I rarely review anything here but our stay at St Ermins was soo outstanding i just had to write something.
We arrived as the storm was just starting to hit London on Dec 23. We were wet and miserable and my 4 year old was freezing cold. As we walked to the front door a couple of the doormen ran into the rain to take our wet bags and give us umbrellas. We were there just before 12 so explained we would just drop the bags and have a drink to get warm. The staff would hear nothing of it and actually found us a room so we could get dry and warm
I also explained to one of the guys who helped us with our bags that we planned to take our son to Winter Wonderland but it had been cancelled due to the expected bad weather. Whilst we were upstairs, and without asking, he researched a bunch of things we could do in the bad weather
After a busy day out we came back to the hotel and wanted to eat in the restaurant. We were all in very casual clothes and felt a bit self conscious about going to an upmarket restaurant, especially knowing the chef was one of the Masterchef finalists. But we couldn't have been made to feel more welcome and at home. The food was outstanding and the wine list was the cleverest i had seen in ages. You could get a bottle for less than 20 quid but could also spend hundreds on some outstanding bottles if you wanted
I couldn't imagine a more inviting place to stay in london. This gorgeous hotel is intimate and makes you feel special
But most of all the staff make this hotel what it is.
The last word is left to my 4 year old. He was so spoilt by everyone and loved spending a family christmas at the hotel. But he wants to go back when the weather is better so he can go to the balcony bar
I will be happy to keep that promise
6 out of 5 totally outstanding
- Official Description (provided by the hotel):
- St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more less
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- Also Known As:
- Jolly St Ermins Hotel
- Jolly St Ermins London
- St. Ermin's Hotel, Autograph Collection London, England