We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Theives!!!!!” 1 of 5 bubbles
Review of Hotel Lily London - Kensington/Earl's Court

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Hotel Lily London - Kensington/Earl's Court
Ranked #999 of 1,089 Hotels in London
Yavne, HaMerkaz, Israel
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Theives!!!!!”
1 of 5 bubbles Reviewed April 23, 2013

Our Hotel Lilly experience was horrible. We arrived in the morning and the staff had us wait for 40 minutes before check in because they could not find our reservation, although we showed them our print out version. When they finally found our reservation, we went to our rooms and the rooms are very small. The sheets were stained and they only change towels every 2 days. They charged us for Wi-Fi 5 pounds a day in cash which was fine, except they failed to mention that they had already charged the credit card. During my stay of 1 week, my fire alarm went off twice at 1 am, and shut off after a few seconds. Not cool at all! I gave a 5 pound deposit for a transformer for the plug outlet and when I came to check out he lost the receipt and said he can’t give me back the money. The ladies at the from desk were airheads and irresponsible. When we wanted to sort out payment for the Wi-Fi, her response was come back and we will take care of it. They never did. Faisal the night shift manager, was rude and UN helpful. The Cleaning staff and the Breakfast room staff were all illegal foreigners who did not speak English and could barely understand what we said. The food was crappy and full of oil. I did enjoy the toast with jelly though. I do not recommend this hotel!!!

Room Tip: all rooms are tiny!!!
See more room tips
  • Stayed April 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Tali A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

793 reviews from our community

Traveler rating
    21
    97
    180
    151
    344
See reviews for
115
189
90
139
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bovey Tracey, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 10, 2013

Good place to stay. Good position near tube, clean, tidy good size rooms in accessible safe location. You can get good deals to stay here too so worth keeping an eye out esp in an area of london that has rakes of bad old dingy hotels.

  • Stayed January 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Si W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
108 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed April 9, 2013

Stayed here recently as a single in a twin room. Nice clean room, new sheets and obliging staff.
Breakfast was served with little choice but what was on offer was decent and the service was fine.
Room was to the front and could be noisy on a week day. w/e was ok.

  • Stayed April 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hikerire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 8, 2013

Cheap!!!!! It is true that the hotel has seen better days. However the staff were very helpful and friendly and the beds were clean. We only stayed one night to see a show, I could possibly have stretched to two but that would have been enough. I managed to get the room for £46 for two including a cooked breakfast, which by the way was fine which seemed too good to be true. I may have been dubious about eating there, had it not been for the open plan kitchen area that you can see is clean. I feel that the price I paid was good for the room we had, do not expect faultless/spotless for these prices as you will be disappointed. disappointed. If however you need a basic, cheap place to stay very close to the sights of London, with only a five minute tube journey then it's fine.

Room Tip: Try and get a room towards the back of the hotel as Earls Court bus depot is directly opposite hotel...
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Patricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed March 18, 2013

We stayed here while exhibiting at Olympia exhibition centre, we have stayed in a lot of cheap b&b's and hotels but this was by far the worst place I have ever stayed. When we phoned up to enquire and book we were told that there was free wifi and parking for our van on the first and last nights. On arrival we were left blocking the road whilst being told we could not park on site even though there were spaces available. We then had to park in the Ibis car park instead and walk to the hotel with all our luggage. We were then also told the wifi would be £5 per day, after complaining we were told we could have it for £5 for our stay. When we got to the rooms they were dirty, small and ill equipped. There was no seal around the windows so it was always noisy and cold. They was no tv remote as this was £10 refundable deposit. There was mouse/rat bait in the corner of the hallway. There was no bath mat and the shower curtain was filthy. I had to disinfect and clean my own room in the end. On our last night when we returned to the hotel building work had been started on our floor. There was bed heads, drawers and allsorts of furniture blocking the hallway. We then discovered that none of the lights in the rooms were working. The member of staff decided it was our fault at first but once every item of electrics was unplugged in both rooms decided it was actually the building work and offered to move us into other rooms. We then had to pack our belongings by torch light and move rooms. We were given no help, they did not apologise for the inconvenience and made us take all our luggage down to reception to get the new keys and then go back up to our new rooms on a different floor. To top it off my new room had a water damaged mouldy ceiling. DO NOT STAY HERE!

  • Stayed March 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Rhayader, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 14, 2013

The Hotel Lily is advertised as a budget hotel, and that's what it is. That's not to say that it's not a great place to stay. We travelled from Wales on a three day weekend break. It's incredibly easy to find, despite its being relatively central. Ok,, the rooms are pretty basic, but all we wanted was somewhere clean to kip that had excellent access to the tube and on bus routes (Warwick Road tube is literally five minutes' walk from the door). The staff (contrary to other reviews) were both polite and helpful. There's also a complimentary English breakfast. The hotel also has parking, which costs £15 for 24 hours...amazing value for Central London!). If you want a budget hotel, in a prime location, you should look no further than this one. In fact, we liked it so much that we've booked for another week there in April!.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mark a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chalfont St. Giles, United Kingdom
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed March 11, 2013 via mobile

First room they gave me smelt of urine. Street noise horendous both in first and replacement rooms. Wifi at £5 did not work and front desk could not help. Worst examples of UK hospitality,
I have to say that I am only writing this because you need 200 words. I am very shortly going to stop reviewing as I am a man of few words. I am only submitting this because this hotel is so bad. I have stopped submitting because of your ridiculous requirements for lengthy reviews.

  • Stayed March 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Geoff_W_Abbott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Hammersmith / Fulham
Ibis London Earls Court
Ibis London Earls Court
#453 of 1,089 in London
3.5 of 5 bubbles 4,165 reviews
Earls Court
Sara Hotel
Sara Hotel
#631 of 1,089 in London
3.0 of 5 bubbles 187 reviews
Earls Court
Boka Hotel
Boka Hotel
#732 of 1,089 in London
3.0 of 5 bubbles 323 reviews
Show Prices
Show Prices
Show Prices
Earls Court
Trebovir Hotel
Trebovir Hotel
#840 of 1,089 in London
3.5 of 5 bubbles 700 reviews
Kensington and Hyde Park
Kensington West Hotel
Kensington West Hotel
#733 of 1,089 in London
3.0 of 5 bubbles 427 reviews
Earls Court
Lord Jim Hotel
Lord Jim Hotel
#714 of 1,089 in London
3.0 of 5 bubbles 226 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Lily London - Kensington/Earl's Court? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Lily London - Kensington/Earl's Court

Property: Hotel Lily London - Kensington/Earl's Court
Address: 23-33 Lillie Road, London SW6 1UG, England
Location: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #999 of 1,089 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Lily London - Kensington/Earl's Court 3*
Number of rooms: 110
Official Description (provided by the hotel):
If you are looking for cheap hotels in Kensington then Hotel Lily is THE place for you. Comfortable and only a minute’s walk from the West Brompton Tube Station, Hotel Lily aims to please with its cheap rooms and warm, attentive staff. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Priceline so you can book your Hotel Lily London - Kensington/Earl's Court reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Lily London - Kensington/Earl's Court England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing