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“Budget hotel” 3 of 5 stars
Review of Holly House Hotel

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Holly House Hotel
Ranked #926 of 1,072 Hotels in London
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889 reviews from our community

Traveler rating
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    294
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    252
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Spanish first
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  • Turkish first
  • Any
English first
Munich
1 review
2 of 5 stars Reviewed July 17, 2014

+breakfast included (it´s only toast and coffe/tea)
+++location (really close to buckingham palace and victoria station)
-not clean
-in need of renovation
-unfriendly staff (they seemed annoyed by any customer)

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with BudgetPlaces

Helpful?
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
1 review
1 of 5 stars Reviewed July 16, 2014

I traveled through eastern Europe staying in hostels, but I could never have imagined a worse place to sleep than at Holly House. I registered my account to write this review. Holly House Hotel is the worst hotel I have ever stayed at.

The location is more than alright, though, a 5 minute walk from Victoria station. And there's a brilliant pub on the street corner.

Service, on the other hand, is really crappy. I stayed here with my girlfriend and one of our friends, having ordered and confirmed two separate rooms. On our way to the airport to go to London, they called us to change our reservation for us to share a 3-bed room instead, as our rooms suddenly were unavailable for our first night. The next day hotel staff woke me after a short night's sleep, to let me know that we had to change rooms immediately. My girlfriend was out for a morning run at the time, but there was no leeway.

Having packed our stuff in a hurry, the receptionist would then tell me that our new room wasn't ready. When my girlfriend came back from her run, we had been checked out of our old room, and she was so lucky as to be able to sneak into a shared bathroom to have a shower.

If you'd like to have the included "breakfast", you will probably have to wait in line, because the dining room is too small to accomodate both you and your neighbour. If you after your wait are so lucky to get a table, they will clean your breakfast plate from your table while you're still eating, even if you spent 15 minutes waiting to eat it.

The rooms themselves are decent enough, keeping the low prices in mind. Exactly the size you'd expect for your money's worth, but clean enough.

If you can spend another pound a night, avoid staying here.
If you can live just a little longer away from the station, avoid staying here.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Service
Helpful?
Thank dnusim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Budapest, Hungary
2 reviews
4 of 5 stars Reviewed July 7, 2014

The hostel was OK, maybe the breakfast could be better, not always toast+jam+cereal, maybe with some meat or sausage. And the coffee. I thought normal coffee will be served, not instant coffee
But besides these things, it was a nice and cheap place, placed in the city centry, near to Victoria station.

Room Tip: there is no tip from me
See more room tips
  • Stayed July 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with BudgetPlaces

Helpful?
Thank Vincze I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ceredigion, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

It's hard to see how you could find better value in London. Situated by Victoria Station in a quiet street, clean beds, hot showers and breakfast. I found everything I needed for an overnight stay and will be coming here again!

Room Tip: My room was at the back by the railway track. It didn't disturb me as I'm used to trains but...
See more room tips
  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with BudgetPlaces

Helpful?
1 Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
2 reviews
1 of 5 stars Reviewed June 27, 2014

Do NOT stay here!!! From the moment we checked in, the Holly House Hotel was absolutely awful! The staff was very unfriendly, our room was next to the train tracks (very loud), there was industrial light pouring through our room all night (even the window shade could not block out the light) and the room was so hot (no fan). When we asked for assistance the staff acted as though they could care less and did not help at all. We checked out early AND we're still waiting for our refund! Big ripoff!!!

Room Tip: Choose the Comfort Inn up the street.
See more room tips
  • Stayed June 2014, traveled with friends
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Bridget B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holly House Hotel

Property: Holly House Hotel
Address: 20 Hugh Street, London SW1V 1RP, England
Location: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Hotel Style:
Ranked #926 of 1,072 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holly House Hotel 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holly Hotel London
Holly House Hotel London, England

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