St. Ermin's Hotel is the best hotel I have ever stayed in my life. I have travelled extensively for business and pleasure. I can say without qualifications, it was the best and I am not an easy customer. I took our daughters, 8 and 11, for a week in London. We stayed at St. Ermin's for a week and had a number of difficulties. Upon arriving, the layout of the first room was not ideal and they very seamlessly and quickly put us into a room that worked better. My daughter sprained her ankle on the first day. When every wheelchair in London was already rented, they loaned us a hotel wheelchair, found a medical supplies store to buy her an ankle boot and made a very stressful situation manageable. Every staff member was helpful, cheerful, and positive. The restaurant was great, room service fantastic. The beds were sumptuous. And the price was reasonable. I kept thinking they would mess up but they didn't. I cannot recommend it highly enough. We will return again.
- Official Description (provided by the hotel):
- St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more less
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- Also Known As:
- Jolly St Ermins Hotel
- Jolly St Ermins London
- St. Ermin's Hotel, Autograph Collection London, England