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“Lovely location, but v expensive”

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Sofitel London St James
Ranked #25 of 1,067 Hotels in London
Certificate of Excellence
UK
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Lovely location, but v expensive”
Reviewed April 2, 2006

Great location, nice room with sofest bed I've ever slept on, but not exactly worth the money. If you can get it for a good price, I would recommend it, for list price maybe not.

The harpist is the rose lounge is great whilst having a coffee and danish.

  • Stayed March 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank holidaymaker11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,927 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (323)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
england
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed March 26, 2006

I have just returned from this hotel. I booked it for me and my mum for mothers day.

I have to say that the staff were extremely professional and the rooms were gorgeous. Sometimes modern hotels can leave the rooms feeling a bit cold, but the rooms were funky and homely at the same time.

It is true what other reviews say about the beds, its like sleeping on a cloud!

Only warning i advise of is the price of the mini bar. Make sure you check before you pig out, as i was presented with a £20.00 bill for 2 cans of coke, a packet of pringles and a little pot of chocolate.

On the whole the hotel was amazing and i would definately stay here again!

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank maxineperry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 11, 2006

We stayed in an Executive room. Lovely room/fabulous bathroom, both immaculate. Had a kingsize bed which must be THE most comfortable hotel bed we've ever slept in (imagine being completely engulfed in fluffy down, and you get the picture). Hotel is in a great location for entertainment - literally 2 mins walk from Piccadilly, 5 from Leicester Sq, 10 Covent Gdn. Didn't eat in the restaurant, so can't comment, but bar & snacks ok. Good breakfast in room, nice staff.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank LouAndrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cognac, France
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 10, 2006

We stayed at the Sofitel St James in London's Theatreland for a long weekend (birthday treat!), and nothing is too much trouble for the excellent staff of this 5* hotel. The room was lovely; bed so comfortable I wanted to take it home with me! We only had the breakfast, but everything anyone could possibly want was provided. Even specialist diets were catered for with Soya milk and health foods available, in addition to everything else for English, American or continental tastes. The breakfast service was fantastic over the weekend, although we noticed a difference on the Monday morning, with less staff, a different 'workaday' atmosphere and no constant refills of coffee or juice offered. Apart from this minor point, loved the hotel! Would definitely go back!! (Tip: We found it a lot cheaper to book through an agent rather than the hotel direct as prices are high)

Helpful?
7 Thank SJM566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon, England
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed March 6, 2006

Loved it. Very comfortable, modern and clean with a friendly service. Room size much better than other rooms I had stayed in before in London. I was a lady travelling alone and I felt like I was being well looked after!

  • Stayed March 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pamandgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed March 5, 2006

If you are looking for a superb hotel in an amazing location in central London, then book the St James. My wife and I stayed there for one night - it was so good we considered barricading ourselves in the room so they couldn't get us out!

Here's why the St James was great for us (in no particular order):

* The bed. The most comfortable we have slept in anywhere. Not the largest (king size) but definitely the best.
* The shower. Large overhead shower and great water pressure. Perrin & Rowe are the manufacturers - it was so good I'm going to find out where we can get one!
* The room. Tasteful and expensive decor, with dark lacquered furniture.
* The toiletries. My wife was very excited about these ;-)
* The staff and service. It was my wife's birthday, and when we returned to the room before going out for food we found a delicious piece of chocolate cake with a 'happy birthday' made of icing and white chocolate waiting for us. A thoughtful touch that you rarely find in large hotels.
* The breakfast. In the Brasserie Roux. We were late down, but they had everything available and fresh - delicious.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
95 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed February 27, 2006

Arrived 4pm -> no room available. Got a free coffee in the bar. Got the roomkeys at 4.45 which didn't work. Went to the reception, got new key, didn't work either. 3rd try, didn't work. Reception opened the room for me. Went to the bathroom, sink was plugged. Took 2 hours to fix it. Blinds didn't work as well. The alarm started at 4 o'clock next morning. I don't have to say that I didn't set it.
.
Positive: Design of the room and location

Price/quality ratio is terrible

  • Stayed January 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank d017030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel London St James

Property: Sofitel London St James
Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number:
Location: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in London
#14 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#25 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Official Description (provided by the hotel):
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James England
London Sofitel St James

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