I arrived in this lovely luxury hotel on Friday, 6th January and stayed for two nights. I was amazed by the welcoming staff and the friendly atmosphere. After the receptionist completed the check in procedure quickly I was greeted by the duty manager, Nadia who showed me around the hotel. She was very helpful, answered all my questions, and even gave me some guidance on London. The bar is glamorous; it is worth a visit even if you just pop in for a drink. (I recommend St. Ermins’s Temper.:))
Later on I needed the housekeeping service and they were very quick and nice on the phone as well as in person. This is what I call an excellent service.
About the room: It was a newly refurbished room with modern colours and had a stylish bathroom.
The breakfast was delicious, good selection of food.
I do recommend it to everyone, who is looking for quality service and a friendly environment.
- Official Description (provided by the hotel):
- St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more less
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- Also Known As:
- Jolly St Ermins Hotel
- Jolly St Ermins London
- St. Ermin's Hotel, Autograph Collection London, England