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“clean and friendly” 4 of 5 stars
Review of Premier Inn London City (Old Street) Hotel

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Premier Inn London City (Old Street) Hotel
Ranked #133 of 1,072 Hotels in London
Certificate of Excellence
Kingsbridge, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“clean and friendly”
4 of 5 stars Reviewed December 10, 2012

Stayed for a long weekend in December and although the hotel was busy the staff were extremely friendly and accommodating. I believe the hotel is fairly new but the rooms were spotlessly clean along with the rest of the hotel. The bar prices were very reasonable for London too. When you come out of Old Street tube station take exit 1 and the hotel is a short walk up on the right hand side (towards the NIG building).

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank RichJarvis36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City (Old Street) Hotel, responded to this review, December 26, 2012
Dear Jarvis,
Thank your for your kind feedback regarding your stay at Premier Inn London City Old Street.
We are glad to know that you found our team extremely friendly and accomodating and we hope to see you soon.

Kindest Regards,
Team Old Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,187 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (287)
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English first
Stourport on Severn, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2012

I took my 8 yr old daughter to london for the weekend with a friend and her mother. Being an all female group we didn't want to be too far out of town, but similarly didn't want to be in the thick of it. This hotel was perfect, the staff were excellent, we got two family rooms together on the 10th floor and had an amazing view. The rooms were clean and well equipped with everything we needed. The hotel was also very quiet given it was a weekend.

The girls weren't keen to use the underground so we caught the bus into town which was simple and cheap. The staff went out of their way to find out which bus routes (the 76 and 243) we needed and where we needed to go.

I would definately return to this hotel, if not just for the views and the breakfast, and the kids ate free, what more could you ask for?

Room Tip: If you can get a room on the 10th floor or above you'll get a great view.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KayT73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City (Old Street) Hotel, responded to this review, December 26, 2012
Dear Kay,
We would like to thank you for the time taken to review regarding your stay at Premier Inn London City Old Street.

We are really glad to know that you along with your family had a good time at our hotel.
We would like to once again thank you and your friends for choosing to stay at our hotel, and we hope to see you soon.

Kindest Regards,
Team Old Street
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

This hotel is in a good location, has friendly staff, modern clean rooms, comfy beds. breakfast looked good, but I didn't eat there. It's a 4 minute walk to the tube station. Little tip : On Saturday and Sunday there is free parking, we found a space just outside the back of the hotel. Bargain!! We had a great time and would stay here again.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mixxy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City (Old Street) Hotel, responded to this review, December 26, 2012
Dear Manicolo,
We would like to sincerly thank you for taking the time to write a review regarding your stay at Premier Inn London City Old Street.

The free car parking that you found on weekend was indeed a bargain, and It was also good to know that you had a good time at our hotel.

We do hope to see you soon, and please do book early to be in better position of getting the same rates as you had this time.

Kindest Regards,
Team Old Street
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
122 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed December 9, 2012

Stayed 4 nights at beginning of December. Spotlessly clean so pleasantly surprised. The staff cannot do enough. very polite and very prompt with any problems which occurred. Cannot say it was cheap but very central. If you know that part of London, it is on top of City, walking to Spitalfield, Shoreditch etc. (Forget about all the rubbish on the streets in the surrounding area, this is London). Did not have breakfast but had a snack at the bar in the evening which was very enjoyable. Bar service excellent and again, all was kept very clean.

Only fault was that the bedwear consists of polyester pillows/duvet. There should be pillow protectors on the pillows for hygiene purposes. The bed was extremely comfortable though. Would recommend, especially if you get an offer with the "saver" deals.

Room Tip: Higher up, the better.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cambridgetravller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City (Old Street) Hotel, responded to this review, December 26, 2012
Dear Guest,
Thank you for your 'Spotless' comment about your stay at Premier Inn London City Old Street. We are glad to know to that you had good experience with our staff and clean room.
We hope to see you soon. (may be during the next sale of our Premier Savers offer, Good Luck!)

Kindest Regards,
Team Old Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 8, 2012

Stayed on the night of the 7th December 2012. Went to sleep and was woken up by an unknown female walking into my room. She'd somehow got a keycard as she said she was my wife and tried to sleep in my bed! Staff said as she was my wife she had a right to a key even though the twin room was for a friend and I. I didn't know this women, even her name!
Staff refused to apologise, were obstructive and unhelpful even when I presented this intoxicated female to them. They began to argue and state I'd have the leave the hotel but they would refund the cost?!!!????!!!nI have written to Premier Inn requesting compensation.
If your a female think twice before booking here. They don't understand safety issues for their customers and could leave you compromised. The room was ok though, clean and tidy and comfy enough. No problems with the hotel, price or location. Just incompetent and poorly trained staff.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
7 Thank James44_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City (Old Street) Hotel, responded to this review, December 9, 2012
Dear James,

Thank you for your feedback. I am sorry you did not enjoy the great hospitality we are famous for at the Premier Inn London City Old Street and sad to read your review. At Premier Inn, we take guests safety and security seriously. I am currently conducting a full investigation on these comments. Please contact me at the hotel at the earliest to discuss this in more details. I am Daniel Riley the Hotel Manager.

Looking forward to hearing from you soon..

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 7, 2012

This is a real find. Near to Old Street Tube Station so really convenient for many parts of London.
I endorse what other people have said - clean, good size room, friendly and capable staff.
There was a fault with the air conditioning in my room which was corrected while I was out for a meal.
Excellent breakfast.
Thoroughly recommended

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Rickofyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City (Old Street) Hotel, responded to this review, December 9, 2012
Dear Rick,

Thank you for your feedback on your recent stay at the Premier Inn London City Old Street. We do appreciate your feedback and was happy you enjoyed your stay. I will pass your comments to the team.
We look forward to hosting youagain soon..

Daniel R
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

We stayed Sunday 2nd Dec. As previously reviewed we couldnt fault it.
Great place to stay. Great service friendly staff and all at fantastic price.
The tube station is minutes walk away is very easy to get to.
We have stayed at a number of different hotel chains this year, this was our 12th trip, but Premier Inn has become our favourite place to stay. (and we have booked Manchester over Christmas as well)
Excellent everytime.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Owen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel R, Manager at Premier Inn London City (Old Street) Hotel, responded to this review, December 9, 2012
Dear Owen,

Thank you for taking the time to review our hotel. I am happy you enjoyed your stay with us. I will pass your feedback to the team.

We look forward to hosting you again in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London City (Old Street) Hotel

Property: Premier Inn London City (Old Street) Hotel
Address: 1 Silicon Way, Corsham Street, London N1 6DR, England
Phone Number:
Location: United Kingdom > England > London > Shoreditch , East End / East London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#45 Family Hotel in London
#119 Romantic Hotel in London
#129 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn London City (Old Street) Hotel 3*
Number of rooms: 251
Official Description (provided by the hotel):
This is a newly refurbished 251 Room Premier Inn with 200 seat Thyme Bar & Restaurant. The hotel offers en-suite, air conditioned rooms. We also have a number of interconnecting rooms as well as Universally Accessible rooms. We are 2 minutes walk from Old Street tube station (Exit 1) Turn left and walk down the road and the entrance is on the third left on Silicon Way opposite iQ Shoreditch Student Accomodaton. If you are arriving early we will do our best to check you in before the 2pm check in time, if not we can safely secure baggage for a small donation to Great Ormond Street Hospital Children's Charity. ... more   less 
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Also Known As:
Premier Inn London City (Old Street) Hotel London
Premier Inn London City (Old Street) Hotel England

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