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Savings alert! 19% below average rates

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Reviews (1,147)
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Reviewed November 3, 2014 via mobile

We did not stay at the hotel despite having seen one of the rooms. We enjoyed a lunch at the restaurant and have to say that despite being empty, the food was absolutely delicious and the staff very friendly. I seriously recommend this place for a quiet lunch and the heart of Belgravia.

Stayed: November 2014, traveled on business
2  Thank miguelstanley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Manager at The Hari, responded to this reviewResponded November 7, 2014

Dear miguelstanley, thank you for taking the time to review your delicious lunch in Pont St, we are delighted that you enjoyed your experience. We hope to tempt you back again soon, maybe to stay, enjoy Belgraves Bar and our great Pont St breakfast too. Warm regards, David

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Reviewed October 30, 2014

If you want a great hotel in a great location, then stay here. The staff is very friendly, the concierge took care of our every need, and the room was very comfortable and had a great view (room 905). You're close to the Knightsbridge Tube station, and the walk is easy from many locations (we walked from Mayfair back to our hotel).

If you stay here, I would recommend lunch at The Pantechnicon (2 minute walk from the hotel), and breakfast at Harvey Nichols (about a 5 minute walk) was quick and delicious. If you want chocolate or delicious macarons, go to Pierre Hermes (just around the corner). My husband and I remarked every day what a great location the hotel was in. We'll definitely stay here again.

We were celebrating our anniversary and the Belgraves staff surprised us with a complementary bottle of champagne. Belgrave is a top notch hotel!

Room Tip: As previous reviewers mentioned, the higher floors have the best views. We stayed on the 9th floor (there are 10).
  • Stayed: October 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Tracie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Manager at The Hari, responded to this reviewResponded October 31, 2014

Dear Tracie O, Thank you for your great and comprehensive review of your recent stay at Belgraves. We are delighted that you chose to spend you anniversary with us and enjoyed the hotel as much as the local shops, bars and restaurants, and look forward to welcoming you back to Belgraves on your next trip to London. Warm regards, David

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Reviewed October 26, 2014 via mobile

My partner booked this hotel for us to stay in whilst having a weekend away in London. Upon arrival we were greeted by lovely staff, our room was just lovely and we were provided with a bottle of champagne on ice! The cocktails from the bar were delicious, felt really lucky to be in such a lovely place. On our last morning we had breakfast In the hotel, very pricey but lovely. Will definitely return and will also check out their hotels in other countries.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Arianne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Manager at The Hari, responded to this reviewResponded October 31, 2014

Dear Arianne R, Thank you very much for your kind review. It's great to hear that as well as your lovely room you enjoyed the cocktails in Belgraves Bar and breakfast in Pont St Restaurant and we look forward to welcoming you back again soon. If you need any assistance booking one of our sister Thompson hotels, please let us know. Warm regards, David

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Reviewed October 26, 2014

Our trip to London was to celebrate my husband's 50th by having a meal at Petrus. The location of this hotel was just perfect for this as well as later when we went to Leicester Square as the tube station was only a 5 minute walk. We could not fault the service we received from the minute we arrived with friendly staff, valet parking (extra cost @ £45 but worth it) and then later when we had been in the room (an upgrade to a king suite, room 402 - lovely!) for a while, a knock on the door to find a personalised piece of cake complete with candle being presented to my husband for his birthday, a really thoughtful touch that we appreciated. The hotel is really well presented, exceptionally clean and modern but still retaining an informal atmosphere thanks to the staff who genuinely care. Complimentary wifi, chocolate, water and papers all helped too. We also received a phone call to check we were happy with our room. We chose to eat breakfast here although it wasn't part of our package and although we had a bit of a wait (the waiter wasn't happy with this & apologised several times as well as giving us some free orange juice), it was worth the wait as the food was cooked and presented well. All in all our experience here really helped to make our stay special and would recommend highly.

Room Tip: We were upgraded to room 402, a king suite which had plenty of space & was well-presented although no view to speak of but that wasn't a problem for us. All the facilities you'd expect but was a shower-only room, again not an issue for us. It was very quiet.
  • Stayed: October 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank lynn1e66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Manager at The Hari, responded to this reviewResponded October 31, 2014

Dear lynn1e66, Thank you very much for your lovely review of your recent stay with us. We are delighted that you chose Belgraves for your husbands special birthday celebrations and that we could add to the occasion. We look forward to welcoming you back to Belgraves again soon. Warm regards, David

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Reviewed October 26, 2014

I first stayed at the Belgraves in May of this year. I had a few unimportant issues about the room which I took the time to explain to the front desk staff when I checked out. I was pleasantly surprised when I received an email from the management the following day saying that they had been attentive to my remarks and that they would remedy the situation the next time around. When I booked a superior room three weeks ago, I was upgraded to a King Suite.
I must say that this one of the few hotels where they go out of their way to make a customer feel special. The restaurant is very good and the staff very attentive and friendly. I would certainly recommend it.

Room Tip: Rooms on the upper floors.
  • Stayed: October 2014, traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Manager at The Hari, responded to this reviewResponded October 31, 2014

Dear Peter K, Thank you for taking the time to review your most recent stay at Belgraves, we are delighted that you enjoyed your suite upgrade and your experiences in Pont St Restaurant. We look forward welcoming you back soon. Warm regards, David

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