The staff at this hotel were friendly and polite. Rooms were small but arranged well. Avoid any ground floor and basement rooms as they are next to the air conditioning units. Very noisy! It also meant on the ground floor the windows didn't open fully and when they did a load of smoke/steam came in I was luckily able to move rooms when I made a complaint to staff.
A colleague of mine who checked in later ended up in my original room and mentioned the fans are switched off from about 1am, which is too late. this also means that overnight there is no heating regulation in rooms - I for one was sweltering and my colleague freezing in their room.
Now for the big downside - the fire alarm went off in the middle of the night - this went on for 55 minutes! The manager was unavailable and not answering calls from the hotel staff or fire brigade which resulted in them not being able to turn off/reset the alarm. This sure did leave us with headaches!
Would stay again provided in an upstairs room and if they have now given all staff their fire training.
- Official Description (provided by the hotel):
- Welcome to The Haverstock Hotel, Hampstead, a lovingly restored public house formerly known as The Haverstock Arms, providing very modern, boutique accommodation. The minimalistic hotel is situated on Haverstock Hill between Belsize Park and Camden Town providing unrivalled access to what London has to offer, yet set within the relaxing surroundings, restaurants and bars of Hampstead.Not only are we ideally placed for you to explore all of London on our doorstep, Hampstead Village has a wealth of attractions including Hampstead Heath, Hampstead Theatre and upmarket boutiques. You will be spoilt for choice with London’s fabulous bars and restaurants’ providing the finest dining London has to offer. We have 19 Bedrooms each with Sky on Flat Screen TV’s, Air Conditioning and all the luxuries you would expect in a London Boutique Hotel. Our staff are on hand 24 hours a day and each booking includes continental breakfast and use of Wi-Fi throughout the hotel. ... more less
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- Also Known As:
- Haverstock Hotel London, England