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“Great location and good value”

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Holiday Inn Express London - Hammersmith
Ranked #188 of 1,077 Hotels in London
Certificate of Excellence
Reviewed May 30, 2013

We stayed here for 2 nights before we flew out of Heathrow. We chose this so we wouldn't have to pay same price as downtown London and feel that it was a good choice. It had breakfast included which i felt was good value as it had cereals, eggs, beans and sausages etc with pastries and all the usual morning beverages. The rooms were clean and comfortable. The bathrooms were clean as well.
The hotel location is awesome as its only 5 mins walk from London underground and has tons of shopping and restaurant choices just at its doorstep. I am an HSBC customer and was thrilled to find a bank machine within 5 mins walk as well. There are a variety of restaurants on the same street such as Indian, sushi, basic British pubs and more. The staff are very friendly and helpful. There is also free Wi-Fi in lobby so that is good and free covered parking next to hotel. This is handy especially anywhere in London area! This hotel is also a 20 min - 30 min drive from Heathrow so very handy.
i would stay here with my kids again. Please note - no pool on site but is ok if you not really spending a lot of time at hotel.

Room Tip: IF your window faces front of hotel and is over reception/ front door, it can get noisy if you like...
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  • Stayed: May 2013, traveled with family
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Thank YAnthony03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this reviewResponded May 31, 2013

Dear YAnthony,

Thank you for leaving such great comments following your stay at Holiday Inn Express London Hammersmith, we really appreciate you took some time to give us your feedback.

It is a great satisfaction to read that our hotel was so convenient to you. I am also delighted to see that you found our hotel extremely comfortable as well as clean and that our staff made all the difference by being very attentive to all your needs. I am glad you enjoyed our complimentary Express Start Hot Breakfast and free WiFi in the lobby. You will be pleased to know that we are now offering free WiFi in guest bedrooms as well.

It has been a great pleasure having you staying with us and we will be very glad to welcome you back at the Holiday Inn Express London Hammersmith for your next visit to London.

Kind regards,

Ahmed Khwaja
Deputy General Manager

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576 - 582 of 1,118 reviews

Reviewed May 29, 2013

We have chosen the Holiday Inn Express Hammersmith for our London-Sightseeing-Trip and we loved to stay in this Hotel very much. We had booked a familiy room, but the staff were extremely helpfull and changed our reservation and gave us an accessable bedroom with much more space, because of the age of our kids (13 and 16). The housekeeping were very friendly too and gave us two more duvets for much more convinience. During our stay we were treated very helpfull and friendly by all stuff-members.The room-service was very good and so the service during the breakfast-buffet. The Staff at the reception gave us very good tips where to go out for dinner. The location of this Hotel is a few minutes walk to the next tube Station - perfect for Sightseeing. During nights is it not too noisy, therefor I could highly recommand to stay in this Hotel. If we come back to London some day, we would definitly book this Hotel again.

Room Tip: Choose the rooms at the backside of the streets, otherwise it could be a littlebit more noisy, but a...
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  • Stayed: May 2013, traveled with family
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1  Thank Hapego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this reviewResponded May 30, 2013

Dear Guest,

Thank you for taking the time to post your review following your recent visit to the Holiday inn Express Hammersmith London, we really do appreciate your feedback.

I am very pleased that you have had such a perfect stay with us here at the Holiday Inn Express Hammersmith London, and that your experience was overall such a positive one.

We would also like to thank you for your kind comments regarding our Staffs, it’s great to hear that we were able to help with your requirements.

Once again thank you for your review and we look forward to welcoming you back to the Holiday Inn Express Hammersmith very soon.

Kind regards
Ahmed Khwaja
Deputy General Manager

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Reviewed May 27, 2013

My bag was stolen from the restaurant area of this hotel on the morning of 7th of May, 2013.

I checked into the hotel on 6th May, 2013 and went downstairs to have breakfast on 7th may, 2013, I kept my bag on the table and went to get my breakfast, when i turned around to go back to my table, my bag was gone!!! Beware when you go for breakfast, because there are people who are there just to steal!! The hotel is very unconcerned about the security of their guests, so you are pretty much on your own if anything happens to you!! The Guest services manager on duty on that day and throughout that week of 6 - 10, may 2013 is the most unsympathetic and cold person on earth!!! When i reported the theft of my bag in their hotel, I did not get even a glance from him!!! Its so sad that a guest of theirs suffered such a traumatic loss (everything was in that bag, because I was in the UK for a training) and the guest services manager could not offer any words of comfort, he was so unconcerned about my plight and was of no assistance whatsoever! He was rude and inconsiderate all through! I am forced to think there was a connivance somewhere!! Although a few of the staff were very great like Nadia, Ehi and the restaurant ladies - rojan and the other smallish lady (I cant remember her name). I will never go to that hotel again and I will certainly not recommend it to anyone because I had a very traumatic experience there!!!!

