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“GOOD PRICE, DON'T EXPECT MORE”

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Westbury Hotel Kensington
Ranked #790 of 1,072 Hotels in London
Reviewed November 23, 2012

Stayed one night...checked in at 9pm and was out next morning at 8.30am. Booked a one room for a good shower and sleep - price was too good to refuse. Hotel was in a reasonable good location and neighbourhood, about 300m from the Earls Court tube station. The beds were somewhat soft and springy, the blankets were nothing to talk about - very thin and old. But the room was warm. Had to pay a small 5GBP deposit for the TV remote, but fair enough as I can imagine many remotes must have been flicked by less than scrupulous guests. There was coffee and tea making facilities in the room. Most of all, I was happy the bathroom was spotless and new. Definitely not for the wife - but suitable for a business in and out budget. Continental breakfast was provided - breakfast room was spacious and clean.

  • Stayed: November 2012, traveled on business
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1  Thank Pare P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 - 190 of 653 reviews

Reviewed November 16, 2012 via mobile

We stayed here for 3 nights, had twin room. Room was tiny - 2 beds, wardrobe and even no chair.
Location is about 40 min by foot from center or 15 min by underground. The nearest station is Earl's court (zone 1)
Price was quite low. so you get, what you pay. But I think, you can find better hotel for the same price

  • Stayed: November 2012
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1  Thank DarjaVolovova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

After a long travelling day we almost started crying when we saw the double room. The bed was small even for one person not to speak of two, and the whole room was more like a small closet. The receptionist didn't know how to smile or serve customers, just rolled her eyes when we complained about the dirty pillow-case and showed it to her. Surprisely she allowed us to chance to a twin room, which was a bit bigger than the double room. The "modern" bathroom was also a huge disappointment. The shower was far from modern and there was no bidee, just one immovable shower attached to the wall. After showering the steam just didn't fade, the whole bathroom and the mirror were not usable for hours because of the wet surfaces.

Room Tip: Don't book at all!
  • Stayed: November 2012, traveled as a couple
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2  Thank Jalenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

Pensavo che tripadvisor fosse un'organizzazione seria, invece mi devo ricredere. Sono "sparite" diverse recensioni negative su questo hotel e la mia non l'avete pubblicata. Complimenti!!!!
Abbiamo trascorso 3 notti in questa struttura che fatico a chiamare hotel: Le uniche cose positive sono state la posizione invidiabile (praticamente la tube è dietro l'angolo) e la reception aperta 24h. Appena arrivate ci hanno sistemato in un tugurio al seminterrato dove la porta non si apriva completamente xkè urtava il "letto", l'odore di muffa mozzava il fiato e si passava a fatica tra il letto e la parete x andare nella scatola bagno. Fatto presente alla receptionist ke avevamo specificatamente richiesto di non avere una basement room, ci è stata cambiata 1 stanza: al ground floor. Stanza assolutamente non pulita, spazio da cuccetta di treno, "armadio" nicchia funeraria, tv finta (no telecomando nè alimentazione di corrente), nè una sedia, nè un cassetto (e dove sarebbero entrati??), bagno ridicolo, piccolissimo senza nemmeno lo scopettino per il water!!! Letto, scusate, branda in metallo con materasso a molle (le molle le abbiamo sentite tutte, 1 per 1) dismesso da qualche ostello chiuso per degrado, coperta da profugo in fuga ed asciugamani che un tempo erano bianchi, ma ora sono tristemente grigi! Cigolii e scricchiolii per tutta la notte dalle stanze e corridoi limitrofi, stile film del terrore rendono poco riposante il sonno (sempre ammesso ke si possa dormire con le molle piantate nella schiena).Consigliabile solo ad Halloween.... Forse! Per favore!! 430 € 2 pax 3 notti è un LADROCINIO. Mai più!!!!
We unfortunately spent 3 nights at this building that i barely can call hotel! Positive things: very close to the tube station and 24h open reception. As we arrived they put us into a hovel at the basement. Door coudn't open completely because it hit the "bed", the smell of mold was breathtaking and we passed with difficulty between the bed and the wall to go to the "bathroom box". After we pointed out that we specifically requested a room that wasn't at the basement, they gave us another room at the ground floor.The room was very dirty, space like a bunk, closet similar to a crypt, fake tv (no remote control nor power supply), no chair nor drawers (of course! there was no room!), absurd narrow bathroom, NO TOILET BRUSH! Bed, pardon, metal cot with spring mattress (the springs we have felt them all, one by one) CLEARLY from A discontinued hostel closed for degradation, blanket by a refugee fleeing and towels that were once white, but now they're sadly gray! Squeaking and creaking all night from adjacent rooms and corridors "horror film style", make your sleep not restful (always if you can sleep with the springs pushing in your spine!.) Recommended only for Halloween .., Maybe! Please! 2 pax € 430,00 3 nights is a THEFT. Never again!!

Room Tip: non metteteci piede!!!!!
  • Stayed: October 2012, traveled with family
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1  Thank morckina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

First impression of our four bed room was dissapointing.the decor was grubby with scant furniture
the beds were of angle iron construction and more suited to a hostel for the homeless than a three star hotel.They were far to small for adults and the mattress more suitably designed for grievous bodily harm than a good nights sleep! There was one wooden chair to be shared by four of us and had to be taken into the bathroom to put our clothes on because there was no hook to hang your clothes on.The one bedside cabinet was falling apart the carpet was threadbare and needs replacing.With a lick of paint new beds! and some regular maintenance this could be a good hotel in a great location what a missed oppurtunity.

  • Stayed: October 2012, traveled with family
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1  Thank david b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

Was looking for a twin rom close to the Science museum and the quad was cheaper in this hotel than anyother twin room I could fine.
Service was fine - effecient rather than friendly. Rooms were clean, beds were comfortable and bathrooms OK
Earls Court tube is really close, so this is a great place to explore from

Room Tip: Quad is great value - even if there aren't 4 of you!
  • Stayed: October 2012, traveled with friends
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Thank walkerfamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

I stayed at hotel from September 30, 2012 for two nights. The room was very small for two ladies. The bathroom was small. Those two things I could deal with, but not being able to get a good night sleep is another story. The mattress was so old you could feel the springs. When I complained, nothing was done to try to accommodate me. I was only told that new mattresses had been ordered, but that did nothing for me. Before you pay for your room, check the bed and make sure the springs will not keep you from getting a good night sleep.

  • Stayed: September 2012, traveled with family
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1  Thank Renee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westbury Hotel Kensington

Address: 22-24 Collingham Place, London SW5 0PZ, England
Phone Number:
Location: United Kingdom > England > London > South Kensington , Earls Court , Kensington and Hyde Park
Amenities:
Free Breakfast
Hotel Style:
Ranked #790 of 1,072 Hotels in London
Price Range: $61 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Westbury Hotel Kensington 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Small, newly refurbished hotel with friendly staff - close to museums, Earl's Court and Olympia exhibition centers, underground. ... more   less 
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Also Known As:
Westbury Kensington London
Westbury Kensington Hotel London
Westbury Hotel London
Westbury Hotel Kensington London, England

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