What an awful experience. I'll NEVER visit this restaurant again. I visited yesterday at 2pm (03/11/12) with my 2 children aged 7 and 9. The Premier Inn is lovely and the staff brilliant.
The restaurant despicable service and VERY poor meal. I ordered 2 kiddies meals - one steak/baked beans and mash, one steak/chips/peas, as well as an adult meal of rump steak.
The meal arrived - my meal contained dried up mushrooms and tomatoes (looked like they had been kept and reheated from breakfast). Worse to come was my 2 children meals. My little girls dinner came with steak as ordered, mash which was rubbery and could be lifted up and wobbled without breaking and dried up baked beans in a ramekin - the sauce was crispy. My sons meal came as a small piece of steak on an adults plate with no accompaniments - when i asked where his chips and peas were i got a confused mumbled answer and his dinner was whisked away. It was 10 minutes before he eventually got his dinner. My little girls replacement beans only arrived after she had finished her steak and rubbery potato.
They may be children but I paid £25 for this awful meal. Next time i'll take my service elsewhere
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