  • Stayed: May 2013, traveled on business
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    • Rooms
Thank Florence O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this reviewResponded May 31, 2013

Dear Ms. O Florence,

Firstly I would like to apologise again on behalf of the hotel for your experience. We take guest security extremely seriously and I regret that you feel the team were unsympathetic. Guest satisfaction is our number one priority so it’s disappointing to us that we didn’t meet your expectations and we will ensure that we learn from the experience.

When advised of the theft our team were swift to follow procedures and contacted the police and have cooperated fully with them. As is standard in many hotels, we have CCTV in operation to ensure the safety and security of our guests and staff and have provided the police with footage of the incident. We have liaise directly with the police officers and tried to represent you to the best of our abilities.

I understand that our team offered free WiFi and beverages to you while we tried to resolve the issue and, while this is just a small gesture, I hope that it went some way to helping.

While this is an extremely unusual and isolated incident, please rest assured that we fully appreciate its seriousness and are reviewing security measures and training accordingly.

Ahmed Khwaja,
Deputy General Manager

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Reviewed May 19, 2013

We decided to book this hotel to stay in after a concert at The Hammersmith Apollo as we hate the journey back home after a good night out. The hotel is basic but clean and convenient for the tubes station and the Apollo. The staff on reception were attentive and the young waitress at breakfast delightful.

  • Stayed: May 2013, traveled as a couple
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Thank Janie024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

Convenient location less than 10 minute walk from either of the 2 Hammersmith tube stations. Reception, dining area and rooms quite clean and well kept. Bathroom supplies were provided daily. Staff very friendly and helpful. Front desk provided information and Manager appeared in 10 minutes when there was difficulty engaging the heating system. The breakfast provided was adequate with some variety. The area contained many restaurants, shops and a Sainsbury supermarket.

  • Stayed: May 2013, traveled as a couple
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Thank keepemflyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

Usual Holiday Inn, no frills but clean and good value room for a family if four. About 7 minute walk from Hammersmith tube station and decent restaurants nearby. Decent base for London sightseeing trip if you don't want expense of city centre hotel. As usual excellent value breakfast.

  • Stayed: March 2013
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Thank EKG_Brits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

Booked through well known travel agency, SUN FAR, Yangon, Myanmar and got a rate of 172 GBP for two days. Thanks to Myat Thu Nandar, Tour & Hotel Reservation Assistant to get lowest price and it is well-connected to the key parts of the city and quite comfortable to get back to hotel from bus interchange and tube station. There was no complimentary drinking water bottles in the room but WiFi was free at lobby and continental breakfast was satisfactory.

  • Stayed: April 2013, traveled solo
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1  Thank WinMaung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London - Hammersmith

Address: 124 King Street, London W6 0QU, England
Phone Number:
Location: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#187 Family Hotel in London
#197 Romantic Hotel in London
#330 Business Hotel in London
Price Range: $108 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London - Hammersmith 3*
Number of rooms: 135
Official Description (provided by the hotel):
Enjoy a convenient location and easy links to central London at the Holiday Inn Express London Hammersmith hotel. The modern Holiday Inn Express Hammersmith is an inviting home-from-home, a short stroll from Hammersmith Tube station for direct links to Heathrow Airport and the attractions of central London. Free Wi-Fi throughout the hotel and an inclusive buffet breakfast fir every guest makes us a grear-value choice just steps from Hammersmith's bustling King Street. Feel free to make use of Holiday Inn Express London-Hammersmith's 24-hour Business Centre and host events for up to 35 people in our 4 meeting rooms. We're a 10-minute walk to meetings with Coca Cola, L'Oréal and Disney, a mile to the BSI and 2 miles to major conferences and exhibitions at Earls Court and Olympia. Our handy location means it's just a few minutes' walk to live music and comedy at the HMV Hammersmith Apollo, and a short Tube journey for panoramic views on the London Eye. Packed full of boutiques, high-street stores and restaurants, the enormous Westfield shopping centre is 2 miles from the hotel. Our hotel in London's Hammersmith is a convenient choice if you're arriving in London by car. We're outside the congestion charge zone and offer some parking spaces. Our newly refurbished rooms have everything you need to relax, from comfy beds and free Wi-Fi to flatscreen TVs and tea/coffee making facilities. Each room has a fresh, stylish en-suite with power shower, perfect for refreshing yourself. You'll also find nifty USB ports next to the bed and an iron and ironing board in your cosy room. Under-18s stay free in family-sized guestrooms and you can socialise 'til late in our contemporary Lobby bar. ... more   less 
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Also Known As:
Holiday Inn Express London - Hammersmith Hotel London
Holiday Inn Express London - Hammersmith England

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