I stayed at this establisment for 9 days in March.
From the beginning to the end it was a thoroughly arduous experience.
I was to be arriving late from Heathrow on the Friday night, so sent an e mail to ask whether the collection of keys would still be possible. To their credit, I received an e mail swiftly back confirming that there will be someone there until at least 02:00, so not a problem.
And that is where the posivitity ends.
I phoned the day before my departure, just to confirm what the e mail had informed me. I was greeted at the other end by a gruff "Hello". Thinking I had mis-dialled and rung a private number, I asked if this was the Cart and Horses. It was indeed. Confirmation that keys could be collected, I also asked if towells were provided. The gruff voice confirmed this as well.
Upon arriving at the Cart and Horses, I was actually refused entry by two bouncers at the door. I was told to go to the door around the corner. I did! It was locked. So I rang the bell there. And then I rang it again. After the 5th ring I had to confront the chaps again, explaining that I had to somehow collect my keys.
The bouncer kindly entered the pub and said someone would meet me at the door. The money had to be paid up front, which I didn't really have a problem with, although maybe a mention on the website would help others.
The room itself was ok. Carpet was a bit tatty but true to form, flat screen TV, tea/coffee making facitlites, and the bathroom looked new, so quite pleased.
The young lady who showed me my room, also showed me the password to the Wifi, which was in an information pack, and where the breakfast facilities were.
I was aware before my trip, that the pub had live music on. What I was not aware of was until 02:00 in the morning, Friday AND Saturday. This is not mentioned at all on the website.
With sleep impossible, I logged onto the Wifi. Only I didn't. For some reason, you can log on, but using it was a no go for the entire duration of my stay.
A shower, I thought! Plus point....the shower is very good, spacious and clean. But had no idea how the thing worked. I know, I'll look in the instructions, that will tell me. Nope! I still have no idea how the thing works, although there are only two dials on it. The water comes out scalding hot even at one of the lowest settings.
Breakfast facilities consist of packs of cereal in a wooden cupboard on the landing. Each morning there was a jug of milk and juice. In the website it alludes to a "continental breakfast". This is NOT a Continental breakfast. In fairness, it does say "that consists of a selection of Cereals and Juices". Point one for the website...drop the "continental" and the "s" from "juices".
The bed was awful. Squeaky and unstable.
Looking around the room, attention to detail could have made it so much more enjoyable. For example, filling in the hole in the ceiling, and putting the mirror on the wall straight.
On the Saturday night, it happened to be St.Patricks night. Again, a band was playing. Now some people, not me I hasten to add, may take offence at hearing Irish rebel songs.
The cleaning of the room was sparing to say the least. Sometimes, not even the bare minimum was done, as the sink from the morning still had my whiskas in after a shave.
By the end of the stay, something had happened to the bed, and I found myself lying in a bow in the hardboard underneath the mattress. I know that when I left the room, this was not the case, and when I returned someone had un drawn the curtains and tied them back. To get to the the right hand curtain, you had to step or lean on the bed. Coincidence?
Nothing here that a a bit of honesty, and bit of attention to detail and obviously a bit of elbow grease can not solve, but I shall not be staying here again
- Official Description (provided by the hotel):
- The family owned and run Cart and Horses Bar and Hotel is situated in a period property in the East end of London. It is a 5 minute walk from the 2012 Stratford Olympic park, which includes all of the Olympic venues for 2012 Games. The Cart and Horses boasts a large smoking area, private car park and separate hotel entrance. The Hotel was launched in January 2011 offering rooms with both en suites and shared facilities.All rooms include flat screen LCD/LED TV's, tea and coffee making facilities and towels. We are more than able to accommodate both solo travellers and large corporate bookings. A continental breakfast is also included!In the Bar area live bands play every Friday and Saturday night, showcasing an assortment of chart, rock and indie music.The bar stocks a variety of world beers, spirits and shooters. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Booking.com, Agoda and Priceline so you can book your Cart And Horses reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Cart And Horses London, England