expected to hear.
Tonight I asked if there was any ice. The answer was "No". It's a B&B, so ice may be pushing it. It's just the way it was done.
- Official Description (provided by the hotel):
- This award-winning B+B offers 17 en-suite rooms and apartments close to Victoria, in Belgravia. The original grade II listed building has been sympathetically maintained and the interior design offers modern, contemporary and stylish accommodation. Extras include a guest lounge with free use of the laptop, free Wi-Fi access, complimentary teas & coffees 24/7, daily newspapers and bike hire. Design, service, quality and comfort are all part of the philosophy. To quote a regular Scandinavian guest: "Sophisticated simplicity!" ... more less
- Reservation Options:
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- Also Known As:
- b&b Belgravia Hotel London
- Bed And Breakfast Belgravia
- B&B Belgravia London, England