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“revolting”
Review of Holly House Hotel

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Holly House Hotel
Ranked #922 of 1,072 Hotels in London
Reviewed February 15, 2013

We booked this hotel????7 months before date.On arrival there, the man in the reception demanded the £300 for our 4 nights stay.When we were shown the room,it was dirty as it was left from the previous clients.The toilet and shower were beyond the joke,a public convenience was 100 times cleaner. We preferred using the latter than the one in the room.Never showered in fear of catching something.
We complained and had shown another room AND another but none were fit .We understood by now why we were asked for the money in CASH on arrival and for sure we would have left somewhere more decent if the money was already paid.
One thing we can't understand,how come the Tourism Authorities in LONDON allow such dump so called hotel be allowed to accommodate people.
My advise to others is, avoid this place.For the money paid there are much better hotels.

Room Tip: avoid this horrible place
  • Stayed: September 2012, traveled as a couple
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Thank MaltaMaltese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 9, 2013 via mobile

Have stayed at Holly House Hotel on many occasion. While its not the Ritz, it is excellent value for money for the budget conscious looking for a Central London hotel.
The rooms are clean and comfortable. Excellent location right by Victoria Station with links to Gatwick Airport and the South East and also the Tube.
The staff have always been very friendly. Would definitely recommend

  • Stayed: January 2013
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Thank MuzznKaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

I was first concerned about booking this place due the amount of bad reviews... But as I didnT want to spend tons of money on a fancy place and also wanted a bit of privacy ( private double room) this hotel was my choice and I had a great surprise! First the location... You are at the very heart of London, a few blocks from Buck. Palace and on the corner of the station... Perfect!! They have someone 24 hours a day to check in and check out... Perfect... The room was super warm, and I was there in heavy winter but inside the room felt like summer... Perfect! The breakfast is just what you need cereal ( 3 dif choices), coffee milk.. Tea.. Juice.. And toast with butter, jam. The guys are super polite and give you as much as you want... Perfect !!
I booked a shared bath. And got a ensuite room. Very very simple bathroom but... C' monnn. What else could I ask .. After walking all over the city for 15 hours a day??

People complain so much that they should just increase their budget and go to a Hilton hotel, if they are looking for extra service. Im a traveler and have been in many many places all over the world.. And I can tell when a hostel is bad... And this one is not the case.

Maybe it was just MY experience at Holy House.. Maybe in lucky, but that was it! Just felt I should defend the place over sooo many bad reviews!! !!!

  • Stayed: February 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Rafael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

The "hotel" Was Very near Victoria And that Was quite good but The Rooms were Very small And noisy And The first bathroom we had ( we changed The room the second night) Was discusting!! The second was better but i would probably dont recomend this hotel.

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Rocio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

I arrived to be told I would be staying in Alexander palace hotel which is part of Holly house... the room was small but what I expected, It was wonderfully warm. The shower was old and had mould in the corners. Breakfast was basic, cereal and toast (2 slices only per person). The hotel is very central to victoria station and victoria coach station so you are paying for the location. I would stay here again as it was very good price wise and location wise

  • Stayed: December 2012, traveled solo
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Thank Sonnie_dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

  • Stayed: January 2013, traveled with family
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Review collected in partnership with Easytobook.com
1  Thank Ida Karen B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 7, 2013 via mobile

Small, perfect location and good price and service.. Don't book here expecting luxury, but just for the fact that its close to everything you'll need, the breakfast is fine and the staff are as friendly as needed..
I would book again, no doubt!

Thank Nicoline P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Holly House Hotel

Address: 20 Hugh Street, London SW1V 1RP, England
Location: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Hotel Style:
Ranked #922 of 1,072 Hotels in London
Price Range: $62 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holly House Hotel 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holly Hotel London
Holly House Hotel London, England

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