My partner and I were meeting up with a friend who we hadn't seen in a while, and with Stratford being a midway point we opted to eat in Jamie's Italian. I've been to one before in the docklands and I remembered it was a good dining experience so went in with high hopes.
I work in hospitality as a host and have done for a while, and have come to know a level of service that I expect from dining establishments. The host explained that the table would be available in 30 mins but was a little awkward and tried to make us stay in their bar - which wasn't really an appetising prospect as restaurant bars aren't normally very good.
On returning the host said our table still wasn't ready. But said no more - leaving us to decide that we would go to the bar and hope she would come to get us. It's a bit awkward when you're not directed in a restaurant as every establishment operates it's own personal procedures. However, my previous thought that the restaurant bar would be awful we're wrong - with a selection of interesting well priced cocktails.
After about 10 mins of sipping our cocktails we were sat next to a window which was quite nice. However, this was unfortunately where anything remotely nice happened for the rest of our meal.
Our waitress had an absolutely awful attitude, when my boyfriend enquired if the burger was from frozen she replied 'it's Jamie Oliver's... Jamie Oliver's! Everything is fresh' but then then burger can only come well done? Fresh meat is safe to cook to whatever the customer requires... Anyway we ordered a Fish and a Meat Plank for starter between the three of us and I ordered the gluten free pasta vongole, my partner ordered the burger and our friend ordered the black angel pasta.
The planks were underwhelming and required bread which my friends had to order. They said the bread was stale and I felt it and it was very dry! So obviously even though it was 'Jamie Oliver's' the bread obviously isn't fresh!
The mains where the biggest insult to my taste buds! My pasta was rather bland and then the clams! Oh my.. They weren't washed and were the sandiest things in the world! They crunched, every single one of them! My friends black pasta didn't have any sauce, and even though it was a seafood dish she likes Parmesan cheese on it.. So she requested some but instead of the waitress saying 'yes of course' she replied with her attitude saying 'for a seafood dish? In Italy that is not done' but did finally bring some...
My boyfriends burger wasn't just well done, it was burnt! The meat was so dry it was ridiculous and he said once again that the bread was stale so the combination of the two made it hard to swallow. He told the waitress and she said 'it is well done' that's not an answer! Learn some bloody manners! Anyway he asked if he could change it for something else and got the salmon which was fine.
Overall I would strongly suggest that you don't go here, there's nothing worth paying for other than the cocktails.
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